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based on 35008 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The room that was cleaned I don’t feel was cleaned as the carpet doesn’t smell good at all and they did not get the smell out - it seems like I might have been bette roof to use a machine I rented myself - they’ve done good in the past but not this time - I’d like for them to do it again but just the one room - the rest was ok
Mixed service, depending on who you get. First experience was best carpet service I ever received. Was overcharged the 2nd time.
The technicians are prompt and very professional. They always do a good job!
On time, beautiful work on my rugs, great professional who cares about what he does.
Rugs had no residue and dried very quickly. Night and day to steam!!
Chemical free , removed ink stain completely. Kitchen grout looks brand new. Professional technicians. Not inexpensive but worth it……..
Prompt and Professional. Careful services.
The product really works!
I love the fact that there is no smell, no chemicals and my carpets have absolutely no residue.
The technician was on time, friendly, and very thorough. I am completely satisfied with the cleaning of our carpets and sofa.
Efficient and timely
The cleaner did a great job but he forgot to clean the reverse side of the sofa accent pillows! He said he’d cleaned them, but I think this was a genuine mistake
I already sent a survey yesterday. Great job done, product smells great. Carpet looks amazing
On time. Courteous and professional. Did a fantastic job with our whole house. Great communication and care for our home. Thank you!
I love the drying time and especially the care to get all the pet stains. It just love the fresh smell. And
Zerorez always does a great job every time our home is serviced. We will always call them back. Their service men are professional, positive and always helpful.
Adjust your costs for recurring patrons.
They do an excellent job.
Chemicals that are used will not harm my cats. And they take the dirty water with them.
The Zerorez method of cleaning carpets and tiles provides the best and longest lasting results. This is where the value is most evident and the reason we only use Zerorez.
Excellent service. Friendly technician and my carpets look wonderful!
I am a new customer to Zerorez. Julio Castro was so polite and respectful and did an amazing job on my carpet. I will definitely use them again and again and hopefully have Julio return to my home.
Sal is the best technician! But I'm kinda really disappointed you don't give out the liquid spot remover anymore. I relied on that.
Friendly knowledgeable people and good service
No residue after cleaning. I only have to have the carpets cleaned once a year. Friendly staff. Company reaches out to me with special offersl
Thorough!
Always courteous, knowledgeable, friendly, and thorough.
No residue, my rugs are soft and fresh when Eric left my home.
Reasonably priced
Professional work
Easy to schedule
Prompt service
Clean chemical free
Always helpful and courteous staff
Easy to book and the technician (Chris) was really great. He was accommodating and very nice and thorough.

Service tech was helpful and on time. The method of cleaning was also good