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based on 34668 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Appointment availability is timely. The technician always arrives on time. Proper protective devices are applied to protect walls, corners etc. The actual cleaning is done quickly and efficiently. The cleaning process leaves no residue and the carpets remain clean for an extended period. After four Zerorez carpet cleanings, I would never use another method.
I liked the efficiency of the technician, Jacob, and his friendly demeanor. He was helpful in telling me how to maintain seat cushions in my family room dining set.
Zerorez has the best product, service and technicians. We tried many companies. No one come close. Period.
Professional, friendly, knowledgeable employee. Explained the system and did and excellent job.
Incredible service and work by the project manager !
Great, on time service!
Jacob was professional and full of useful information for us. He explained what he was doing and told us what to expect when the drying process was complete. We were thrilled the next day to see how well the carpet and tiles cleaned.
Friendly, through
Brent was on time and was very personable. He worked quickly and tidied up when he lef
Very nice, hard working young man.
Easy & friendly scheduling, technician timely & thorough, reasonable pricing.
Definitely not as thrilled with Zerorez as I was the first time. Although your prices are steep, I was satisfied when I had my carpets cleaned and Christopher seemed like a good technician. I just had my tile and grout cleaned and there were several issues. First of all, on my last invoice they claim if you book online with a special promo code they give you, you can save 10%. This is totally bogus...there is nowhere to submit a promo code. Secondly, I texted one of your chat counselors regarding this issue and never got an answer. They just kept asking me how I was going to pay. Third, your pricing regarding area and rooms is tricky. I was sure it would be one price while our technician thought otherwise. He also kept telling me what I saw were specials that had expired. He finally did deduct 10% when I would not give in about the fake promo code...EARLY 10. Fourth, although the tile and grout looks great, when the grout dried, I noticed two areas that were not clean. I took a grout cleaner and got down on my hands and knees to scrub it clean. It worked but I shouldn't have had to do this and I shouldn't have had to haggle about the price.
Very nice results.
Technician was friendly and thorough.
I will recommend Zerorez to my friends
Recently, used Zerorez to clean 3 bedrooms plus the living room of my Palm Springs home. Technician Jordan Salazar arrived promptly,on time and went right to work doing a beautiful job throughout the entire house. Charges were reasonable and I am totally happy! I will recommend zerorez to my neighbors.
We love your approach to cleaning and we are always impressed with your techs. Marcel was terrific.
polite, professional, thorough, no chemicals.
I/ve always had prompt reliable service from Zerorez.
Best carpet cleaning we’ve ever had.
Professional in every aspect of service. Starting with booking, phone call to verify arrival time and a courteous person to do the job. House smells great and carpet is not left soaking wet. He even raked the off white carpet in every room after cleaning.
It’s the third time we have used Zerorez .
Jeremy was very pleasant and communicated via phone when he was going to be a little late. In addition, my carpet looks great !
it smells good and carpet looks nice.
Everything was explained thoroughly. Very friendly, considerate and professional. Did a great job!
The product they use and the worker is very helpful and knowledgeable.
Effective and organic.
The service we received was outstanding. The technician was on time, knowledgeable, friendly, kind, and did his job effectively. Can’t praise him enough!
Excellent stain removal, no chemical odors, dried fairly quickly. Technician Eduardo was courteous, efficient, professional - 10/10!
Technician was friendly and did a good job.
My carpet is so clean and soft and bare feet friendly when they are done and it’s dried! The people/technicians are always so pleasant and knowledgeable. I’ve only used ZeroRez since I bought my home and laid new carpet several years ago.
Clean products
My carpets always look beautiful and your service is outstanding! Jacob was the professional gentlemen showed up on time and did a great job. Thank you

Francisco was an excellent technician. He was professional, courteous, and fully explained the process.