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based on 34866 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that my carpets are not soaked and they dry fairly quickly. It's great to have two guys doing the work because it goes very fast. I like the fact that my carpets are not "crunchy" after they dry like other carpet cleaners. The guys were prompt for the appointment and very professional.
No soap residue.
Marcel came within the window of time set up, was very thorough and did an excellent job on the rugs and sofas. We would like to use him again! He was professional and answered all of my questions.
looks great, on time, courteous, knowledgeable, no mess after.
I am satisfied with the results and how quickly the job was done, and it looks verry nice. I do have a complaint about the charge for moving furniture. I had a chair that I was going to move, and he said he would do it for me. He didn't say he was going to charge me. There was this charge for 2 items moved and it was only the chair that was moved.
Disappointed,
First name removed
I was very pleased with the precise work Jordan did cleaning my carpets throughout the house. She did a great job and the carpets look almost brand new again, even though they're about 20 years old. I've been using Zerorez for many years and will continue to do so for years to come.
Great job byChris
Chris Sandoval was EXCELLENT! Professional, efficient, through and quick!!!
We like the all natural nature of your cleaning process; no soapy residue EVER!
Sorry, I'm terrible remembering names. The man who cleaned my carpet was very professional & friendly. He called to see if he could come early & we arranged to have him here an hour ahead of time. He did a wonderful job of cleaning my carpets.
I love this company and today Jeff was awesome! Thank you!
The technicians have always done a complete and careful cleaning. They have all acted in a professional way.
Friendly technician, fast service, informative explanation of process and nice clean carpeting that dries in no time.
The technician are top notch. Very good people as well as knowledgeable.
My carpets and sofa were both cleaned by your courteous and efficient staff. They spent a lot of time cleaning and the results were terrific.
Your two employees who cleaned my carpet and upholstery were hard working and did a fabulous job !
The carpets look fabulous! The process is clean, the technicians thorough, and it dries within 24 hours with no smell. And the carpet is soft!!
Terrific service!
Thanks.
Excellent job on my carpet. Your technician Matt is outstanding.
Very thorough and did not make a mess in my home!
Jeff, the technician was upfront and thorough in his work. Although the color of the grout did not lighten as much as we had hoped, he did the best he could.
We used zerorez in the past and like the results.
The quality and the technician
The technician "TOM" was courteous, professional and was on time.
Technicians are generally friendly and polite. Ready to do whatever you ask. Always on time.
1.) None of the dining room chairs were moved from the carpet to the tiled area, prior to the carpet cleaning.
2.) Protective -plastic was not placed under the feet of coffee table, end tables, furniture feet etc. in the living room, and bedrooms, (which Stanley Steamer always does).
Fantastic job on our carpets! I was actually pretty surprised some stains didn’t come back - super satisfied :)
Zerorez did a fantastic job right from scheduling the service ( great web app) to keeping me informed on any delay. Jeremy’s work ethic and the quality of the work he delivered was excellent. It’d be great to ideally see 2 people do the job so that the primary person has help. And to add to it it’s almost chemical free or very less toxicity in their prespray. They even sent me the report analysis on their prespray. Overall I am a happy customer.
I was so impressed by the beautiful job Sal did here last week. He did exactly what I wanted, was pleasant , professional, and the carpets haven't looked this good since they were new! I haven't been feeling well and this experience really lifted my spirits. I have used Zerorez for years and always recommend them to my friends but this is the best cleaning yet! Thank you!
I like the fact that you use a different mixture of products to clean with. You are always prompt, and the technicians are professional.
On time worked fast and did a great job on carpet and tile. Would definitely reccomend and use again
They work.

Crew is fast and efficient. Carpets look like new when they are done. Second time I have used them and will do so again.