Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34866 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 10, 2022 — Rated 10 out of 10 by Phil Strick Zerorez Los Angeles
What do you like about our products and services?

Crew is fast and efficient. Carpets look like new when they are done. Second time I have used them and will do so again.

Report a concern   November 10, 2022 — Rated 10 out of 10 by Nancy Masak Zerorez Los Angeles
What do you like about our products and services?

I like that my carpets are not soaked and they dry fairly quickly. It's great to have two guys doing the work because it goes very fast. I like the fact that my carpets are not "crunchy" after they dry like other carpet cleaners. The guys were prompt for the appointment and very professional.

Report a concern   November 10, 2022 — Rated 10 out of 10 by N.S. Zerorez Los Angeles
What do you like about our products and services?

No soap residue.

Report a concern   November 9, 2022 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

Marcel came within the window of time set up, was very thorough and did an excellent job on the rugs and sofas. We would like to use him again! He was professional and answered all of my questions.

Report a concern   November 9, 2022 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

looks great, on time, courteous, knowledgeable, no mess after.

Report a concern   November 9, 2022 — Rated 8 out of 10 by B.M. Zerorez Los Angeles
What could we do to improve?

I am satisfied with the results and how quickly the job was done, and it looks verry nice. I do have a complaint about the charge for moving furniture. I had a chair that I was going to move, and he said he would do it for me. He didn't say he was going to charge me. There was this charge for 2 items moved and it was only the chair that was moved.

Disappointed,
First name removed

Report a concern   November 9, 2022 — Rated 9 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

I was very pleased with the precise work Jordan did cleaning my carpets throughout the house. She did a great job and the carpets look almost brand new again, even though they're about 20 years old. I've been using Zerorez for many years and will continue to do so for years to come.

Report a concern   November 9, 2022 — Rated 10 out of 10 by G.W. Zerorez Los Angeles
What do you like about our products and services?

Great job byChris

Report a concern   November 9, 2022 — Rated 10 out of 10 by K.K. Zerorez Los Angeles
What do you like about our products and services?

Chris Sandoval was EXCELLENT! Professional, efficient, through and quick!!!

We like the all natural nature of your cleaning process; no soapy residue EVER!

Report a concern   November 9, 2022 — Rated 10 out of 10 by K.B. Zerorez Los Angeles
What do you like about our products and services?

Sorry, I'm terrible remembering names. The man who cleaned my carpet was very professional & friendly. He called to see if he could come early & we arranged to have him here an hour ahead of time. He did a wonderful job of cleaning my carpets.

Report a concern   November 8, 2022 — Rated 10 out of 10 by Georgette Quinn Zerorez Los Angeles
What do you like about our products and services?

I love this company and today Jeff was awesome! Thank you!

Report a concern   November 8, 2022 — Rated 10 out of 10 by S.W. Zerorez Los Angeles
What do you like about our products and services?

The technicians have always done a complete and careful cleaning. They have all acted in a professional way.

Report a concern   November 8, 2022 — Rated 10 out of 10 by Ronald Zimmerman Zerorez Los Angeles
What do you like about our products and services?

Friendly technician, fast service, informative explanation of process and nice clean carpeting that dries in no time.

Report a concern   November 8, 2022 — Rated 10 out of 10 by Barbara Colston Zerorez Los Angeles
What do you like about our products and services?

The technician are top notch. Very good people as well as knowledgeable.

Report a concern   November 8, 2022 — Rated 10 out of 10 by Cayley MacDonald Zerorez Los Angeles
What do you like about our products and services?

My carpets and sofa were both cleaned by your courteous and efficient staff. They spent a lot of time cleaning and the results were terrific.
Your two employees who cleaned my carpet and upholstery were hard working and did a fabulous job !

Report a concern   November 8, 2022 — Rated 10 out of 10 by P.G.B. Zerorez Los Angeles
What do you like about our products and services?

The carpets look fabulous! The process is clean, the technicians thorough, and it dries within 24 hours with no smell. And the carpet is soft!!

Report a concern   November 8, 2022 — Rated 10 out of 10 by B.D. Zerorez Los Angeles
What do you like about our products and services?

Terrific service!

Thanks.

Report a concern   November 8, 2022 — Rated 10 out of 10 by V.H. Zerorez Los Angeles
What do you like about our products and services?

Excellent job on my carpet. Your technician Matt is outstanding.

Report a concern   November 8, 2022 — Rated 10 out of 10 by E.N. Zerorez Los Angeles
What do you like about our products and services?

Very thorough and did not make a mess in my home!

Report a concern   November 8, 2022 — Rated 10 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

Jeff, the technician was upfront and thorough in his work. Although the color of the grout did not lighten as much as we had hoped, he did the best he could.
We used zerorez in the past and like the results.

Report a concern   November 8, 2022 — Rated 10 out of 10 by A.E. Zerorez Los Angeles
What do you like about our products and services?

The quality and the technician

Report a concern   November 7, 2022 — Rated 10 out of 10 by Johnny Chua Zerorez Los Angeles
What do you like about our products and services?

The technician "TOM" was courteous, professional and was on time.

Report a concern   November 6, 2022 — Rated 10 out of 10 by C.D. Zerorez Los Angeles
What do you like about our products and services?

Technicians are generally friendly and polite. Ready to do whatever you ask. Always on time.

Report a concern   November 6, 2022 — Rated 6 out of 10 by L.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

1.) None of the dining room chairs were moved from the carpet to the tiled area, prior to the carpet cleaning.
2.) Protective -plastic was not placed under the feet of coffee table, end tables, furniture feet etc. in the living room, and bedrooms, (which Stanley Steamer always does).

Report a concern   November 6, 2022 — Rated 10 out of 10 by Sandy Larson Zerorez Los Angeles
What do you like about our products and services?

Fantastic job on our carpets! I was actually pretty surprised some stains didn’t come back - super satisfied :)

Report a concern   November 6, 2022 — Rated 9 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

Zerorez did a fantastic job right from scheduling the service ( great web app) to keeping me informed on any delay. Jeremy’s work ethic and the quality of the work he delivered was excellent. It’d be great to ideally see 2 people do the job so that the primary person has help. And to add to it it’s almost chemical free or very less toxicity in their prespray. They even sent me the report analysis on their prespray. Overall I am a happy customer.

Report a concern   November 5, 2022 — Rated 10 out of 10 by L.G.G. Zerorez Los Angeles
What do you like about our products and services?

I was so impressed by the beautiful job Sal did here last week. He did exactly what I wanted, was pleasant , professional, and the carpets haven't looked this good since they were new! I haven't been feeling well and this experience really lifted my spirits. I have used Zerorez for years and always recommend them to my friends but this is the best cleaning yet! Thank you!

Report a concern   November 5, 2022 — Rated 10 out of 10 by Thomas Nettles Zerorez Los Angeles
What do you like about our products and services?

I like the fact that you use a different mixture of products to clean with. You are always prompt, and the technicians are professional.

Report a concern   November 5, 2022 — Rated 10 out of 10 by M.L. Zerorez Los Angeles
What do you like about our products and services?

On time worked fast and did a great job on carpet and tile. Would definitely reccomend and use again

Report a concern   November 4, 2022 — Rated 10 out of 10 by Joseph Bernhard Zerorez Los Angeles
What do you like about our products and services?

They work.


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