Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34865 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 11, 2023 — Rated 10 out of 10 by M.J. Zerorez Los Angeles
What do you like about our products and services?

Professional, friendly, quick and neat.

Report a concern   April 11, 2023 — Rated 10 out of 10 by N.T. Zerorez Los Angeles
What do you like about our products and services?

My technician arrived on time. The carpets looked new again and my tile was much cleaner than I could get it. Very impressed.

Report a concern   April 11, 2023 — Rated 10 out of 10 by L.W. Zerorez Los Angeles
What do you like about our products and services?

Very fast and good service.

Report a concern   April 11, 2023 — Rated 10 out of 10 by S.N. Zerorez Los Angeles
What do you like about our products and services?

Good people

Report a concern   April 10, 2023 — Rated 10 out of 10 by Belen Lee Zerorez Los Angeles
What do you like about our products and services?

Great service. My carpets come out clean! And I have dogs!

Report a concern   April 10, 2023 — Rated 10 out of 10 by Anne Glass Zerorez Los Angeles
What do you like about our products and services?

Great technician....helpful, had integrity, went the extra mile. Was also easy to schedule because they contact you periodically via text.

Report a concern   April 10, 2023 — Rated 8 out of 10 by L.B. Zerorez Los Angeles
What could we do to improve?

the presentation - the truck that arrived to clean the carpets had a huge dent in a window.

Report a concern   April 9, 2023 — Rated 10 out of 10 by A.B. Zerorez Los Angeles
What do you like about our products and services?

Chris did such an awesome job today! He was on time and did a thorough job of cleaning the carpet in the entire house. I would recommend Zerorez over any other carpet cleaner out there!

Report a concern   April 9, 2023 — Rated 9 out of 10 by Richard Gilchrist Zerorez Los Angeles
What do you like about our products and services?

Very quick an efficient service. Technician was capable and pleasant. I will use the, in the future.

Report a concern   April 9, 2023 — Rated 10 out of 10 by K.W. Zerorez Los Angeles
What do you like about our products and services?

Francisco was on time and did a good job in cleaning my carpet.
Yes. i would recommend Zerorez to my friend and family for carpet cleaning.

Report a concern   April 8, 2023 — Rated 7 out of 10 by D.B. Zerorez Los Angeles
What could we do to improve?

Spots still on my floor and I’m not speaking of the big ones near the couch.

Report a concern   April 8, 2023 — Rated 10 out of 10 by Mike Radke Zerorez Los Angeles
What do you like about our products and services?

As always, on time and excellent service. Carpets look great!

Report a concern   April 8, 2023 — Rated 10 out of 10 by Christy Arevalo Zerorez Los Angeles
What do you like about our products and services?

I like that the carpet doesn’t soul as quickly as when I use other cleaners. I always ask for Marcel also. He does a great job and is a real asset to your company.

Report a concern   April 8, 2023 — Rated 10 out of 10 by Barbara Snider Zerorez Los Angeles
What do you like about our products and services?

Our technician was a delightful young man. He was fast and did a great job. My carpet looks great!

Report a concern   April 8, 2023 — Rated 10 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

Thank you thank you thank you!!!
If I could give Jorge Martinez 20 out of 10, I would. He called asking if he could earlier than my scheduled appointment. I was very grateful for the new time slot. He was courteous, professional and explained the carpet cleaning process. All of the stains came out making our carpet look brand new.

Name removed
Palm Desert, CA

Report a concern   April 8, 2023 — Rated 10 out of 10 by Rick Sauer Zerorez Los Angeles
What do you like about our products and services?

Tech arrived on time, did wonderful work and price was fair. Carpets came out nice!!

Report a concern   April 7, 2023 — Rated 10 out of 10 by Betsy Dix Zerorez Los Angeles
What do you like about our products and services?

No detergent

Report a concern   April 7, 2023 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

Chris was very efficient, polite and did an excellent job of cleaning our carpet.

Report a concern   April 7, 2023 — Rated 5 out of 10 by S.R. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Technician was very polite but, did not do the best job on my furniture. In the past, technicians have used cleaners and have taken the time to work on highly used areas of the furniture. I watched this particular technician spray a quick spray and spend minimal time on areas that I pointed out may need some extra TLC.
The supervisor stopped by and was rude to both myself and the technician providing the service.
I have used your company multiple times and have never been disappointed however, this time I was it satisfied at all and expressed this at the time of service- I received a “I did my best” as a response.

Report a concern   April 7, 2023 — Rated 10 out of 10 by G.H. Zerorez Los Angeles
What do you like about our products and services?

I've been using zerorez for years. Always completely satisfied!

Report a concern   April 7, 2023 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

Your service people are amazing. They are cheerful and do a spectacular job every time. Your service is a little more expensive than others, but the stains NEVER come back like they do with other companies. I won’t have any other company clean my carpets.

Report a concern   April 6, 2023 — Rated 10 out of 10 by I.J. Zerorez Los Angeles
What do you like about our products and services?

Carpets come out very clean.

Report a concern   April 6, 2023 — Rated 10 out of 10 by Kari Ruvalcaba Zerorez Los Angeles
What do you like about our products and services?

He was very professional, friendly and knowledgeable. My house looks amazing and I will definitely request he come back in the future

Report a concern   April 6, 2023 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

Very good job!!

Report a concern   April 5, 2023 — Rated 10 out of 10 by Andy Wolfe Zerorez Los Angeles
What do you like about our products and services?

Worked out great!

Report a concern   April 5, 2023 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

Chris was very helpful and accommodating. He missed a corner that was covered by a bath rug and made time the next day to drop by and clean the missed spot.

Report a concern   April 5, 2023 — Rated 10 out of 10 by Christina Lund Zerorez Los Angeles
What do you like about our products and services?

Zerorez is flat out the best carpet cleaner I have ever used. I’ve tried others but nothing compares.

The customer service is excellent, their equipment is always clean and maintained, and Jorge is the BEST and most professional tech.

I highly recommend Zerorez and specifically Jorge.

Report a concern   April 5, 2023 — Rated 10 out of 10 by Terry Kuzma-Gottron Zerorez Los Angeles
What do you like about our products and services?

Excellent service that is safe got me, family, pets and environment.

Report a concern   April 5, 2023 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Just like the ads - no residue!

Report a concern   April 4, 2023 — Rated 8 out of 10 by B.C. Zerorez Los Angeles
What could we do to improve?

We needed a call back to extract leftover sealer which caused a film residue on the floor.


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