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based on 35008 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have always liked all the Zerorez employees, but I especially liked Matt and his partner. They just cleaned up my ceramic tile floor that was really a mess. Glossy sealant had been applied when the tile was laid. While it looked pretty at first, the gloss in places started coming off and the tiles looked dirty. I'm so pleased with the job that these two men did. They took the rest of the sealant off and my floor looks really nice.
Very efficient
Results and professionalism.
I have used Zero Res from the first time they came and cleaned my carpets almost 20 years ago. Other cleaners would leave a film and my carpets always got dirty faster.
Zero Res left my carpets clean and no residue.
There is no other carpet cleaner is use!!!!!!!
ZERO rES IS THE BEST!!!
I have been trying to reach a manager for a month, the suction hose was routed through a window causing the dirty water to flow back down onto our carpets and couch. This made our couch disgusting, nothing was cleaned it was destroyed, 5 times i have spoken to receptionists telling me someone would call us back.
Shameful lack of customer service.
Best cleaning company in my over 40 years as a full time realtor!
Our Technician, Ramiro Nava, did an excellent job. He was very efficient and courteous.
Excellent work. Terrific work ethic.
My carpets look like new after Zerorez and the technicians are always professional and do a great job.
showed up on time, got carpets clean. was curteous
It is about the people. My technician. Matt Hammond, was polite, funny, but most of all,efficient. This is the first time I used your company and he completely explained the products and procedures to me. It is obvious your products are superior because the rugs and carpets came out beautifully.
Prompt, professional, gives small time windows, good job.
Thomas did an excellent job.....he called in advance to let me know he was on time, and, arrived exactly as scheduled. Explained the service and procedure, and, did an excellent job!
Thank you so much! I would highly recommend you,
Name removed
Great service!
Hi
Wanted to let you know how happy I am with my carpets. Jeff was awesome and very professional. He was on time and did a great job. He even got the pumpkin sauce stain out. I will definitely ask for him again. Thank you so much!
Teresa
What’s there not to like. I have pets and every time you come and service our home my carpet ends up looking new. Your service tech Jorge is very professional and does a fantastic job.
It is environmentally friendly and the carpets always look great after the cleaning. Technicians are also very professional.
I was quite impressed with Trevor’s ability to get most of the pet stains from the carpet. In addition, seeing clean grout on the floors again gave me an incredible sense of joy.
Ramiro did a fantastic job on our very dirty carpet. We have four dogs - and when he was finished, the carpet looked like new! And it smelled clean.
Ramiro arrived on time, was very friendly and polite and professional. We are very happy with our clean carpets.
Zero rez is the best way to clean carpets. We have been using them for about 10 years. The carpets always come out beautifully. The technicians are excellent and extremely nice. Our last technician, Leo, was perhaps the best ever. It’s a great company with a great service.
Sal was fantastic. Special attention and time to do an excellent job.
No soap residue, fast, cleans all spots & dingy areas!!
It was a great experience! The young Man called before he came and was on time. Every room was cleaned nicely. He explained everything before he started so we knew what to expect. He gave us the little slippers to put on to walk on the wet carpet. Over all a great job! Thanks.
Wonderful, friendly services. Fast and thorough - repeat customer!
Friendly technicians. Thorough cleaning. Good communication.
Julio was great. He was thorough, knowledgeable and friendly.
Thank you.
Quick, dried fast, professional service, on time, everything looked so much better.
Simple process. One worker. Cleaned our carpet well!!
Its clean and drys fast no extra smells. The technician s always polite and efficient!
YOUR SERVICE AGENT ARRIVED ON TIME AND HE IMMEDIATELY WENT TO WORK ON OUR CARPETS. HE FINISHED VERY QUICKLY. THE CARPET LOOKS GREAT.
HE IS VERY PROFESSIONAL, HAS GREAT MANNERS, ANSWERED ALL MY QUESTIONS.