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based on 35008 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technicians did a great job and Sal was very good at explaining the service
There were no cardboard squares under furniture legs. Other carpet cleaners have always provided them.
Our service technician was terrific. Treated our home as if it were his. He was on time, set-up quickly with great care for our baseboards and other furniture. He was able to get out a large dirt mark with his extra care. Our carpets look beautiful. Thank you Francisco. D Ford
Brent
Thomas was great, customized my needs, excellent results, let me know when he would arrive, everything I could ask for!
I’ve been using Zerorez for years
Clean the carpet wonderfully and the service gentleman named Jacob was fabulous
The thorough cleaning and the friendly service.
Efficient, timely and professional
Our carpet cleaning rep was prompt, friendly and courteous. He did a great job cleaning the carpet on our stairs and in our hallways.
Clean with care.
Great customer service
Give my money back it was the worse cleaning job I have ever had. VERY disappointed carpet looks worse after cleaning than before streaks and dark spots that were not there before.
Two neighbors looked it and just shook their heads and said glad you did it so we won't use Zero.
Zerorez is a palindrome….look it up! They are unequivocally the best carpet cleaning services company around. We’ve called on them for years and they provide the ultimate in customer satisfaction! Professional, prompt, courteous and caring…..they will not disappoint.
Very satisfied and will continue to use this company.
timely and thorough
Very professional, friendly, my carpet looks like new
Very professional operation. Excellent work on our carpets.
My floor looks like new again.
The service provider was very cordial and patient. We decided not to have the area rug done since it had to be taken back to your location. Did a good job on stairs.
easy to schedule arrive on time an do great work
Crew is fast and efficient. Carpets look like new when they are done. Second time I have used them and will do so again.
I like that my carpets are not soaked and they dry fairly quickly. It's great to have two guys doing the work because it goes very fast. I like the fact that my carpets are not "crunchy" after they dry like other carpet cleaners. The guys were prompt for the appointment and very professional.
No soap residue.
Marcel came within the window of time set up, was very thorough and did an excellent job on the rugs and sofas. We would like to use him again! He was professional and answered all of my questions.
looks great, on time, courteous, knowledgeable, no mess after.
I am satisfied with the results and how quickly the job was done, and it looks verry nice. I do have a complaint about the charge for moving furniture. I had a chair that I was going to move, and he said he would do it for me. He didn't say he was going to charge me. There was this charge for 2 items moved and it was only the chair that was moved.
Disappointed,
First name removed
I was very pleased with the precise work Jordan did cleaning my carpets throughout the house. She did a great job and the carpets look almost brand new again, even though they're about 20 years old. I've been using Zerorez for many years and will continue to do so for years to come.
Great job byChris

Jeff is the one who serviced us...he was prompt, went over and above to do a super job. We had several areas with stains, and he worked hard to remove the stains. He was careful in moving the furniture that needed to be moved. We were very satisfied with the job and would definitely hire him again!! Nancy in Costa Mesa