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based on 35007 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clean, friendly, fast service
This technician did the BEST job of any I’ve had over the last few years. No lines. Quick to dry.
My negative comment is I was not told about being charged for water!
Carpet stays clean longer and stains are gone and don’t come back. Tech are neat and thorough as well as polite.
I've owned multiple homes over the past 50 years so I have dealt with numerous carpet cleaners. I have never had such an efficient and thorough experience as I had with Zerorez. I will most definitely recommend the company to my friends and neighbors.
Sharon
It has a nice smell to it when everything is done and the carpet doesn’t take us long to dry his other cleaning places yeah I like that spot move remover also it does seem to take care of a little spill now and then and the people seem to be knowledgeable and friendly and respectful
The tech was informative and friends, answered our questions.
Communication about arrival was good.
Easy to schedule an appointment - tech was very capable and carpets looked great
People so friendly. Dependable company. Know what they’re doing!
Bait and switch. I was led to believe the cleaning included spot cleaning, carpet protection etc. Basically you cleaned carpet with water. No soap or other detergent to remove dirt. Water, really?
Good quality
I have always used Zerorez and will continue to enjoy their great service.
Furniture comes clean with out harsh chemicals
On time and a very good job.
VERY happy with the cleaning results. Marcel, the technician, was very knowledgeable about pets and their results with carpet, about removing stains.
Very professional. Cleaning is excellent. Best I've ever had!
Fair quote, on time, professional service.
The fact that no soap y used.
I have used you for 17 years….that is a recommendation in itself.
I like the product used….I think it is better for the environment than most.
The people working for Zerorez are happy and try to do a good job….
Our technician was professional, very thorough and demonstrated great customer service! I would request him to clean our carpets again!
Really good service our tech is the best
They took my wool rug to be cleaned. Will let u know when I get it back how clean it is. Matt was very professional and explained everything to me. He.
Matt was very professional and explained the Zerorez cleaning process clearly. The results were extremely fabulous and beyond my expectations on our 7x10 area rug. All stains were gone and the rug was brightened again! Thank you!
Tech was very knowledgeable and professional.
My service person missed large 4x6 area under a loose rug. I think he misunderstood. I asked if he could clean small 4x6 rug which sits on carpet in bedroom. He did, but didn’t bother moving it to clean the carpet under the rug! I didn’t discover this until after he left.
Very nice people. Prompt and considerate. Used the twice now and they do a good job.
Great Job
This is the second time I've used the product. I wasn't sure if you were still in business, I haven't seen any advertising in quite a while. I like the product, reliability of the service person and ease of scheduling.
Go over the high traffic areas a bit more.