Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35007 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 10, 2023 — Rated 10 out of 10 by S.O. Zerorez Los Angeles
What do you like about our products and services?

Friendly associates and great smelling product!

Report a concern   February 10, 2023 — Rated 3 out of 10 by B.H. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I just sent in an email, there were marks left on many of my walls, as well as cleaning solution on my tile floor.

Report a concern   February 10, 2023 — Rated 10 out of 10 by J.P. Zerorez Los Angeles
What do you like about our products and services?

Great methodology to clear carpet.

Report a concern   February 10, 2023 — Rated 8 out of 10 by R.R. Zerorez Los Angeles
What could we do to improve?

Could improve on order taking.
Jorge did a great job. Was very personable and professional. He would be the reason I would recommend Zerorex.
Please honor your coupons. That was the original reason I called.

Report a concern   February 10, 2023 — Rated 10 out of 10 by Susan Kingsberry Zerorez Los Angeles
What do you like about our products and services?

Chris called when he would be here, Came in and looked and set everything up. Was very thorough and friendly. Carpet looked great.

Report a concern   February 10, 2023 — Rated 10 out of 10 by Sharlie Inman Zerorez Los Angeles
What do you like about our products and services?

Your technician was very knowledgeable and helpful!

Report a concern   February 10, 2023 — Rated 10 out of 10 by S.N. Zerorez Los Angeles
What do you like about our products and services?

Great job. Carpet looks very clean. Chris was professional.

Report a concern   February 9, 2023 — Rated 5 out of 10 by M.N. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Disappointed the grout did not get as clean as I wanted to as in the past with other companies I’ve used. Did not appear the bathroom was cleaned but maybe it was? Carpet came out nice. Waiting to see if the dog pee stains return.

Report a concern   February 9, 2023 — Rated 9 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

Friendly, fast, efficient and thorough.

Report a concern   February 9, 2023 — Rated 10 out of 10 by B.V. Zerorez Los Angeles
What do you like about our products and services?

The process is clean with no residue and technicians are always professional and helpful.

Report a concern   February 9, 2023 — Rated 8 out of 10 by C.S. Zerorez Los Angeles
What could we do to improve?

I never rate vendors with a nine or 10 because it depends on the technician assigned to the job.

But I can share with you that Chris was professional, friendly and did a good job!

Thank you

Report a concern   February 9, 2023 — Rated 10 out of 10 by D.D. Zerorez Los Angeles
What do you like about our products and services?

Showed up on time. Had many carpet stains. Did a great job removing them.

Report a concern   February 9, 2023 — Rated 10 out of 10 by Lindsay Krikac Zerorez Los Angeles
What do you like about our products and services?

I love that our carpet comes out so so clean and fresh!!!!!

Report a concern   February 9, 2023 — Rated 6 out of 10 by J.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The 2 service techs that came out were very nice and both liked working for the company. First tech said pretty much all stains except cat urine would come out. We have no cats so I thought perfect. I only had about 5 spots so expected it all to look fantastic. I think make up like a bronzer/blush (from a guest) did not come up. Lightened a little but still very visible. Everything else looked good. I was hoping the rugs would look a little fluffy and fresh but maybe it’s the type of carpet I have. They had not been cleaned before so no residue was in the carpets to extract. The rooms were all guest rooms and don’t get used but a couple of times a year, so carpet was in good condition except for those 5 spots. They sent out someone right away to correct my disappointment and he did try but I guess bronzer gets put in the same class as cat urine. I am probably not the typical customer who gets their carpets cleaned. These rooms get no traffic and I keep the doors shut when it’s just the two of us in the house. I’d be curious to hear how others feel. Would I get them again? To refresh them, maybe yes because I don’t want soap deposited in them. Wish I could have been more helpful.

Report a concern   February 9, 2023 — Rated 10 out of 10 by C.F. Zerorez Los Angeles
What do you like about our products and services?

Prompt efficient very clean result

Report a concern   February 9, 2023 — Rated 10 out of 10 by J.P. Zerorez Los Angeles
What do you like about our products and services?

Christopher Sandoval did an excellent job cleaning my steps that I thought
would never look new again due to some stains. Wow, was I ever pleased
with the results. Christopher was so nice and I would like you to thank him
again for me.

Report a concern   February 8, 2023 — Rated 10 out of 10 by Sherry Conover Zerorez Los Angeles
What do you like about our products and services?

Julio was very prompt, polite, and did a great job. I will ask for him again.

Report a concern   February 8, 2023 — Rated 10 out of 10 by Judy Robertson Zerorez Los Angeles
What do you like about our products and services?

I like that no chemicals are used. I like the results and the technician is very knowledgeable. I have used Ereorez many time and I have always been happy.

Report a concern   February 8, 2023 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

Excellent all around - on time, professional, great results! Highly recommend.

Report a concern   February 8, 2023 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Natural cleaning

Report a concern   February 8, 2023 — Rated 10 out of 10 by Cheryl Miller Zerorez Los Angeles
What do you like about our products and services?

Jorge, our technician, took great care in protecting our home. He put out bumpers and mats to keep the other floors dry. He did an excellent job of getting our carpets clean. He’s friendly and efficient.
Last time we had our carpets cleaned there was so much moisture left in the carpet they bubbled up and within a few days the dirt was coming back to the surface. I would definitely use Zerorez again.

Report a concern   February 7, 2023 — Rated 10 out of 10 by L.H. Zerorez Los Angeles
What do you like about our products and services?

Very courteous personnel who leave my carpet looking beautiful and as a bonus it's friendly to the environment!

Report a concern   February 7, 2023 — Rated 10 out of 10 by Jan Chronert Zerorez Los Angeles
What do you like about our products and services?

No chemicals, no smell, & no residue.

Report a concern   February 7, 2023 — Rated 10 out of 10 by Stan Silva Zerorez Los Angeles
What do you like about our products and services?

We have used Zerorez for many years and the results on our carpets are always perfect. The service is easy to book and the Zerorez emplpoyees are alwaays on time and friendly. Our most recent experience was with Josh. Josh did a great job explaining the process, gave us a tip about rotating our area rug and was very careful setting up in our home. Josh is an outstanding "brand ambassador" for your company.

Report a concern   February 7, 2023 — Rated 10 out of 10 by Q.L. Zerorez Los Angeles
What do you like about our products and services?

Fast and effective

Report a concern   February 6, 2023 — Rated 10 out of 10 by K.V.T. Zerorez Los Angeles
What do you like about our products and services?

Reliable service

Report a concern   February 6, 2023 — Rated 10 out of 10 by G.S. Zerorez Los Angeles
What do you like about our products and services?

Very happy with the job they did I would highly recommend.

Report a concern   February 5, 2023 — Rated 10 out of 10 by K.R.M. Zerorez Los Angeles
What do you like about our products and services?

Courteous service and carpets can be used quickly after cleaning.

Report a concern   February 5, 2023 — Rated 10 out of 10 by W.S. Zerorez Los Angeles
What do you like about our products and services?

Prompt & professional

Report a concern   February 4, 2023 — Rated 10 out of 10 by A.O.A.C. Zerorez Los Angeles
What do you like about our products and services?

Fantastic service by a considerate and skilled technician.
Highly recommend!


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