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based on 34668 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Wife is always satisfied when Zerorez completes a job.
Chris was great!
very pleased
This technician did a great job and left my house smelling better than it did when he arrived.
He wasn't the technician that I requested, but he did a great job.
Last year I wasn't as lucky with the results from a different technician and I'm not quite sure why, but I'm totally satisfied and would definitely recommend the services.
Great service, great results, carpet looks new again!! Well worth the price and greatly exceeded my expectations!!
Our carpets & area rugs look fantastic - like new! They are so clean & soft. A few spots also are completely gone & have not returned as often happens. A dark blue recliner, almost 25 years old, that we also had cleaned, looks brand new!! We are so pleased with the service!!
carpet came out amazing even though we knew it has been neglected over the years.
Jordan was amazing, great communication, very professional, and super thorough.
Excellent service
I have dogs and small children. I like the fact that Zerorez uses no toxic chemicals. On two occasions there have been a small problem and Zerorez was very quick and efficient in resolving them. All the workers who have been to my house have been very congenial.
The service technician was thorough and very professional.
technician was very pleasant and professional - no residue smell - should have utilized your service sooner and more often as carpet did not get completely clean - will try again soon.
The Technician did a great job on home rug.
Environmentally friends and works!
The carpet cleaning was very thorough and your servicemen were very courteous. This was the 4th time I have used Zerorez. I am still waiting for a receipt . My carpets were cleaned two weeks ago.
Name removed
Ramiro was FANTASTIC!! Worked miracles and I will be using him again to get some heavy duty pet stains taken care of in the near future!
Great service and great employees!
I highly recommend this carpet care company. Stains that were there from the previous previous carpet cleaners were were removed and have not come back.. I spilt a whole cup of coffee with milk into the carpet the week before getting cleaned . They were able to get that out too. Julio was the one who did the work the work and was was very neat and friendly and hard working. Phone staff was very friendly and accommodating.
I have never been disappointed in an service I have received from Zerorez. They have done carpets, tile, and two chairs for me that came out beautifully. The nice thing is that when you walk on your carpets after they clean them, they don’t crunch with all the residue the other cleaners leave behind.
The person you sent us was a very hard worker and did a great job. He put in tons of energy and did not miss a single spot. I would recommend him to anyone that wants anything cleaned. We would definitely use him anytime .
Don Fitzgerald
The guy that came out was extremely nice. However, the cost and additional charges that were added once he got there were frustrating. I have multiple scrapes on my walls from his equipment, which was not addressed to me. Multiple spots on the carpet were not there. This was over $500, and it felt like we did not get anywhere near that value.
Even worse, a week later, I was not happy with the work, and I went to Home Depot and rented a big Rug Doctor matching for $25 for four hours, and honestly, the carpet looked better after I spent 90 minutes doing it myself. I do feel that we got screwed a little bit here, and I had to go buy paint to clean up the walls. It would not have been hard to mention it and address it when he was there.
Recommended by my realtors ... that was a good start. Scheduling was handled professionally by Carla and an appointment was available next-day. Technician Trevor was pleasant and demonstrated a personal interest in doing an excellent job. I will use Zerorez again!
Couldn’t ask for anything better.
Jeremy, the technician, was on time;he was courteous, and professional.
I must admit that my carpets were never cleaned so thoroughly.
I plan to call on your company in the future and will gladly recommend Zerorez to whoever asks
me for a recommendation..
Use only my first name:
Masha S.
My floors look awesome. My service tech was great!
Very efficient in getting an appointment for cleaning. Service person explains all that will be done and why. Very reasonable prices.
When I called to report bad service & asked for a manager to contact me, No one cared to call!
I been a long time customer, very disappointed!!
Love the no chemicals
Efficient, friendly and professional
Excellent!! The best carpet cleaning service!
Carpet is amazingly clean for an older carpet. Lots of traffic areas that Sal did a fabulous job cleaning plus the stairs from dirty feet of 4 ye olds going up and down. Summertime.