Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35007 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 27, 2023 — Rated 10 out of 10 by Janice Pugliese Zerorez Los Angeles
What do you like about our products and services?

Our Technician, Jeff arrived on time and was extremely efficient and friendly. Our carpet turned out great! This is not our first time using Zerorez….they are my go-to for carpet cleaning.

Report a concern   May 26, 2023 — Rated 10 out of 10 by Kelly McMichael Zerorez Los Angeles
What do you like about our products and services?

It works. You were able to remove grease stains that were tracked onto new carpet that had just been installed a week prior.

Report a concern   May 26, 2023 — Rated 2 out of 10 by B.I. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The tile was not cleaned properly. Have tile recleaned

Report a concern   May 26, 2023 — Rated 10 out of 10 by T.M. Zerorez Los Angeles
What do you like about our products and services?

Javier was very professional, thorough and polite.

Report a concern   May 26, 2023 — Rated 10 out of 10 by P.M. Zerorez Los Angeles
What do you like about our products and services?

Clean and safe

Report a concern   May 26, 2023 — Rated 10 out of 10 by L.R.S. Zerorez Los Angeles
What do you like about our products and services?

Already responded.
.all good

Report a concern   May 26, 2023 — Rated 10 out of 10 by A.E. Zerorez Los Angeles
What do you like about our products and services?

I have used zero rez for years. Their method really leaves the carpet clean, fresh, but not dried out.
Their employees are prompt, polite, helpful and eager to please.

Report a concern   May 25, 2023 — Rated 10 out of 10 by S.W. Zerorez Los Angeles
What do you like about our products and services?

Zerorez technician was polite, efficient, and got our upholstery and rug very clean!

Report a concern   May 25, 2023 — Rated 10 out of 10 by Brandt Davis Zerorez Los Angeles
What do you like about our products and services?

Francisco was very positive and worked hard and did a great job - we would have him back next time around....................

Report a concern   May 25, 2023 — Rated 10 out of 10 by Deborah Howard Zerorez Los Angeles
What do you like about our products and services?

Quick response. Polite worker

Report a concern   May 25, 2023 — Rated 10 out of 10 by Joan Speaker Zerorez Los Angeles
What do you like about our products and services?

I like the fact that the solution dries fast and smells great!
I always ask for Sal as He does a terrific job. He is very nice and careful with all the furniture.
I will definitely use This company again for my next cleaning and also Sal.
Thank you for such a great service!

Report a concern   May 25, 2023 — Rated 10 out of 10 by Christopher Kempf Zerorez Los Angeles
What do you like about our products and services?

Your prices are competitive but most importantly is the process is so superior to traditional soap cleaning and it lasts longer.

Report a concern   May 25, 2023 — Rated 10 out of 10 by K.H. Zerorez Los Angeles
What do you like about our products and services?

Did a wonderful job - carpet looks great and it is over 20 yrs old! Very respectful of my property and very nice. I highly recommend Zerorez!

Report a concern   May 24, 2023 — Rated 10 out of 10 by Marina Sanchez Zerorez Los Angeles
What do you like about our products and services?

Marcel is the BEST!

Report a concern   May 24, 2023 — Rated 10 out of 10 by M.M.C. Zerorez Los Angeles
What do you like about our products and services?

Good workmanship, pleasant personality, did a great job. Sol was workers name.

Report a concern   May 24, 2023 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Excellent service

Report a concern   May 24, 2023 — Rated 10 out of 10 by S.L. Zerorez Los Angeles
What do you like about our products and services?

The technician arrived at the early part of the 2-hour window which is great, so I don't have to wait too long. He was able to remove the vomit stain on the area rug within a short period of time. The process was clean and efficient. He also explained what they can do to maintain area rugs at their facilities. I would recommend Zerorex.

Report a concern   May 24, 2023 — Rated 10 out of 10 by A.C. Zerorez Los Angeles
What do you like about our products and services?

Very kind and ensured I was happy with service

Report a concern   May 23, 2023 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

Tech very courteous, friendly, does a great job. I have been using Zerorez for past 12 years.

Report a concern   May 23, 2023 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

Purely clean!

Report a concern   May 23, 2023 — Rated 10 out of 10 by I.L. Zerorez Los Angeles
What do you like about our products and services?

It dried in one day. The cleaning guy was helpful and courteous. It looked really clean.

Report a concern   May 23, 2023 — Rated 8 out of 10 by L.C. Zerorez Los Angeles
What could we do to improve?

there was a spot that needed special attention, but I forgot to mention it to the technician. But, he should have noticed it.

Report a concern   May 22, 2023 — Rated 5 out of 10 by D.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I booked this appt. Weeks ago and specifically requested the 10-12 slot so our carpets would be dry by the evening and we could move all our furniture back before we went to bed. We received a call before noon that the tech who was supposed to clean our carpet called in sick and they had to assign a new tech and push our time slot until 2-4. The tech did not come until 3:15. Johnathan our tech was very good but unfortunately it still blew up our entire day and we were not able to put the house back together until the next day. Why did it take your team several hours to call us?

Report a concern   May 22, 2023 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

Very professional. They go above and beyond our expectations.

Report a concern   May 22, 2023 — Rated 10 out of 10 by T.R. Zerorez Los Angeles
What do you like about our products and services?

Maurice was on time, communicative and listened to my questions and provided answers. Professional.

Report a concern   May 22, 2023 — Rated 10 out of 10 by Mary Hillen Zerorez Los Angeles
What do you like about our products and services?

Livingston Incredible - Happy, Happy, Happy.

Great work and communication.

The Best

Mary & Keith Hillen

Report a concern   May 22, 2023 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

Sal was fabulous, on time, beautiful job, the carpet looks brand new, and was friendly and professional. Di

Report a concern   May 22, 2023 — Rated 10 out of 10 by T.J. Zerorez Los Angeles
What do you like about our products and services?

Best cleaning no residue left behind!

Report a concern   May 21, 2023 — Rated 10 out of 10 by Fran Fetters Zerorez Los Angeles
What do you like about our products and services?

I like the fact that I am getting my rugs cleaned without using harsh chemicals and I really like how my rugs look after.

Report a concern   May 21, 2023 — Rated 10 out of 10 by R.P. Zerorez Los Angeles
What do you like about our products and services?

Jordan was very thorough, explained how the cleaning process works and did a great job.


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