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based on 34666 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Despite the weather he was on time and did an excellent job. He was courteous, efficient and friendly. He worked hard and made sure stains were cleaned. He is an outstanding representative of your company.
Free of harsh chemicals. Great service! I wouldn’t use any other carpet cleaning service.
Very professional
On time. Courteous. Knowledge. Job done well.
Well the carpet was clean no more spots. Very happy,
Check out my review posted on Google via the link you texted me.
Lightly soiled carpets, once dry, look absolutely no different after being charged $312 despite having a coupon for $159 for 3 rooms, which was revealed at the time of booking. Instead of the price dropping, they just added a bunch of extra fees to keep the bill at the $312 initially quoted BEFORE the coupon was deducted!
I posted before and after pictures of where 2 desk chair pads kept the carpet completely clean (since newly installed) and showing the lightly soiled perimeter around the 2 desk chair pads. The before and after pics are EXACTLY the same! Like they never bothered to remove any of the dirt.
What a waste of money, time and effort for us to move all the furniture out of the rooms for easy access!
The technician, Joshua, was nice, professional and prompt. But no carpet soul seemed to leave our house in YOUR provided water…which you charged US to haul away. What a scam.
Technician called to tell us he was on the way and arrived on time for the scheduled apointment.
Our chairs are covered with Ultra - Suede. He verfied that alkaline water would not harm them before beginning the cleaning process. He finished by brushing them with a horse hair brush leaving a beautifully groomed finish.
Our 18 year old chairs look like new again.
Our carpets were cleaned very well.
Very professional and thorough cleaners.
i like how the carpet is cleaned
The cleaning products don’t smell super harshly chemical. The urine smell in my carpet is gone after the product dried.
The service I received from Julio was excellent.
I will definitely book again.
Efficient, friendly, on time technician with great results!
The service providers always go above and beyond to make sure they leave the carpet, rugs furniture - whatever you are having cleaned - in excellent condition. And they always explain if there happens to be a spot or stain that cannot be completely removed. Punctual, polite, knowledgeable and friendly.
I always receive great service from zerorez. My house feels clean after each service. Excellent and professional service. Thank you Matt from Zerorez.
On time, courteous and did a great job on the carpets
We were able to schedule an appointment right away. The tech was friendly and went the extra mile to explain our options and get out tough stains. As promised, no soap, chemicals, or residue left behind.
The process working with ZeroRez was easy and Eddie, the gentleman who did our carpet cleaning was cordial and did a good job!
Matt was our Zerorez person on 2 projects almost back to back. Matt was very professional, very thorough and did a fantastic job of Arpet, upholstery and tile cleaning.
Overall everything went really well. The technician, Eddie, was friendly and personable. He arrived on time, was efficient and explained everything well.
My only issue was that it took two days for the carpet to fully dry.
Quick and clean
No chemicals. We have pets in the office, this is important.
I am very happy with the service your company provided, and especially appreciate your efforts to successfully remedy an issue that came up due to weather, and wasn't even the technician's fault. Excellent customer service and assistance, thank you!
I was impressed by the friendly and professionalism of the technician.
Do a great job and are very friendly
We were very satisfied with the quality of work that was done on our carpet.
Jonathan, your technician, arrived on time, was very friendly and efficient.
Chemical free clean caroet
I was able to get the time I needed to get the carpets done and Matt was great. He did a great job and got the job done quickly.
Customer Service was great. They did an awesome job. I will only use this company for my cleaning needs moving forward.
The technician was very good. And the job was perfect.
Excellent service.