Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35008 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 28, 2022 — Rated 9 out of 10 by M.W. Zerorez Los Angeles
What do you like about our products and services?

Service tech was helpful and on time. The method of cleaning was also good

Report a concern   November 28, 2022 — Rated 0 out of 10 by J.L. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The room that was cleaned I don’t feel was cleaned as the carpet doesn’t smell good at all and they did not get the smell out - it seems like I might have been bette roof to use a machine I rented myself - they’ve done good in the past but not this time - I’d like for them to do it again but just the one room - the rest was ok

Report a concern   November 27, 2022 — Rated 7 out of 10 by N.J. Zerorez Los Angeles
What could we do to improve?

Mixed service, depending on who you get. First experience was best carpet service I ever received. Was overcharged the 2nd time.

Report a concern   November 27, 2022 — Rated 10 out of 10 by Teri Yates Zerorez Los Angeles
What do you like about our products and services?

The technicians are prompt and very professional. They always do a good job!

Report a concern   November 27, 2022 — Rated 10 out of 10 by Diane Borden Zerorez Los Angeles
What do you like about our products and services?

On time, beautiful work on my rugs, great professional who cares about what he does.
Rugs had no residue and dried very quickly. Night and day to steam!!

Report a concern   November 27, 2022 — Rated 10 out of 10 by G.J. Zerorez Los Angeles
What do you like about our products and services?

Chemical free , removed ink stain completely. Kitchen grout looks brand new. Professional technicians. Not inexpensive but worth it……..

Report a concern   November 26, 2022 — Rated 10 out of 10 by M.A. Zerorez Los Angeles
What do you like about our products and services?

Prompt and Professional. Careful services.

Report a concern   November 26, 2022 — Rated 10 out of 10 by Victoria Thomas Zerorez Los Angeles
What do you like about our products and services?

The product really works!

Report a concern   November 26, 2022 — Rated 10 out of 10 by K.J. Zerorez Los Angeles
What do you like about our products and services?

I love the fact that there is no smell, no chemicals and my carpets have absolutely no residue.

Report a concern   November 26, 2022 — Rated 10 out of 10 by K.A. Zerorez Los Angeles
What do you like about our products and services?

The technician was on time, friendly, and very thorough. I am completely satisfied with the cleaning of our carpets and sofa.

Report a concern   November 26, 2022 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

Efficient and timely

Report a concern   November 26, 2022 — Rated 8 out of 10 by M.H. Zerorez Los Angeles
What could we do to improve?

The cleaner did a great job but he forgot to clean the reverse side of the sofa accent pillows! He said he’d cleaned them, but I think this was a genuine mistake

Report a concern   November 26, 2022 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

I already sent a survey yesterday. Great job done, product smells great. Carpet looks amazing

Report a concern   November 26, 2022 — Rated 10 out of 10 by S.O. Zerorez Los Angeles
What do you like about our products and services?

On time. Courteous and professional. Did a fantastic job with our whole house. Great communication and care for our home. Thank you!

Report a concern   November 26, 2022 — Rated 10 out of 10 by G.K. Zerorez Los Angeles
What do you like about our products and services?

I love the drying time and especially the care to get all the pet stains. It just love the fresh smell. And

Report a concern   November 26, 2022 — Rated 10 out of 10 by K.B. Zerorez Los Angeles
What do you like about our products and services?

Zerorez always does a great job every time our home is serviced. We will always call them back. Their service men are professional, positive and always helpful.

Report a concern   November 25, 2022 — Rated 8 out of 10 by L.C. Zerorez Los Angeles
What could we do to improve?

Adjust your costs for recurring patrons.

Report a concern   November 25, 2022 — Rated 10 out of 10 by A.L. Zerorez Los Angeles
What do you like about our products and services?

They do an excellent job.

Report a concern   November 25, 2022 — Rated 9 out of 10 by Nona Boger Zerorez Los Angeles
What do you like about our products and services?

Chemicals that are used will not harm my cats. And they take the dirty water with them.

Report a concern   November 24, 2022 — Rated 10 out of 10 by S.T. Zerorez Los Angeles
What do you like about our products and services?

The Zerorez method of cleaning carpets and tiles provides the best and longest lasting results. This is where the value is most evident and the reason we only use Zerorez.

Report a concern   November 23, 2022 — Rated 10 out of 10 by D.G. Zerorez Los Angeles
What do you like about our products and services?

Excellent service. Friendly technician and my carpets look wonderful!

Report a concern   November 23, 2022 — Rated 10 out of 10 by Donna Yount Zerorez Los Angeles
What do you like about our products and services?

I am a new customer to Zerorez. Julio Castro was so polite and respectful and did an amazing job on my carpet. I will definitely use them again and again and hopefully have Julio return to my home.

Report a concern   November 23, 2022 — Rated 10 out of 10 by E.R. Zerorez Los Angeles
What do you like about our products and services?

Sal is the best technician! But I'm kinda really disappointed you don't give out the liquid spot remover anymore. I relied on that.

Report a concern   November 23, 2022 — Rated 10 out of 10 by S.W. Zerorez Los Angeles
What do you like about our products and services?

Friendly knowledgeable people and good service

Report a concern   November 23, 2022 — Rated 10 out of 10 by Edwin Carneal Zerorez Los Angeles
What do you like about our products and services?

No residue after cleaning. I only have to have the carpets cleaned once a year. Friendly staff. Company reaches out to me with special offersl

Report a concern   November 23, 2022 — Rated 10 out of 10 by H.P. Zerorez Los Angeles
What do you like about our products and services?

Thorough!

Report a concern   November 22, 2022 — Rated 10 out of 10 by E.G. Zerorez Los Angeles
What do you like about our products and services?

Always courteous, knowledgeable, friendly, and thorough.
No residue, my rugs are soft and fresh when Eric left my home.

Report a concern   November 22, 2022 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

Reasonably priced
Professional work
Easy to schedule
Prompt service

Report a concern   November 22, 2022 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Clean chemical free
Always helpful and courteous staff

Report a concern   November 22, 2022 — Rated 10 out of 10 by L.H. Zerorez Los Angeles
What do you like about our products and services?

Easy to book and the technician (Chris) was really great. He was accommodating and very nice and thorough.


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