Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34666 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 7, 2023 — Rated 10 out of 10 by G.H. Zerorez Los Angeles
What do you like about our products and services?

I've been using zerorez for years. Always completely satisfied!

Report a concern   April 7, 2023 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

Your service people are amazing. They are cheerful and do a spectacular job every time. Your service is a little more expensive than others, but the stains NEVER come back like they do with other companies. I won’t have any other company clean my carpets.

Report a concern   April 6, 2023 — Rated 10 out of 10 by I.J. Zerorez Los Angeles
What do you like about our products and services?

Carpets come out very clean.

Report a concern   April 6, 2023 — Rated 10 out of 10 by Kari Ruvalcaba Zerorez Los Angeles
What do you like about our products and services?

He was very professional, friendly and knowledgeable. My house looks amazing and I will definitely request he come back in the future

Report a concern   April 6, 2023 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

Very good job!!

Report a concern   April 5, 2023 — Rated 10 out of 10 by Andy Wolfe Zerorez Los Angeles
What do you like about our products and services?

Worked out great!

Report a concern   April 5, 2023 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

Chris was very helpful and accommodating. He missed a corner that was covered by a bath rug and made time the next day to drop by and clean the missed spot.

Report a concern   April 5, 2023 — Rated 10 out of 10 by Christina Lund Zerorez Los Angeles
What do you like about our products and services?

Zerorez is flat out the best carpet cleaner I have ever used. I’ve tried others but nothing compares.

The customer service is excellent, their equipment is always clean and maintained, and Jorge is the BEST and most professional tech.

I highly recommend Zerorez and specifically Jorge.

Report a concern   April 5, 2023 — Rated 10 out of 10 by Terry Kuzma-Gottron Zerorez Los Angeles
What do you like about our products and services?

Excellent service that is safe got me, family, pets and environment.

Report a concern   April 5, 2023 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Just like the ads - no residue!

Report a concern   April 4, 2023 — Rated 8 out of 10 by B.C. Zerorez Los Angeles
What could we do to improve?

We needed a call back to extract leftover sealer which caused a film residue on the floor.

Report a concern   April 4, 2023 — Rated 10 out of 10 by Melinda Garrett Zerorez Los Angeles
What do you like about our products and services?

We have used your services on several occasions, and you have always delivered excellent work. The Rep was very nice and professional. Thank you for always coming through with timely appointments.

Report a concern   April 3, 2023 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

On time. Professional. Answers all questions. Dry time was as stated.

Report a concern   April 3, 2023 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

Zerorez is amazing. Reasonable rates excellent service. I would recommend them to anyone. Thank you for Julio who was friendly and thorough in his work. Name removed

Report a concern   April 2, 2023 — Rated 5 out of 10 by S.K. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Employee was extremely polite and pleasant. However, the blankets used to protect our floors were falling apart and dirty and so left debris when removed so we had to vacuum and clean up after he left. Also, I should’ve asked him to use new booties before entering home because of our white carpet because poor guy had to go in and out frequently to access his van but tracked debris back into house which I’m sure her never intended because he was such a professional employee.

Report a concern   April 2, 2023 — Rated 10 out of 10 by P.A. Zerorez Los Angeles
What do you like about our products and services?

Carpets dry within a few hours - clean smell.

Report a concern   April 2, 2023 — Rated 10 out of 10 by U.S. Zerorez Los Angeles
What do you like about our products and services?

Jeremy was very good and professional

Report a concern   April 2, 2023 — Rated 10 out of 10 by Kathy Smedley Zerorez Los Angeles
What do you like about our products and services?

Jonathan May did a wonderful job in trying to get out a doggie stain and some blood on white carpet. After 3 tries, SUCCESS! Thanks, Jonathan, for your hard work!

Don and Kathie Smedley

Report a concern   April 2, 2023 — Rated 10 out of 10 by Rosie Maldonado Zerorez Los Angeles
What do you like about our products and services?

Carpet cleaning and the technician on time

Report a concern   April 2, 2023 — Rated 10 out of 10 by L.O. Zerorez Los Angeles
What do you like about our products and services?

Great service. Excellent results.

Report a concern   April 1, 2023 — Rated 10 out of 10 by H.G. Zerorez Los Angeles
What do you like about our products and services?

Zero residue

Report a concern   April 1, 2023 — Rated 8 out of 10 by M.D. Zerorez Los Angeles
What could we do to improve?

Lower price

Report a concern   April 1, 2023 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

Serviceman called with an ETA and showed up on time! He was neat, polite and worked very hard. He explained everything to me with ease and knowledge. Thank you.

Report a concern   April 1, 2023 — Rated 10 out of 10 by Trisha Pitsch Zerorez Los Angeles
What do you like about our products and services?

Pet solutions, my house looks so sparkling clean

Report a concern   April 1, 2023 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Great!

Report a concern   April 1, 2023 — Rated 10 out of 10 by CathyAnn Coleman Zerorez Los Angeles
What do you like about our products and services?

My carpet is always fresh and clean. Zerorez is reliable and the staff always friendly and helpful.Thank You Cathyann Coleman

Report a concern   April 1, 2023 — Rated 0 out of 10 by B.E. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The chairs that I paid to have cleaned do not look like they have been cleaned at all. They need to be recleaned and properly treated for dirt.

Report a concern   March 31, 2023 — Rated 10 out of 10 by David Cervantes Zerorez Los Angeles
What do you like about our products and services?

Rudy did an amazing job. Our tile and grout looks fantastic. Thank you and I highly recommend

Report a concern   March 31, 2023 — Rated 10 out of 10 by P.H. Zerorez Los Angeles
What do you like about our products and services?

Great service and courteous people

Report a concern   March 31, 2023 — Rated 10 out of 10 by S.K. Zerorez Los Angeles
What do you like about our products and services?

I keep repeating the same things. I ask for yuor help every other month.

All is terrific. We just have bleed thru from prior deep stains.

So it goes.


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