- Phone: (949) 387-2222
- Visit Website
based on 34866 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Really good service our tech is the best
They took my wool rug to be cleaned. Will let u know when I get it back how clean it is. Matt was very professional and explained everything to me. He.
Matt was very professional and explained the Zerorez cleaning process clearly. The results were extremely fabulous and beyond my expectations on our 7x10 area rug. All stains were gone and the rug was brightened again! Thank you!
Tech was very knowledgeable and professional.
My service person missed large 4x6 area under a loose rug. I think he misunderstood. I asked if he could clean small 4x6 rug which sits on carpet in bedroom. He did, but didn’t bother moving it to clean the carpet under the rug! I didn’t discover this until after he left.
Very nice people. Prompt and considerate. Used the twice now and they do a good job.
Great Job
This is the second time I've used the product. I wasn't sure if you were still in business, I haven't seen any advertising in quite a while. I like the product, reliability of the service person and ease of scheduling.
From scheduling to completing service, everything went smoothly. I was amazed how quickly the technician "Eddie" completed the carpet areas I needed to have done. He was professional and efficient.
This is the first time using Zerorez but it will not be my last!
Thank you
Fantastic service overall, went above and beyond, our upholstered chairs and rugs look fantastic! Will use again
Very efficient. Excellent job. Very nest.
Clean around door edges
Their personnel is very helpful. Give more information on pricing before signing up.
The carpets seem to come out cleaner than other services we’ve tried. They also stay clean much longer and don’t have random spots popping out a few weeks later.
I HAVE USED ZERO REZ FOR YEARS AND LIKE THE OUTCOME AND WORKERS. BUT I
HAVE TO SAY YOUR PRICES HAVE REALLY GONE UP. I THOUGHT TO DO THREE ROOMS FOR
199.00 IS A LOT OF MONEY AS YOUR GOING AROUND BEDS, DRESSERS, ETC. THE SQUARE FOOTAGE IS NOT MUCH IF MEASURED.
Matt Hammond worked very hard and our sofa looks brand new! He did a great job!
Rudy was on time and very efficient. He explained each step of the
tile cleaning process and was careful not to stain the brand new carpets
in the bedrooms.😀
The crew arrived on time and took care to protect walls and doors.
The work was performed efficiently and all but some extreme stains were removed.
I would use your service again.
Rep was prompt, thorough, professional and courteous.
Quality, Communication, Professionalism, Value, and Commitment to Customer Satisfaction
Alkaline water. No soap. Friendly professional service
I like that you don't use chemicals or heavy fragrances. Easy to get an appointment. Service man was prompt, friendly and efficient.
How quick and easy it is!
The technician was polite, on time and did a great job of cleaning the carpets.
Love the fact there is no soap residue.
Fair prices. Great value. OUTSTANDING team!
There are few brown spots that remained behind. They were not stains there before cleaning. Can’t come back for 1 week to re clean the spots
Tech that arrived was great and did a great job. But, original service appointment was skipped due to system error and we had a torn-up house for the weekend. The discount offered due to the error was pretty minor. We've used Zerorez many times and this was first negative experience. So I'd probably still recommend but definitely with more caution at this point.
The tech was on time, friendly and professional. He managed to get out a large stain caused by our salt water fish tank that another carpet cleaning company had attempted several times to unsuccessfully remove. I was very pleased with the outcome.

Our technician was professional, very thorough and demonstrated great customer service! I would request him to clean our carpets again!