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based on 34865 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional. They go above and beyond our expectations.
Maurice was on time, communicative and listened to my questions and provided answers. Professional.
Livingston Incredible - Happy, Happy, Happy.
Great work and communication.
The Best
Mary & Keith Hillen
Sal was fabulous, on time, beautiful job, the carpet looks brand new, and was friendly and professional. Di
Best cleaning no residue left behind!
I like the fact that I am getting my rugs cleaned without using harsh chemicals and I really like how my rugs look after.
Jordan was very thorough, explained how the cleaning process works and did a great job.
Service technician was great (Jeff). He arrived within the time frame set up and finished timely.
Jonathan was great.
The Integrity of the product, the professional customer care and service and the protection the carpet cleaning process offers if the carpet manufacturers warranty.
Jonathan was very professional, explained the process, cleaned the carpet & did not leave liquid on the hardwood floors.
I think my house is too dirty for your cleansing methods. The bathroom tile floor looks cleaner but my hardwood floors need to be sanded. I thought that the bathroom tile cleaning included the shower tile but I was incorrect. Thanks!
On time, very professional, carpets dry quickly
Quality of cleaning result. No films left over as a residue. Friendly staff who are professional and have knowledge.
No harmful ingredients. The carpet was nice and soft afterwards.
The young man who performed the cleaning was very professional. He communicated each step and did a great job.
Never have our carpets have come out so clean ! Marcel does a fantastic job ! From the time Marcel started he removed so much build up soap scum.due from other cleaning companies. Also.so nice no scuff marks left on our base boards from misused machines! We love zerorez! And the warm friendly service it provides!
Jeff did a fabulous job, the carpet looked amazing when he was finished. Spots that we thought would never come out came out.
Prompt, friendly , professional technicians who do a thorough job that leaves the carpet clean and fresh. Have been using zero Rez for years at home and office.
Technician Francisco did a great job. On time, polite, professional.
Company takes care to protect walls, etc.
Very good
Chris did a really great job
alkaline water. Noise in truck and not in the house. Great job. Very thorough. Great guy doing the work. Looks new.
Zerorez was professional from the start when I made the first contact to book an appointment and gave me options for dates and times.
The texts were sent by e-mail and phone to confirm my appointment and let me know they were coming.
The service and professionalism from Service Tech Jordan were awesome. She was on time and brought in floor mats and rugs for tile and corner guards to protect the walls. The whole cleaning process took under two hours and the finished product is amazing
Thank you Zerorez
SStockman
Great service….the technician was awesome
I love how clean my carpets get and stay after a Zerorez cleaning. I refuse to use any other company. These guys are by far the best!
Great job every time. Much better results than any other company I've used.
I fell like the lower stairs could have used a few more passes.
I booked this appt. Weeks ago and specifically requested the 10-12 slot so our carpets would be dry by the evening and we could move all our furniture back before we went to bed. We received a call before noon that the tech who was supposed to clean our carpet called in sick and they had to assign a new tech and push our time slot until 2-4. The tech did not come until 3:15. Johnathan our tech was very good but unfortunately it still blew up our entire day and we were not able to put the house back together until the next day. Why did it take your team several hours to call us?