What our clients think of us!

Showed up on time. Had many carpet stains. Did a great job removing them.

I love that our carpet comes out so so clean and fresh!!!!!

The 2 service techs that came out were very nice and both liked working for the company. First tech said pretty much all stains except cat urine would come out. We have no cats so I thought perfect. I only had about 5 spots so expected it all to look fantastic. I think make up like a bronzer/blush (from a guest) did not come up. Lightened a little but still very visible. Everything else looked good. I was hoping the rugs would look a little fluffy and fresh but maybe it’s the type of carpet I have. They had not been cleaned before so no residue was in the carpets to extract. The rooms were all guest rooms and don’t get used but a couple of times a year, so carpet was in good condition except for those 5 spots. They sent out someone right away to correct my disappointment and he did try but I guess bronzer gets put in the same class as cat urine. I am probably not the typical customer who gets their carpets cleaned. These rooms get no traffic and I keep the doors shut when it’s just the two of us in the house. I’d be curious to hear how others feel. Would I get them again? To refresh them, maybe yes because I don’t want soap deposited in them. Wish I could have been more helpful.

Prompt efficient very clean result

Christopher Sandoval did an excellent job cleaning my steps that I thought
would never look new again due to some stains. Wow, was I ever pleased
with the results. Christopher was so nice and I would like you to thank him
again for me.

Julio was very prompt, polite, and did a great job. I will ask for him again.

I like that no chemicals are used. I like the results and the technician is very knowledgeable. I have used Ereorez many time and I have always been happy.

Excellent all around - on time, professional, great results! Highly recommend.

Natural cleaning

Jorge, our technician, took great care in protecting our home. He put out bumpers and mats to keep the other floors dry. He did an excellent job of getting our carpets clean. He’s friendly and efficient.
Last time we had our carpets cleaned there was so much moisture left in the carpet they bubbled up and within a few days the dirt was coming back to the surface. I would definitely use Zerorez again.

Very courteous personnel who leave my carpet looking beautiful and as a bonus it's friendly to the environment!

No chemicals, no smell, & no residue.

We have used Zerorez for many years and the results on our carpets are always perfect. The service is easy to book and the Zerorez emplpoyees are alwaays on time and friendly. Our most recent experience was with Josh. Josh did a great job explaining the process, gave us a tip about rotating our area rug and was very careful setting up in our home. Josh is an outstanding "brand ambassador" for your company.

Fast and effective

Reliable service

Very happy with the job they did I would highly recommend.

Courteous service and carpets can be used quickly after cleaning.

Prompt & professional

Fantastic service by a considerate and skilled technician.
Highly recommend!

Great service

Fast, efficient and my carpets are throughly cleaned!

Mark was great

The technician was wonderful, informative and thorough

Better job cleaning grout

The fact that Zerorez came back a second time on their dime to make everything right.

The carpet cleaning is amazing and your technicians are knowledgeable and competent. We had Jen this time and I’m going to request him next time as well.
Keep up the good work.
Your front staff needs some training as whoever took the order got everything wrong! As you know, that’s not good.

Professional staff

Hi I already did this survey yesterday and gave you wonderful recommendations

The back bedroom still smells like dog urine and the stains are coming back and it's only been 2 days

I have used ZeroRes with wonderful results in the past. This time, spots were not treated, and the technician rushed through the job. I will be looking for a new carpet cleaner.