Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34667 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 10, 2023 — Rated 4 out of 10 by D.H. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The Price went WAY UP and the carpets weren't as clean as they have been in the past

Report a concern   January 10, 2023 — Rated 9 out of 10 by Doug Heckle Zerorez Los Angeles
What do you like about our products and services?

service was good!! i have used your service several times! Drop the credit card fee of five dollars because that’s just negative marketing and I don’t know any business that does it and I deal with a lot of vendors as a property manager!

Report a concern   January 10, 2023 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Jordon showed up on time and she got right to work. Very friendly. In and out quietly and promptly. Professional work

Report a concern   January 9, 2023 — Rated 10 out of 10 by A.H.D. Zerorez Los Angeles
What do you like about our products and services?

Knowledge of fabric and materials. Products used, on time completed the job with excellence and he did what he said.

Report a concern   January 9, 2023 — Rated 10 out of 10 by R.K. Zerorez Los Angeles
What do you like about our products and services?

very polite. very efficient.

Report a concern   January 8, 2023 — Rated 10 out of 10 by Rhona Greenstein Zerorez Los Angeles
What do you like about our products and services?

Everything! We love that you use environmentally responsible products. And your technicians and office staff are professional, knowledgeable, efficient and kind - Rudy was here for the second time. Been customers for about 8 years now and will not use anyone else.

Report a concern   January 8, 2023 — Rated 10 out of 10 by Mike Butler Zerorez Los Angeles
What do you like about our products and services?

Always on time, always pleasant to work with and always very professional!

Report a concern   January 8, 2023 — Rated 9 out of 10 by S.F. Zerorez Los Angeles
What do you like about our products and services?

Easy to schedule. Technician arrived on time. Easy to get in touch with

Report a concern   January 7, 2023 — Rated 9 out of 10 by Larry Gable Zerorez Los Angeles
What do you like about our products and services?

Prompt and friendly service

Report a concern   January 7, 2023 — Rated 10 out of 10 by K.P. Zerorez Los Angeles
What do you like about our products and services?

On time and great job!

Report a concern   January 7, 2023 — Rated 10 out of 10 by S.G. Zerorez Los Angeles
What do you like about our products and services?

You have excellent service people!

Report a concern   January 7, 2023 — Rated 10 out of 10 by N.W.R. Zerorez Los Angeles
What do you like about our products and services?

Above and beyond kind of service.

Report a concern   January 7, 2023 — Rated 10 out of 10 by Stephanie Geiger Zerorez Los Angeles
What do you like about our products and services?

The Service Technicians that came to my house did a thorough job. My whiter couches were as clean as teh day I purchased them. No chemical smell. Just fresh and clean. the techs were mindful of my furniture putting protective barriers against the legs. They wore booties and covered everything to protect it. They were very polite and informative.I would fully recommend them.

Report a concern   January 6, 2023 — Rated 10 out of 10 by Dwain Wall Zerorez Los Angeles
What do you like about our products and services?

Josh and the other tech were professional, courteous, took time to explain the process

Set up their tools and I could not be more satisfied

Thank you Josh

Report a concern   January 6, 2023 — Rated 10 out of 10 by D.F. Zerorez Los Angeles
What do you like about our products and services?

They did a thorough job and removed ink stains.

Report a concern   January 6, 2023 — Rated 10 out of 10 by Kent Boom Zerorez Los Angeles
What do you like about our products and services?

Your little booties are too cheap!!! one use and they are done!!~!!

Report a concern   January 6, 2023 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

I've been using Zerorez for the last eight years. The results have been consistently good for each visit, especially the last visit where the technician was able to remove stains that I thought were impossible to remove.

Report a concern   January 6, 2023 — Rated 5 out of 10 by R.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Surprised some of the stains didn’t come out
Felt the price was very high for the job performed

Report a concern   January 5, 2023 — Rated 10 out of 10 by Jonathan Greer Zerorez Los Angeles
What do you like about our products and services?

Professional staff and excellent tile cleaning results.

Report a concern   January 4, 2023 — Rated 9 out of 10 by John Kannapell Zerorez Los Angeles
What do you like about our products and services?

arrived on time, worked fast, did a good job!

Report a concern   January 4, 2023 — Rated 10 out of 10 by Pam & Tom Uribe Zerorez Los Angeles
What do you like about our products and services?

The process that you use cleans my carpet and upholstery better than other companies and my carpet stays cleaner longer without chemicals

Report a concern   January 4, 2023 — Rated 10 out of 10 by A.D. Zerorez Los Angeles
What do you like about our products and services?

Service Reps did a great job cleaning and were very friendly

Report a concern   January 4, 2023 — Rated 10 out of 10 by Dawn Radison Zerorez Los Angeles
What do you like about our products and services?

easy scheduling
on time
excellent and conscientious service
couched dries in a couple hours not over soaked with water

Report a concern   January 3, 2023 — Rated 5 out of 10 by T.R.O. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Would no clean my carpet

Report a concern   January 3, 2023 — Rated 0 out of 10 by L.K. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Job wasn’t completed and my landlord charged me extra out of my deposit for carpet cleaning. No follow up from a manager or anyone higher up about my complaint.

Report a concern   January 2, 2023 — Rated 10 out of 10 by L.K. Zerorez Los Angeles
What do you like about our products and services?

Sal was very friendly. He went above and beyond what I requested. He cleaned a small hallway in addition to the living and dining room carpets. He assisted in moving some of the furniture as well.

Report a concern   January 2, 2023 — Rated 4 out of 10 by H.D. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I had been satisfied with your service at prior times - this time I am very disappointed with the cleaning results. Will I call you again, a question...

Report a concern   January 2, 2023 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Technician arrived on time and was polite, professional and very thorough in cleaning the carpet,

Report a concern   January 2, 2023 — Rated 9 out of 10 by F.S. Zerorez Los Angeles
What do you like about our products and services?

Showed up on time and were good at explaining the service.

Report a concern   January 1, 2023 — Rated 10 out of 10 by T.F. Zerorez Los Angeles
What do you like about our products and services?

Sal is a fabulous employee! 5 stars!!! Made my floors look beautiful!


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