Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34865 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 6, 2023 — Rated 10 out of 10 by C.P. Zerorez Los Angeles
What do you like about our products and services?

They do a good job

Report a concern   May 6, 2023 — Rated 7 out of 10 by K.O. Zerorez Los Angeles
What could we do to improve?

The guy you sent out was not a real professional. He moved my chairs that had been on the tile floor (which he was going to clean) onto an area rug. That left a black mark on my area rug. Then, he cleaned my den but didn't clean in front of the couch. There were black marks left on my rug where he didn't clean it. Very disappointing overall.

Report a concern   May 5, 2023 — Rated 6 out of 10 by L.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The young man that came was extremely professional and very nice. My rating is based on the fact that there were a number of places that did not get clean because he said his tool would not go there—specifically on edges or near cabinets but also in a few case more in the open. The areas that did get clean make the ones that did not be very noticeable. I used Stanley Steamer previously and it seemed that their tools did not have those limits.

Report a concern   May 5, 2023 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

Great service!

Report a concern   May 5, 2023 — Rated 10 out of 10 by M.L. Zerorez Los Angeles
What do you like about our products and services?

Easy to book and fast workers. Marcel was excellent

Report a concern   May 5, 2023 — Rated 10 out of 10 by Amy Schneider Zerorez Los Angeles
What do you like about our products and services?

Technician kept me apprised of his timing. When he arrived he confirmed the services and cost, and what he would be doing. He worked in a timely manner and did a great job.

Report a concern   May 5, 2023 — Rated 10 out of 10 by M.W. Zerorez Los Angeles
What do you like about our products and services?

Julio was very personable and did a great job. He is a great representative for the company.

Report a concern   May 5, 2023 — Rated 10 out of 10 by J.R. Zerorez Los Angeles
What do you like about our products and services?

Job done well
On time and polite / clean

Report a concern   May 5, 2023 — Rated 10 out of 10 by C.F. Zerorez Los Angeles
What do you like about our products and services?

Quality fast service great price

Report a concern   May 5, 2023 — Rated 10 out of 10 by John Allen Zerorez Los Angeles
What do you like about our products and services?

Your service providers are polite, professional, and punctual. Sal did a great job!

Report a concern   May 4, 2023 — Rated 10 out of 10 by D.T. Zerorez Los Angeles
What do you like about our products and services?

Matt has come several times at my request. He is friendly, knowledgeable, efficient and caring. It is easy to schedule, he comes on time and does an awesome job!

Report a concern   May 4, 2023 — Rated 9 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

Very professional service.

Report a concern   May 4, 2023 — Rated 10 out of 10 by D.H. Zerorez Los Angeles
What do you like about our products and services?

Quick response
Capable, professional and friendly
Get the job done right

Report a concern   May 4, 2023 — Rated 10 out of 10 by N.C. Zerorez Los Angeles
What do you like about our products and services?

First, I have been using Zerorez for years. Always an outstanding job. This recent cleaning was exceptionally outstanding. The technician, Rudy Rios, was able to remove two old stains (red wine and blood) from my carpets. I am beyond thrilled. Rudy was efficient, knowledgeable, honest, and very quick in cleaning my carpets. I give him 15 out of 10! My house looks terrific

Report a concern   May 4, 2023 — Rated 10 out of 10 by Patti Chalmers Zerorez Los Angeles
What do you like about our products and services?

I have used this service for several years and have always had a positive experience. Carpets and furniture usually look like new afterwards. Thank you! Patti Chalmers

Report a concern   May 4, 2023 — Rated 10 out of 10 by P.N. Zerorez Los Angeles
What do you like about our products and services?

Wonderful technicians!!! Cleaning process!

Report a concern   May 4, 2023 — Rated 10 out of 10 by P.T.B. Zerorez Los Angeles
What do you like about our products and services?

My service guy was very polite and did a great job!
But I think the couch cleaning was expensive

Report a concern   May 4, 2023 — Rated 9 out of 10 by H.S. Zerorez Los Angeles
What do you like about our products and services?

Everything very good.

Report a concern   May 3, 2023 — Rated 10 out of 10 by Carla Lewis Zerorez Los Angeles
What do you like about our products and services?

Great service, on time and carpets dry within 12 hours- no toxic smell!!

Report a concern   May 3, 2023 — Rated 9 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Great job

Report a concern   May 3, 2023 — Rated 10 out of 10 by C.K. Zerorez Los Angeles
What do you like about our products and services?

Great job done by clean and professional workers!

Report a concern   May 3, 2023 — Rated 10 out of 10 by Elizabeth Hall Zerorez Los Angeles
What do you like about our products and services?

Excellent customer service!! My carpet looks like new again. Thank you

Report a concern   May 3, 2023 — Rated 10 out of 10 by Jeanine Keehn Zerorez Los Angeles
What do you like about our products and services?

I have used Zerorez for over14 years and I’ve been very happy with their service and product. They are able to clean and sanitize your granite counters and tile areas. If you have carpeting in your home, they do a wonderful job making it look new again. Definitely use there service to do any of the cleaning in your home.

Report a concern   May 3, 2023 — Rated 10 out of 10 by Chris Hendrickson Zerorez Los Angeles
What do you like about our products and services?

Francisco did a great job cleaning the carpets in my condo. Looks like new! Highly recommend him 👍👍.

Report a concern   May 3, 2023 — Rated 10 out of 10 by K.V. Zerorez Los Angeles
What do you like about our products and services?

Our technician Matt was outstanding. I ask if he could spot clean some upholstered chairs. He said that his upholstery tool was broken, but would let me know when he was back in the area and he would do it then. An hour after he left he called and said he would be in the area the next week and we made the appt. He is really a great cleaner and excellent with customer service. Will ask for him again.

Report a concern   May 3, 2023 — Rated 10 out of 10 by G.D. Zerorez Los Angeles
What do you like about our products and services?

Did a great job on my boat

Report a concern   May 3, 2023 — Rated 10 out of 10 by K.P. Zerorez Los Angeles
What do you like about our products and services?

Rudi was very nice and helpful. I really appreciate all that was done and the job really came out great. I will continue to use your company and tell everyone what a good job you did.

Report a concern   May 2, 2023 — Rated 10 out of 10 by G.P. Zerorez Los Angeles
What do you like about our products and services?

Julio was great! He was professional and customer-oriented in his service. I would definitely call back Zerorez and Julio especially.

Report a concern   May 2, 2023 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

The service man you assigned was the best ever and did a fabulous job.

Report a concern   May 1, 2023 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Your technician did a thorough job and was very nice. I thought your pricing was fair.


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