Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34668 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 28, 2022 — Rated 5 out of 10 by V.J. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

He tried and did a decent job but…..finally my handyman got down and really scrubbed and got rid of almost all of the watermarks. I just feel your cleaning solutions need to be more aggressive. It’s tile, not a baby’s bottom
Report a concern   October 28, 2022 — Rated 10 out of 10 by B.K. Zerorez Los Angeles
What do you like about our products and services?

The technician arrived on time. He explained the process and what he'd be doing. My grout is now clean and the color it should be.
Report a concern   October 28, 2022 — Rated 10 out of 10 by D.A. Zerorez Los Angeles
What do you like about our products and services?

Service
Report a concern   October 28, 2022 — Rated 10 out of 10 by Denise Grant Zerorez Los Angeles
What do you like about our products and services?

Sal is great! Appreciate the prompt professional service. Only use zerorez!

Report a concern   October 27, 2022 — Rated 0 out of 10 by S.H. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Carpet in traffic area not clean. Looks almost same as before it was cleaned. Waited until this evening to be sure carpet was dry before contacting anyone. Would like to speak with someone. Please call me at Phone number removed.

Name removed
898 Oakcrest Ave
Brea Ca
Report a concern   October 27, 2022 — Rated 10 out of 10 by Cathy Whitehouse Zerorez Los Angeles
What do you like about our products and services?

All the stains come out and stay out!
Report a concern   October 27, 2022 — Rated 10 out of 10 by Patricia DeVoe Zerorez Los Angeles
What do you like about our products and services?

I really appreciated the friendly staff! I was able to speak to someone over the phone quickly getting my questions answered. The service technician was really nice and professional. They arrived right on time and did a great job!
Report a concern   October 27, 2022 — Rated 10 out of 10 by L.G. Zerorez Los Angeles
What do you like about our products and services?

Always good quality
Report a concern   October 27, 2022 — Rated 10 out of 10 by P.W. Zerorez Los Angeles
What do you like about our products and services?

Jacob was very professional and friendly. He arrived on time and was efficient at his job.
We will use your service again.
Report a concern   October 27, 2022 — Rated 10 out of 10 by S.T. Zerorez Los Angeles
What do you like about our products and services?

Jacob returned same day to put area rug back into place.
Report a concern   October 27, 2022 — Rated 10 out of 10 by Todd Ceman Zerorez Los Angeles
What do you like about our products and services?

The technicians were on time and extremely professional. The job turned out great. I appreciate the service!
Report a concern   October 27, 2022 — Rated 10 out of 10 by S.J. Zerorez Los Angeles
What do you like about our products and services?

They did a very good job and got all the stains out of my carpet.
Report a concern   October 27, 2022 — Rated 10 out of 10 by Sue Cook Zerorez Los Angeles
What do you like about our products and services?

Very timely, did a great job with extreme professionalism. Had two bad coffee stains and they are completely gone

Report a concern   October 27, 2022 — Rated 10 out of 10 by S.A. Zerorez Los Angeles
What do you like about our products and services?

Matt was terrific! He explained everything and was careful with my things and did a great job cleaning in a short amount of time. See you next year!
Report a concern   October 27, 2022 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

I was able to make an appt for the following week. Appreciated that I did not have to wait for weeks. The technician was on time and was very courteous and thorough. Great service. The carpets look great.

Report a concern   October 27, 2022 — Rated 10 out of 10 by Kent Boom Zerorez Los Angeles
What do you like about our products and services?

Good technicians. Jeff was a pro !

Report a concern   October 26, 2022 — Rated 10 out of 10 by Mark Kettler Zerorez Los Angeles
What do you like about our products and services?

Clean carpet with no chemicals and most of the water is extracted so the carpet drys quickly

Report a concern   October 26, 2022 — Rated 10 out of 10 by Kim Cornelius Zerorez Los Angeles
What do you like about our products and services?

The guys did an amazing job on the carpet and were so professional and friendly!
Report a concern   October 26, 2022 — Rated 10 out of 10 by Lisa Slover Zerorez Los Angeles
What do you like about our products and services?

Sal is zerorez’s Best technician! He does an excellent job! Very detailed carpet and upholstery cleaning. He is very professional, polite and friendly. Would highly recommend ZeroRez and especially Sal Alvarez.
Report a concern   October 26, 2022 — Rated 9 out of 10 by Britt Hendrickson Zerorez Los Angeles
What do you like about our products and services?

Good quality cleaning. Don't know why the restroom was not included though.

Report a concern   October 26, 2022 — Rated 8 out of 10 by M.B. Zerorez Los Angeles
What could we do to improve?

It would be great if you had a tool to clean the edges of the carpet next to the baseboards.
Report a concern   October 26, 2022 — Rated 10 out of 10 by G.B. Zerorez Los Angeles
What do you like about our products and services?

I love everything. Your technicians are so nice and efficient
Report a concern   October 26, 2022 — Rated 10 out of 10 by Nancy Sherman Zerorez Los Angeles
What do you like about our products and services?

Jeremy was pleasant and efficient. He protected my wood floors and went the extra mile to clean all area we discussed.
Report a concern   October 25, 2022 — Rated 10 out of 10 by Carolyn Goodson Zerorez Los Angeles
What do you like about our products and services?

Knowledge—-professionalism—-attitude of the service representative
Report a concern   October 25, 2022 — Rated 10 out of 10 by A.C. Zerorez Los Angeles
What do you like about our products and services?

Quick process, very effective, friendly & knowledgeable technicians.
Report a concern   October 25, 2022 — Rated 10 out of 10 by Terry Hardgrave Zerorez Los Angeles
What do you like about our products and services?

Service and results are great!
Report a concern   October 24, 2022 — Rated 10 out of 10 by Joe Tomeo Zerorez Los Angeles
What do you like about our products and services?

Great technician, great job as always.

Report a concern   October 24, 2022 — Rated 10 out of 10 by V.O. Zerorez Los Angeles
What do you like about our products and services?

JORDAN SALAZAR, THE TECHNICIAN, WAS EXCELLENT. HIGHLY RECOMMEND HER!
Report a concern   October 24, 2022 — Rated 8 out of 10 by L.H. Zerorez Los Angeles
What could we do to improve?

The service was great but your price is higher than most carpet cleaning I have had

Report a concern   October 24, 2022 — Rated 8 out of 10 by J.K. Zerorez Los Angeles
What could we do to improve?

Not charge major walkway as full room


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