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based on 34865 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Sal is fabulous! Always on time, excellent work ethics, getting the job done diligently!!
Thank you Sal, Zerorez stands above the rest!
Online scheduling was a breeze. Follow up was timely. Tech arrived on time, was polite and professional. Carpets look great! All in all, a great experience. My only caution is that our carpets were wet for close to 24 hours, so that was a bit longer than expected - but we have very thick, high quality carpet & padding, so it makes sense.
Very professional, experienced and friendly. Price is on point as well. We have been customers for many years.
Thank you!
Fast and friendly service, very professional job
You are always very professional and communicative about issues, concerns, and timing. I really appreciate that. Your staff always does their very best:)!
Green products. Friendly, knowledgeable people. I especially liked the careful steam cleaning, not rushed, covered shoes, padding over tiled floors to protect from wet carpet cleaning products. The best I have ever seen: corner protectors so the hoses do not mark the baseboards!!!!.🥰 10+++
I was very impressed with your service and have recommended your service to two of my friends here at Avondale.
Please note that I have some stain remaining in my family room and would appreciate it if you would check this out when you are in this area
Thank you.
They get the job done and the associates are always so nice and friendly.
Clean products is my main reason for working with zero Rez
Good employee johnathon. Clean work .
Eduardo did a great job. He is an EXCELLENT representative for your company. The furniture cleaned up beautifully and the house smells great. I will definitely use Zerorez again.
He went above and beyond to dona great job
Your tech was very professional, very knowledgeable, on time & very personable.
Excellent team associate & an asset to your company
I've forgotten his name but he deserves special recognition.
Cheers, Ted Tracy
Employees always show up on time, are pleasant and work hard to clean our carpets.
Effective and fast!
I am a repeat customer and the service has always produced excellent results. My old carpets look new. The Zerorez personnel have always been courteous and professional.
I have had very good service and results many times! I appreciate your employees kindness, cleanliness in recommending the appropriate service for that days service needs!
Quick drying
On time
Good vleaning
You make my carpets look new again. I have used you all and referred you all for many years. You are the best!
Tech Jonathan May was very thorough and polite. Results were excellent.
The technician perfectly cleaned what I thought might be impossible.
Both he and his assistant were very professional.
We are new to the area, but the pricing seems high.
Always excellent cleaning....polite and easy to speak with!
Josh did a fabulous job! We are very happy with our nice clean carpet.
Great job by the Crew
I was very happy how my carpet looked after it was cleaned. It looks like new again. The young man - Maurice North - who cleaned my carpets did a great job. He worked really hard and my carpets look like new again. So thank you Zerorez for your great product and also for sending Maurice to do the job !!!
Jeff was timely, professional and detail oriented. My carpets look better than the last time I had them cleaned through a different service. I like how he left booties for our family to wear when we needed to walk on the carpet before it was dry. I would definitely recommend Zero Rez to family and friends.
I LOVE Marcel! He has cleaned our carpets for the past several years. He is always punctual, polite, thorough, efficient and makes sure I am satisfied. This is why I request him EVERY time!
I look forward to seeing Marcel next June......
I have already recommended Zerorez to several friends.
People are on time, friendly, and do a great job.
Excellent customer service! The technicians, both Jeremy and Julio, are so professional and courteous. They did an amazing job on our area rugs and tile.