based on 39741 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It didn't leave behind any soap.
The guys that came to clean my carpet were professional and very efficient. I am very happy with the results, considering I have pet stains and heavy traffic areas. It turned out looking brand new and fresh. I will definitely use zerorez again.
No dangerous chemicals or smell. Same day service and courteous employees.
They have a very knowledgeable staff zero razz is better for your carpet appointments are easy to get and they don’t push other services Sonia
Polite professional operators. Quality work.
I was very much impressed with my service provider.
all
Nice employee and performed very well.
Wonderful customer service and a great job done on my carpets and tile floors.
I was charged for 4 rooms when only 2 rooms and a hallway were done.
Our carpets look beautiful and so clean and fresh. We never had such a good man and he was so careful with our walls and furniture while he scrubbed our carpets. I would definitely recommend your company to our friends.
The carpet came out great. The service was great too. I will be using them again.
I was quoted a price explaining to Andy what rooms were to be cleaned. The tech came out and upcharged the quote for rooms that were already in the quote.
Outstanding - Fantastic job
Andrew Willis very thorough and EXTREMELY PROFESSIONAL - will request Andrew next time .
Technician was very professional throughout the service call. Results were great.
You got out the pet smells.
It's a bit too expensive for the services rendered.
I am so glad I decided to give them a try. I was using someone else before who I thought did a great job but this one far exceeded that. Andrew was very professional and thorough in his explanation of what needed to be done, and he even gave a time estimate which I believe he finished ahead of time. The carpets look great. I will definitely be using them again. Also, the ease of setting up the appt was awesome, and I did have to reschedule, which was also not a hassle. It was great doing business with them from the beginning to the end result.
Friendly and knowledgeable service technicians
Excellent customer service. Everything is very clean
I received a quote over the phone when I scheduled. Unfortunately, I was at work when the gentleman came to clean the rugs. The pricing was significantly more than what I was quoted. I was told $99 for 3 bedrooms and I was charged $40 per room instead. The add on I understand as they were our option, but the additional $30 were not what I was quoted.
Tech’s are always super friendly and professional, cost is super reasonable and I love to get my home clean without chemical residue left behind.
MY CARPETING [25 YRS OLD] HAS NEVER BEEN THIS CLEAN AND THEY WERE ABLE TO REMOVE VERY SOILED AREAS AND THEY ARE NOW SPOTLESS, AND THE OVER ALL CARPETING IS IMMACULATE.
YOUR PRODUCT IS GREAT, THE DRYING TIME WAS EXCELLENT AND I FEEL LIKE I HAVE A NEW HOME.
AS YOU MAY TELL, I AM EXTREMELY PLEASED AND WILL REFER YOUR FIRM AND YOUR PRODUCTS TO EVERYONE I ENCOUNTER. I AM AN INTERIOR DESIGNER FOR OVER 40 YEARS LOCALLY AND I HAVE CLIENTS WHO CONTACT ME FOR VARIOUS SERVICE REFERRALS THAT I FEEL ARE THE BEST. I WILL DEFINITELY REFER ZEROREX TO EVERYONE OF MY CLIENTS AND THEIR FRIENDS.
They called and arrived a bit early. Did a superior job in a fantastic time frame at a great price?? This was the second time we have used Zerorez. We are very pleased with Chris T. and Jeremiah and will definitely use Zerorez again in the future.
You kept the appointment, on time and you did a great job on my carpet, leaving it clean and fresh and looking like new. Thank you!
Quick and easy! The rep was efficient!
the guys came in and did a thorough job. got it done quickly and correctly
AWESOME work. Both of the guys that did our carpets and tile were AMAZING! Kind, personable, and quick. One of the guys said he was new to Zerorez and he was doing an amazing job. Great training done by his colleague!! Will use again!!!
My carpet looks great and the service was exceptional!
Smells great when done