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based on 34865 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time. Professional. Answers all questions. Dry time was as stated.
Zerorez is amazing. Reasonable rates excellent service. I would recommend them to anyone. Thank you for Julio who was friendly and thorough in his work. Name removed
Employee was extremely polite and pleasant. However, the blankets used to protect our floors were falling apart and dirty and so left debris when removed so we had to vacuum and clean up after he left. Also, I should’ve asked him to use new booties before entering home because of our white carpet because poor guy had to go in and out frequently to access his van but tracked debris back into house which I’m sure her never intended because he was such a professional employee.
Carpets dry within a few hours - clean smell.
Jeremy was very good and professional
Jonathan May did a wonderful job in trying to get out a doggie stain and some blood on white carpet. After 3 tries, SUCCESS! Thanks, Jonathan, for your hard work!
Don and Kathie Smedley
Carpet cleaning and the technician on time
Great service. Excellent results.
Zero residue
Serviceman called with an ETA and showed up on time! He was neat, polite and worked very hard. He explained everything to me with ease and knowledge. Thank you.
Pet solutions, my house looks so sparkling clean
Great!
My carpet is always fresh and clean. Zerorez is reliable and the staff always friendly and helpful.Thank You Cathyann Coleman
The chairs that I paid to have cleaned do not look like they have been cleaned at all. They need to be recleaned and properly treated for dirt.
Rudy did an amazing job. Our tile and grout looks fantastic. Thank you and I highly recommend
Great service and courteous people
I keep repeating the same things. I ask for yuor help every other month.
All is terrific. We just have bleed thru from prior deep stains.
So it goes.
A technicians name was Jeff and he was great! It was on time, diligent and professional!
Francisco did a great job. Carpets look great!
Excellent staff of professionals, they carpets look amazing. They are always on time, offer cleaning products and suggestions. I would not use anyone else.
Technician was obviously in a hurry, did not work to get spots out. Completed master bedroom, two bedrooms, hallway and stairs in less than an hour after his set up was complete. We expected to pay more for a premium service and zerorez did not meet our expectations this time. Would like it redone by a different technician to come out or a full refund.
T
Easy to get an appointment and the technician did a fantastic job of cleaning the rugs and furniture.
Francisco was polite and knowledgeable. He called before he came and was on time. He did a fantastic job on my carpet and chairs!
Service technicians are polite and skilled. Zerorez has serviced our home for many years.
Sal and Maurice showed up on time. Our carpet is old but they done a great job of having it cleaned. They took care of protecting the corners of the home from where the hose are wrapped.
I am very happy with them and with the end result. I would highly recommend Zerorez.
Made my carpeting like new, got out spots I had really worked hard on
and still couldn't get out...the spots are now gone! Technician was knowledgeable and worked as hard as anyone I've ever seen.
I had a similar expereience when Zerorez was here before....that's why I went with them again.
Service man was on time, and the carpet looks great! Very polite and friendly.
We have used your services on several occasions, and you have always delivered excellent work. The Rep was very nice and professional. Thank you for always coming through with timely appointments.