Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35007 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 24, 2023 — Rated 10 out of 10 by L.P.L.H. Zerorez Los Angeles
What do you like about our products and services?

We use Zerorez to clean the carpet in our clubhouse and they are always quick to respond and schedule the work. They are fast efficient and do an excellent job.

Report a concern   February 24, 2023 — Rated 10 out of 10 by Kim French Zerorez Los Angeles
What do you like about our products and services?

Very nice serviceman who took his time to answer all my questions without making me feel like I was annoying him or taking up his time.
Carpet looks and smells fantastic!
Fast drying time.

Report a concern   February 24, 2023 — Rated 10 out of 10 by Gail Sevilla Zerorez Los Angeles
What do you like about our products and services?

Carpeting returned to softness and not sticky. Matt? Was very pleasant and did a great job.

Report a concern   February 24, 2023 — Rated 0 out of 10 by A.P. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Wanted my grout cleaned. Just buffed floor tiles. Cleaner couldn’t get close to toilets so didn’t clean in that area. Had to call customer service twice to get guy to clean around toilets with brush. Claims he did but areas were dry to the touch and he had no rags. Grouts no cleaner than before. So disappointing. Loved previous carpet cleaning. This service isn’t worth any price.

Report a concern   February 23, 2023 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Hi temperature no harsh but effective chemicals fair price.

Report a concern   February 23, 2023 — Rated 0 out of 10 by M.N. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

They came back to do a reservice not satisfied at all, included the bathroom that he did not do the first time $30 again it looks the same! Won’t use again sorry!

Report a concern   February 23, 2023 — Rated 5 out of 10 by S.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Not disappointed at all, just didn’t see anything different from Chem Dry or other similar carpet cleaning done previously that cost less. The cleaning person (Thomas) was gracious and professional.

Report a concern   February 23, 2023 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

The technician Jordan Salazar that cleaned our carpet was very knowledgeable and did a great job! We were very pleased and would not only use Zerorez again but we'd ask for Jordan to do our service.

Report a concern   February 23, 2023 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

Because I like your process

Report a concern   February 23, 2023 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

The products / system work and the staff is knowledgeable and friendly:) I think the prices are too high though…

Report a concern   February 23, 2023 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

Person was on time. Carpets look great. Service was good.

Report a concern   February 22, 2023 — Rated 10 out of 10 by N.R. Zerorez Los Angeles
What do you like about our products and services?

Excellent Representative

Carpe looks amazing

Report a concern   February 22, 2023 — Rated 10 out of 10 by Stacey Colburn Zerorez Los Angeles
What do you like about our products and services?

Great people! You always do a wonderful
Job and your people Are so respectful and on time.
If you could just bring back the spot cleaner……

Report a concern   February 22, 2023 — Rated 10 out of 10 by E.F. Zerorez Los Angeles
What do you like about our products and services?

I was amazed at how beautiful the carpets looked after they were cleaned. Carpet was original and had not been cleaned in many, man years. When the job was finished, all the faded areas had disappeared and the carpet looked like new!. Name removed, Realtor Surterre Properties.

Report a concern   February 21, 2023 — Rated 10 out of 10 by J.J. Zerorez Los Angeles
What do you like about our products and services?

Your customer service is excellent!

Report a concern   February 21, 2023 — Rated 10 out of 10 by J.P. Zerorez Los Angeles
What do you like about our products and services?

I enjoyed talking with Julio yesterday, my carpets look so much better and your pricing is fair! I would highly recommend you and team to anyone in need of cleaner carpets.

Report a concern   February 21, 2023 — Rated 10 out of 10 by F.B. Zerorez Los Angeles
What do you like about our products and services?

everything went smoothly and just like it was supposed to my carpet is a little on the old side and there were some stains that previous cleaning did not remove but now they are gone

Report a concern   February 21, 2023 — Rated 2 out of 10 by D.K. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Many of the spots are still there after cleaning. I'm not happy with the result at all

Report a concern   February 21, 2023 — Rated 10 out of 10 by B.E. Zerorez Los Angeles
What do you like about our products and services?

Very good service and the rugs get really clean.

Report a concern   February 21, 2023 — Rated 10 out of 10 by J.F. Zerorez Los Angeles
What do you like about our products and services?

Thank you for your prompt response and efficient service.

Report a concern   February 20, 2023 — Rated 7 out of 10 by A.W. Zerorez Los Angeles
What could we do to improve?

there are now stains on the carpet from the big cleaning tubes

Report a concern   February 19, 2023 — Rated 10 out of 10 by A.L. Zerorez Los Angeles
What do you like about our products and services?

Products work well. Technician is prompt, communicates well, friendly, and thorough.

Report a concern   February 19, 2023 — Rated 10 out of 10 by B.L. Zerorez Los Angeles
What do you like about our products and services?

Chris called ahead, was on time and very professional and personable.

Report a concern   February 18, 2023 — Rated 10 out of 10 by M.A. Zerorez Los Angeles
What do you like about our products and services?

Easy to schedule. Quick service.

Report a concern   February 18, 2023 — Rated 10 out of 10 by Cecilia Marshall Zerorez Los Angeles
What do you like about our products and services?

The technician was fast and friendly. He did an excellent job!

Report a concern   February 17, 2023 — Rated 10 out of 10 by Robin Rauen Zerorez Los Angeles
What do you like about our products and services?

Tech called to say he was on his way, arrived on time, was efficient and did a great job.
Carpet dried quickly, and looks great.
Thanks !

Report a concern   February 17, 2023 — Rated 10 out of 10 by DeBorrah Carter Zerorez Los Angeles
What do you like about our products and services?

I have used your services in the past for my son's home who has 2 toddlers. Zerorez did a phenomenal job. I called for my own home and what can I say? Tom (technician) was excellent. He had outstanding customer skills, went the extra mile and just an overall wonderful person to have had clean my carpets. I'm up in age and he was gracious in listening to my carpet needs. Not only will I recommend Zerorez, I also recommend Tom as the go-to technician. Thank You.

Report a concern   February 17, 2023 — Rated 10 out of 10 by Gail Landau Zerorez Los Angeles
What do you like about our products and services?

Zerorez is the best of the best in Orange County. They are professional, full service, and make sure the customer is perfectly happy.

Report a concern   February 17, 2023 — Rated 10 out of 10 by S.L. Zerorez Los Angeles
What do you like about our products and services?

Quality service and always professional.

Report a concern   February 17, 2023 — Rated 10 out of 10 by J.R.M. Zerorez Los Angeles
What do you like about our products and services?

We have a very expensive rug and the job
was done exceptional! He was very
polite and helpful! I would use zeroraz
again!
Name removed Mazzano


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