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based on 34668 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
All great! Marcel is the best!
service was excellent.
Technician arrived at scheduled time
Very professional appearance
excellent carpet & tile cleaning
will recommend to all
Our tech Jacob is super efficient and professional- and nice!!
The process is very economical friendly and does not trigger our allergies.
Nice, clean carpets, no residue. Friendly, competent technicians.
Zerorez always completes the job that they have promised to do. Their agents, in our case Christopher, are extremely professional and immediately set to work to get the job done.
They let us know when they’ll be there and are always on time. The workers are friendly and helpful. I would recommend this company to anyone who needs a carpet cleaning done well.
Great service! Technician was top notch!
The service is excellent. The improvement in my old carpet is wonderful. The upholstery cleaning is wonderful. I love Zerorez and recommend them to anyone looking for a help with their carpet and upholstery cleaning. We use them in CA and in UT. They're every thing I've ever wanted and more. Thank you
ARE SERVICE TECHNICIAN WAS AMAZING
Service is the best. Cost is comparable to other cleaning services. Happy w my technician. Hope I can get him.
Your team is always professional and friendly. The carpets never have a soap residue and smell so clean. I always recommend your service!
It was expensive and I don't feel that the floors look very clean. They've been done much better in the past with other companies. 😞
As promised, no residue! They were on time and did a great job!
Best floor cleaning ever.
Great service great staff
Your service guy was kind, punctual, and careful. Highly recommended.
The young man who did 16086 Tortola in Huntington Beach was personable and professional. He did a fantastic job! I didn’t know all those stains could come off. I would only ise you guys and will recommend you highly
WE love the fact that you are a green company! Your employess are courteous, professional and best of all FAST!!!
We were very happy with our nicely cleaned carpet.
Chris was timely, polite, and professional. I like that there is no residue so the carpet stays cleaner longer.
Our technician, George, is extremely polite and easy to work with. The carpets were cleaned to our satisfaction and dried amazingly fast. They are super soft too.
I have waited almost 2 months since my service to see if the stains removed from my 21 year old white carpet would stay gone. They have! The service was exactly as presented. Julio did the work. He was cordial, polite and swift. I have rented steam cleaners at least 8 times to clean my own carpet but it never looked beautiful like it does now.
My recommendation is: Call Zerorez and ask for Julio.
I was disapointed that the service beyond what I ordered was unreasonable. Carpet cleaning was great but asked to clean an area rug in place of a 4th room which was included in the pricing i paid, Nor was anyone willing to even discount the rug even though I wasnt getting the 4th room cleaning. I have had my area rugs cleaned prior by others and was charged $40-60 ea. not the $150 you were charging. Unfortunate that I need to call a separate company for the rugs.
Your technicians were here three times before the work was acceptable. This was a first, as we've used your company before but it was an inconvenience for us as carpets were wet and furniture was out of place much longer than necessary. However, you did stand behind your work and eventually completed the job satisfactorily. I would still recommend your company but would also mention this "glitch" tin any recommendation.
The product itself is excellent. We have used Zerorez for years. Too the personnel that come to the house are very professional and friendly. Always does a great job and wants to understand any issues you have or even advise how to keep the carpets clean.
You do an excellent job! Everything was great!
I like everything. The service techs, the quality of the cleaning, the price and deals, etc., etc.
No chemicals
Very clean carpets
Matt was very thorough and professional. I appreciate service techs who are serious about their trade, and he is. This will be the third time I have called on Zrrorez for carpet cleaning.