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based on 34866 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Matt was terrific! He explained everything and was careful with my things and did a great job cleaning in a short amount of time. See you next year!
I was able to make an appt for the following week. Appreciated that I did not have to wait for weeks. The technician was on time and was very courteous and thorough. Great service. The carpets look great.
Good technicians. Jeff was a pro !
Clean carpet with no chemicals and most of the water is extracted so the carpet drys quickly
The guys did an amazing job on the carpet and were so professional and friendly!
Sal is zerorez’s Best technician! He does an excellent job! Very detailed carpet and upholstery cleaning. He is very professional, polite and friendly. Would highly recommend ZeroRez and especially Sal Alvarez.
Good quality cleaning. Don't know why the restroom was not included though.
It would be great if you had a tool to clean the edges of the carpet next to the baseboards.
I love everything. Your technicians are so nice and efficient
Jeremy was pleasant and efficient. He protected my wood floors and went the extra mile to clean all area we discussed.
Knowledge—-professionalism—-attitude of the service representative
Quick process, very effective, friendly & knowledgeable technicians.
Service and results are great!
Great technician, great job as always.
JORDAN SALAZAR, THE TECHNICIAN, WAS EXCELLENT. HIGHLY RECOMMEND HER!
The service was great but your price is higher than most carpet cleaning I have had
Not charge major walkway as full room
He was great thank you
Jennifer
Less chemicals and my rug looks brand new
I am extremely happy with the work that Jeff did.. My stairs and hallway were very very dirty. He managed to make things look so much more bright and clean
I would totally recommend him and your company to anyone
I’ve been a customer for 12 years and will never use anyone else. The products, costumer service and professionalism is second to none. They are also ways on time, call before arrive and are flexible with customers request.
It’s in the name…Zero Residue! Carpets stay clean for much longer when they are not full of soap that has a tacky residue.
Too EXPENSIVE!! It didn’t take out the stains as well as expected especially for the money paid. Plastic protectors were not given nor put on my furniture legs like expected. It took too long to dry. I remember in the past it didn’t take that long. Booties should have been used on the technician shoes while he was on my very light carpet cleaning. Too much water was used probably especially on the stairs that I can see water rings/patches.
Zerorez did a great job!
Sal did a great job. He asked often if I was happy with service and re-did a couple of areas that I pointed out. My carpets look better than they have in years.
Wonderful skilled technicians who were fast, clean, courteous, friendly and eager to please…our carpets look beautiful and the process was easy and quick…
Price for closets
I normally do not recommend. I was pleased with the person who did the cleaning.
He was courteous and careful of our home and did as best he could on older carpets.
Very efficient, from making appointment through completion of service. I would definitely use them again.
Very timely, did a great job with extreme professionalism. Had two bad coffee stains and they are completely gone