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based on 34866 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Brandon did amazing job. Excellent customer service
Carpet Turned out okay, was hoping there was deodorizer available to remove the somewhat musky snail. The carpet is only 8 months old.
My carpet looks like brand new. I love zerorez.
On time and great service.
I love how clean my carpets are, no sticky residue, and they dry quickly.
The service was excellent, very thorough and friendly, I would definitely use his services again, and highly recommend to anyone in need of carpet cleaning
We have been using Zerorez since they opened their office in Irvine many years ago. They are just great! Always on time, always courteous and professional. When they quote a price they never try to 'UP' the price. Very honest. Our carpets and tile floors always look great and dry very quickly. We have requested the same technician Sal for the last four years. Sal is like family to us, we have watched his kids and family grow as well as his promotions within Zerorez. I'm confident that all the technicians are great we just like Sal.
We would never think of using anyone but Zerorez. We suggest taking advantage of their specials.
Great job Zerorez and thank you!
RP Irvine, CA
Alex is a very friendly and thorough worker.
The guys were very professional and did a great job. We have many more areas to add once we clear the pending projects.
Your tech was prompt, friendly and professional we could not ask for more. We strongly recommend
The tech was very friendly, helpful and I was very impressed with the service and the rugs came out great!! He is excellent in customer service.
Technician took great care to get my sofa upholstery as clean as possible. Did a great job.
Jacob was kind and professional. The carpets look great after his job.
Thank you.
No residue, pretty good cleaning.
Thoroughness and attention to detail. My carpets are very clean with no sign of wear, tear and aging after steam cleaning. Carpets dried in 24 hours. No strong chemical smell so no headache while sleeping in the bedroom that evening. Thank you.
Carpet cleaning is done with alkaline water, no chemicals go into the carpet
Excellent follow up and communication. On time and courteous.
Technician was pleasant and efficient.
The tech did a great job.
It took 3 days for the carpet to dry and was left with brown spots in many areas. The technician did come back to redo some areas. However, the red wine stain did not come out. Out of desperation, my husband poured oxy clean on it. No trace of a stain now. This was the first time using your service. I think I will be going back to my former cleaner.
Julio was appreciative of my concerns and addressed them. The end product was great.
My carpet looks terrible. I'm thinking about rescheduling, but I don't want the same person. The last 2 times he has cleaned my carpet and it has looked worse than when he came.
The process is as advertised. The carpets were not excessively wet when finished. The technician was efficient and quick. The technician was very friendly.
Chris did an excellent job.
Carpet looks almost new… feels great with bare feet!
Sal is the greatest… professional, pleasant and takes pride in his job. The Best! Thanks
My carpets look better than ever before after. With other companies spots came back after the carpets dried. With Zerorez the spots were totally removed.
The price was competitive with other companies.
Matt was fantastic. Not only did he go the extra mile but he gave me a suggestion on how to save money now and in the future. I have used zerorezo for many years and I have never been disappointed in the service and the reps that they send to my house.
First time customer. Eric called and gave me his estimated time of arrival he was right on schedule. Very friendly and professional. He explained the cleaning prcoces and products he would be using. The carpet was not soaking wet it had fresh citrus fragrance. He was careful especially around the furniture. The stairs came out great!
Extremely please with Zerorex.
I would not hesitate to refer Zerorez to friends.
Thank you.
Fran P
Send someone out to make quote and assist with moving furniture day of cleaning.
They committed to the pricing they gave me and it was great service.