Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35007 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 15, 2023 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Efficient product service and prompt customer satisfaction. I highly recommend your company. Thank you

Report a concern   May 15, 2023 — Rated 0 out of 10 by J.D. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Your cleaning method/process didn't clean my carpet well at all. I also felt that it was way too pricey for your services. I was charged 199.00 for three rooms including the hallway, of which I barely have. I was also charged 25.00 for the portable unit of which they didn't use as well as a 25.00 service fee. I opted for the carpet protector post cleaning and it was ridiculously priced at 30.00 per room! The bedrooms aren't very big either. It was very disappointing as I was expecting it to be cleaned well after paying a total of 346.50!

Report a concern   May 15, 2023 — Rated 10 out of 10 by J.D.C. Zerorez Los Angeles
What do you like about our products and services?

Excellent work & service! Highly recommend!

Report a concern   May 14, 2023 — Rated 10 out of 10 by Kehlin Hayes Zerorez Los Angeles
What do you like about our products and services?

Rudy was great. He arrived early and finished his work quickly. He did a great job and my carpets came out very well. Two thumbs up for Rudy and Zerorez.

Report a concern   May 14, 2023 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

I actually feel like my carpets get clean and not just soaked

Report a concern   May 14, 2023 — Rated 10 out of 10 by A.G. Zerorez Los Angeles
What do you like about our products and services?

Best carpet cleaning in the business.

Report a concern   May 14, 2023 — Rated 10 out of 10 by L.Z. Zerorez Los Angeles
What do you like about our products and services?

Advance notice of exact time, thorough cleaning.

Report a concern   May 14, 2023 — Rated 10 out of 10 by Pat Smith Zerorez Los Angeles
What do you like about our products and services?

Sal did an amazing job on a very dirty carpet. He was on time for the appointment.

Report a concern   May 14, 2023 — Rated 10 out of 10 by J.P. Zerorez Los Angeles
What do you like about our products and services?

Wonderful repair man

Report a concern   May 14, 2023 — Rated 10 out of 10 by R.N. Zerorez Los Angeles
What do you like about our products and services?

On time arrival, thorough cleaning, professional and courteous technician.

Report a concern   May 14, 2023 — Rated 7 out of 10 by B.O. Zerorez Los Angeles
What could we do to improve?

No feedback at this time

Report a concern   May 14, 2023 — Rated 10 out of 10 by J.F. Zerorez Los Angeles
What do you like about our products and services?

Efficient, knowledgeable technician.

Report a concern   May 13, 2023 — Rated 10 out of 10 by H.F. Zerorez Los Angeles
What do you like about our products and services?

Wonderful young man, professional! Quick and efficient and explained the procedure!

Report a concern   May 13, 2023 — Rated 10 out of 10 by Pamela Langley Zerorez Los Angeles
What do you like about our products and services?

Have used them twice now and have been so impressed with timeliness, professionalism and result. The techs understand and genuinely seem to care about carpet cleaning. No chemical smells or residue, no soapiness that makes the carpet smell worse than ever or attracts dirt afterward, no areas that stay wet for days. We really appreciate Zerorez--great job! I had them do my tile and grout this time and I cannot believe how good my floor looks I wish I'd taken before and after pictures!

Report a concern   May 13, 2023 — Rated 0 out of 10 by C.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The price I was quoted was not the price I was charged, the kid took one hour to set up the hoses, after he left I had to mop the bare floor where the hoses went outside and use towels to soak up excess water in parts of the carpet.

Report a concern   May 13, 2023 — Rated 10 out of 10 by Stacy Hewett Zerorez Los Angeles
What do you like about our products and services?

Your technician Jordan Salazar was awesome and did a great job! Very professional, polite and knowledgeable. He was a pleasure to work with and definitely an asset to your company!

Report a concern   May 13, 2023 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

Very hard to remove dog urine stains but, all seems to be going well. It would have been nice if I had known that the technician does not move furniture. Still, the process works well and well worth a try compared to others.

Report a concern   May 13, 2023 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

Joshua did a really great job and that you don't need to use my water and run up my water bill. Fantastic. Good Job Zerorez.

Report a concern   May 13, 2023 — Rated 10 out of 10 by Roger Olin Zerorez Los Angeles
What do you like about our products and services?

A terrific experience from start to finish, Sal is a pro and exceeded my expectations. No question but that your company is my go to for carpet cleaning.

Report a concern   May 12, 2023 — Rated 10 out of 10 by V.R. Zerorez Los Angeles
What do you like about our products and services?

Great service, very efficient. Carpets look great.

Report a concern   May 12, 2023 — Rated 10 out of 10 by A.E. Zerorez Los Angeles
What do you like about our products and services?

Environmentally friendly.

Report a concern   May 12, 2023 — Rated 10 out of 10 by D.J.W. Zerorez Los Angeles
What do you like about our products and services?

Good notifications about date, price, arrival time, etc.
Excellent outcome after cleaning carpets.

Report a concern   May 12, 2023 — Rated 10 out of 10 by Janice O'Brien Zerorez Los Angeles
What do you like about our products and services?

We never have any cleaning residue, and the technicians have all been great! Most recently, Maurice went out of his way to make sure every area of our carpeting was treated to ensure the best possible result.

Report a concern   May 12, 2023 — Rated 10 out of 10 by Sherri Adkins Zerorez Los Angeles
What do you like about our products and services?

No sticky residue! On time, very considerate of property. Jorge is the best technician, very nice & thorough. Carpets are like new again. .Zerorez is my go to rug cleaning service!

Report a concern   May 12, 2023 — Rated 10 out of 10 by Y.S. Zerorez Los Angeles
What do you like about our products and services?

easy to make appt, on time, quick

Report a concern   May 11, 2023 — Rated 10 out of 10 by P.W. Zerorez Los Angeles
What do you like about our products and services?

Friendly and prompt servive

Report a concern   May 11, 2023 — Rated 10 out of 10 by G.W. Zerorez Los Angeles
What do you like about our products and services?

Staff (Jeff) was great. Like the system you use with no soap residue.

Report a concern   May 11, 2023 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Job well done!

Report a concern   May 10, 2023 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Matt did an excellent job for us on Monday. He was efficient & honest in the service he provided. He let us know that the floor was not as dirty as we thought and saved us money by not cleaning that section of the floor. The rugs look great and dried well. Thank you for your usually great service. We will use your service in the future. Thank you and best wishes to Matt and your company.

Report a concern   May 10, 2023 — Rated 5 out of 10 by R.T. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

You estimate was a bate and switch, very disappointing, but I will say you service tech was excellent.


Privacy Policy