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based on 34866 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great company! They show up on time and get the job done! Great customer service as well. They are now my "go to" guys whenever I need to get my carpet cleaned!!!
Staff
Good Work.
Your Tech. for this visit was probably the best we have had on our very long association with ZEROREZ! Did a splendid job. Very pleased.
been using your company for years it's the best chris did a great job
Your installer, Dal, did a great job and is very friendly.
The alkaline water process and professional presentation of the technicians
My white carpet gets clean and there are zero chemicals!
Very professional representative. Very mindful of protecting the home during the treatment.
We are very happy with the results of our service, both carpet cleaning and stone cleaning.
Julio was very courteous and pleasant to work with, too. We appreciated that he kept us posted as to the arrival time in a timely manner!
Our technician, Julio, was awesome. Very polite. He worked efficiently and did a great job on our carpets! They were very clean and weren't left drenched (as they have been by others). Would definitely recommend Zero Rez and Julio!
I have had Zerorez come for over ten years. I’ve never had an unsatisfactory experience. The techs are on time and thorough. Brett was the tech most recently and he was efficient and totally professional. I have recommended Zerorez to everyone who has asked.
Prompt, friendly, very good service
We appreciate your prompt and attentive service technicians who came on short notice
Excellent result!!
Easy to schedule, friendly service, great carpet cleaning.
Thank you.
The technician was on time, polite and helpful. JOb well done!! :)
Friendly and great job
Clean rugs, good people, on time. All good.
Clean cut workers. Always on time. Pleasant. Excellent job.
Courteous and professional service by the person who did the work (unfortunately I don’t recall his name)
Very happy with this company.
Brandon was professional, came on time. Will definitely recommend them
It was as easy as calling and scheduling
Chris was great! He did an excellent job! He was professional and very polite! I will definitely utilize zero Rez again!
We have two dogs that live on the couch. I told this to the tech. The tech was very nice, but once the couch dried it still smelled of dog and sweat. The parts on the back of the couch that were stiff from dogs lying there are still stiff and still stink. I will tell everyone I know that Zerorez was a complete was of close to $300. It was like nothing was done to the couch at all.
Top notch quality
I loved that so far the stains did not come back! The carpet looks great and it is soft. Jordan came out and performed our carpet cleaning service. She was very professional, kind and efficient. She explained what was going to happen prior to the work being done. She was prompt, fast and very easy to talk to. She answered all of our questions and gave us some great tips. I loved that Zerorez gave me a firm price over the phone and that is the price that I paid. They didn’t try to upsale me. I will continue to use this company and I have already told friends and family about my great experience with this company.
The technician, Ramiro, was very though and professional.
Very professional!