Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34666 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 31, 2023 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

A technicians name was Jeff and he was great! It was on time, diligent and professional!

Report a concern   March 30, 2023 — Rated 10 out of 10 by B.M. Zerorez Los Angeles
What do you like about our products and services?

Francisco did a great job. Carpets look great!

Report a concern   March 30, 2023 — Rated 10 out of 10 by Denise Grant Zerorez Los Angeles
What do you like about our products and services?

Excellent staff of professionals, they carpets look amazing. They are always on time, offer cleaning products and suggestions. I would not use anyone else.

Report a concern   March 30, 2023 — Rated 0 out of 10 by R.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Technician was obviously in a hurry, did not work to get spots out. Completed master bedroom, two bedrooms, hallway and stairs in less than an hour after his set up was complete. We expected to pay more for a premium service and zerorez did not meet our expectations this time. Would like it redone by a different technician to come out or a full refund.

Report a concern   March 30, 2023 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

T

Report a concern   March 30, 2023 — Rated 10 out of 10 by Carla Moore Zerorez Los Angeles
What do you like about our products and services?

Easy to get an appointment and the technician did a fantastic job of cleaning the rugs and furniture.

Report a concern   March 29, 2023 — Rated 10 out of 10 by S.G. Zerorez Los Angeles
What do you like about our products and services?

Francisco was polite and knowledgeable. He called before he came and was on time. He did a fantastic job on my carpet and chairs!

Report a concern   March 29, 2023 — Rated 10 out of 10 by S.W. Zerorez Los Angeles
What do you like about our products and services?

Service technicians are polite and skilled. Zerorez has serviced our home for many years.

Report a concern   March 29, 2023 — Rated 10 out of 10 by T.H. Zerorez Los Angeles
What do you like about our products and services?

Sal and Maurice showed up on time. Our carpet is old but they done a great job of having it cleaned. They took care of protecting the corners of the home from where the hose are wrapped.

I am very happy with them and with the end result. I would highly recommend Zerorez.

Report a concern   March 29, 2023 — Rated 10 out of 10 by E.G. Zerorez Los Angeles
What do you like about our products and services?

Made my carpeting like new, got out spots I had really worked hard on
and still couldn't get out...the spots are now gone! Technician was knowledgeable and worked as hard as anyone I've ever seen.
I had a similar expereience when Zerorez was here before....that's why I went with them again.

Report a concern   March 29, 2023 — Rated 10 out of 10 by K.K. Zerorez Los Angeles
What do you like about our products and services?

Service man was on time, and the carpet looks great! Very polite and friendly.

Report a concern   March 29, 2023 — Rated 10 out of 10 by Alex Hawkinson Zerorez Los Angeles
What do you like about our products and services?

great service. very fast and very reasonably priced and the guys were very professional and nice!

Report a concern   March 29, 2023 — Rated 10 out of 10 by M.T. Zerorez Los Angeles
What do you like about our products and services?

Utmost professionalism, prompt and courteous service

Report a concern   March 28, 2023 — Rated 10 out of 10 by Carmen Olsson-Rigdon Zerorez Los Angeles
What do you like about our products and services?

Sal is the BEST. He always takes care of us. It is important to note, that he is training new techs and takes the time to make sure they get it right. I remember when it was just him and he would always, always, make sure I understood what to expect and the process. Now he is a wonderful mentor and teaches his trainees to do the same to do the same so everyone is on the same page.

Report a concern   March 28, 2023 — Rated 10 out of 10 by Homayoun Akhbari Zerorez Los Angeles
What do you like about our products and services?

Responsiveness

Report a concern   March 28, 2023 — Rated 10 out of 10 by P.H.F. Zerorez Los Angeles
What do you like about our products and services?

Sal was terrific, I have recommend him to my sister and my parents. I gave his card and I believe he did as well to two separate neighbors of my parents.

If you want to use a name please use Tami F. I also would be more than happy to speak with anyone that would like to speak with a reference.

Thank you!

Report a concern   March 28, 2023 — Rated 10 out of 10 by B.K. Zerorez Los Angeles
What do you like about our products and services?

Clean and protect carpets without residue build up.

Report a concern   March 28, 2023 — Rated 10 out of 10 by Shannon OToole Zerorez Los Angeles
What do you like about our products and services?

We have white carpeting in our master bedroom. Zeroez has kept it beautiful and white. All shoe marks etc removed. Very pleased with the results.

Report a concern   March 27, 2023 — Rated 10 out of 10 by I.H. Zerorez Los Angeles
What do you like about our products and services?

Good work!

Report a concern   March 27, 2023 — Rated 10 out of 10 by Maureen Aquilina Zerorez Los Angeles
What do you like about our products and services?

The best carpet cleaning using high quality product. Extremely professional and thorough.

Report a concern   March 26, 2023 — Rated 10 out of 10 by Elizabeth Cardarella Zerorez Los Angeles
What do you like about our products and services?

The process was easy and the technician friendly and professional. And it dried so (comparatively) quickly! I would definitely use Zerorez again.

Report a concern   March 26, 2023 — Rated 9 out of 10 by S.J. Zerorez Los Angeles
What do you like about our products and services?

The profession attitude of your staff.

Report a concern   March 26, 2023 — Rated 10 out of 10 by N.K. Zerorez Los Angeles
What do you like about our products and services?

Jacob is great - courteous, clear, clean and professional.

Report a concern   March 25, 2023 — Rated 1 out of 10 by S.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Rugs hasnt been washed good but I paid almost $270 for them. I like you to pick up the rugs and wash them in your location the ay the should have been washed and cleaned. I did not even receive the receipt through email that I was told I will!

Report a concern   March 25, 2023 — Rated 10 out of 10 by Erann Lincoln Zerorez Los Angeles
What do you like about our products and services?

Rudy was incredibly knowledgeable and professional. He got so many stains out of our carpets.

Report a concern   March 25, 2023 — Rated 10 out of 10 by Carolyn Snyder Zerorez Los Angeles
What do you like about our products and services?

Technicians are always very good at what they do. Clean and careful not to damage anything.The end result is always satisfying.

Report a concern   March 25, 2023 — Rated 10 out of 10 by Dorien Soito Zerorez Los Angeles
What do you like about our products and services?

Super clean, super fast and still clean after a month. Amazing. Love them.

Report a concern   March 25, 2023 — Rated 10 out of 10 by K.O.B. Zerorez Los Angeles
What do you like about our products and services?

Great job. Very professional

Report a concern   March 25, 2023 — Rated 10 out of 10 by S.R. Zerorez Los Angeles
What do you like about our products and services?

pleased with the outcome of the cleaning of area rugs. The young man who cleaned my rugs, was professional. He listened to the concerns I had regarding the specific areas that needed most attention. Did a great job.

Report a concern   March 25, 2023 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

Carpet gets cleaner than any previous company I have used. No chemical smell or treatment, which is very important to me. It dries very quickly.


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