Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34866 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 7, 2023 — Rated 10 out of 10 by N.W.R. Zerorez Los Angeles
What do you like about our products and services?

Above and beyond kind of service.

Report a concern   January 7, 2023 — Rated 10 out of 10 by Stephanie Geiger Zerorez Los Angeles
What do you like about our products and services?

The Service Technicians that came to my house did a thorough job. My whiter couches were as clean as teh day I purchased them. No chemical smell. Just fresh and clean. the techs were mindful of my furniture putting protective barriers against the legs. They wore booties and covered everything to protect it. They were very polite and informative.I would fully recommend them.

Report a concern   January 6, 2023 — Rated 10 out of 10 by Dwain Wall Zerorez Los Angeles
What do you like about our products and services?

Josh and the other tech were professional, courteous, took time to explain the process

Set up their tools and I could not be more satisfied

Thank you Josh

Report a concern   January 6, 2023 — Rated 10 out of 10 by D.F. Zerorez Los Angeles
What do you like about our products and services?

They did a thorough job and removed ink stains.

Report a concern   January 6, 2023 — Rated 10 out of 10 by Kent Boom Zerorez Los Angeles
What do you like about our products and services?

Your little booties are too cheap!!! one use and they are done!!~!!

Report a concern   January 6, 2023 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

I've been using Zerorez for the last eight years. The results have been consistently good for each visit, especially the last visit where the technician was able to remove stains that I thought were impossible to remove.

Report a concern   January 6, 2023 — Rated 5 out of 10 by R.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Surprised some of the stains didn’t come out
Felt the price was very high for the job performed

Report a concern   January 5, 2023 — Rated 10 out of 10 by Jonathan Greer Zerorez Los Angeles
What do you like about our products and services?

Professional staff and excellent tile cleaning results.

Report a concern   January 4, 2023 — Rated 9 out of 10 by John Kannapell Zerorez Los Angeles
What do you like about our products and services?

arrived on time, worked fast, did a good job!

Report a concern   January 4, 2023 — Rated 10 out of 10 by Pam & Tom Uribe Zerorez Los Angeles
What do you like about our products and services?

The process that you use cleans my carpet and upholstery better than other companies and my carpet stays cleaner longer without chemicals

Report a concern   January 4, 2023 — Rated 10 out of 10 by A.D. Zerorez Los Angeles
What do you like about our products and services?

Service Reps did a great job cleaning and were very friendly

Report a concern   January 4, 2023 — Rated 10 out of 10 by Dawn Radison Zerorez Los Angeles
What do you like about our products and services?

easy scheduling
on time
excellent and conscientious service
couched dries in a couple hours not over soaked with water

Report a concern   January 3, 2023 — Rated 5 out of 10 by T.R.O. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Would no clean my carpet

Report a concern   January 3, 2023 — Rated 0 out of 10 by L.K. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Job wasn’t completed and my landlord charged me extra out of my deposit for carpet cleaning. No follow up from a manager or anyone higher up about my complaint.

Report a concern   January 2, 2023 — Rated 10 out of 10 by L.K. Zerorez Los Angeles
What do you like about our products and services?

Sal was very friendly. He went above and beyond what I requested. He cleaned a small hallway in addition to the living and dining room carpets. He assisted in moving some of the furniture as well.

Report a concern   January 2, 2023 — Rated 4 out of 10 by H.D. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I had been satisfied with your service at prior times - this time I am very disappointed with the cleaning results. Will I call you again, a question...

Report a concern   January 2, 2023 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Technician arrived on time and was polite, professional and very thorough in cleaning the carpet,

Report a concern   January 2, 2023 — Rated 9 out of 10 by F.S. Zerorez Los Angeles
What do you like about our products and services?

Showed up on time and were good at explaining the service.

Report a concern   January 1, 2023 — Rated 10 out of 10 by T.F. Zerorez Los Angeles
What do you like about our products and services?

Sal is a fabulous employee! 5 stars!!! Made my floors look beautiful!

Report a concern   January 1, 2023 — Rated 10 out of 10 by D.F. Zerorez Los Angeles
What do you like about our products and services?

Your cleaner was outstanding

Report a concern   January 1, 2023 — Rated 3 out of 10 by S.O.L.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

They asked us to vacuum first which we’ve never done before. We had a discount coupon but got no discount at all.

Report a concern   January 1, 2023 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

On time, hard working and did a great job!!

Report a concern   January 1, 2023 — Rated 10 out of 10 by J.J. Zerorez Los Angeles
What do you like about our products and services?

The carpet dries quickly and the service people are excellent

Report a concern   December 31, 2022 — Rated 10 out of 10 by L.G. Zerorez Los Angeles
What do you like about our products and services?

Fast and removed dirt!

Report a concern   December 31, 2022 — Rated 10 out of 10 by R.H. Zerorez Los Angeles
What do you like about our products and services?

The technician Thomas explained to me the process.
Gave me directions. for not walking on the carpet with shoes and left me with covers to put over my shoes.
I had a. Very stained area and they worked on that.
The carpet in that area is still wet, but Tom did say to make a contact if the carpet needed more attention.
I thought Tom was very thoughtful about the situation

Report a concern   December 31, 2022 — Rated 10 out of 10 by H.C. Zerorez Los Angeles
What do you like about our products and services?

Jacob was fantastic.

Report a concern   December 31, 2022 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Excellent service and disposition from the technician sent to our home!

Report a concern   December 30, 2022 — Rated 10 out of 10 by E.A. Zerorez Los Angeles
What do you like about our products and services?

THE DIFFERENCE IS LIKE NIGHT AND DAY AFTER CLEANING

Report a concern   December 30, 2022 — Rated 10 out of 10 by Daniel Quinn Zerorez Los Angeles
What do you like about our products and services?

Very thorough, punctual, and did a Great job! Love the 'no soap' process, we've been a happy customer for years!

Report a concern   December 30, 2022 — Rated 10 out of 10 by W.M. Zerorez Los Angeles
What do you like about our products and services?

Products are clean and safe. The staff is polite, respectful, and knowledgeable.


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