based on 40881 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez’s services live up to their promise. I was very impressed with the professionalism of the technician and the job he provided. My area rugs are spotless thanks to a job well done.
Overall a good experience. A couple spots didn’t come out and a rug didn’t come clean. There was mechanical issues with the truck that delayed the extraction process after the pre-treatment was applied but tech (Ian) didn’t give up and was able to troubleshoot the problem and finish the job much faster than it was taking to get another truck to come do the extraction. Ian was very professional and calm under a stressful situation. 10 stars for Ian.
The technician called, was able to come a little earlier than the appointment time, set everything up, evaluated my area rug and cleaned the carpets in no time at all. He was professional, explained everything and answered any questions I had.
Derek was fantastic. He did a wonderful job, was professional, excellent explanations.
It was a joy to talk to him. Thanks
Ricardo is always helpful and on time. Very good customer service.
Great staff. Good services
ZeroRez does a great job. Always professional. I have used them for over 20 years. First time was in California. To be honest, I don't even call anyone else. They have done my carpets, area rugs, floors and duct cleaning. You won't be disappointed.
Professionalism a sense of doing it right the first time a carpet that dries quickly he was able to get all of his stains out and he was very professional It was a privilege to invite him to our home.💕
Thank you ZeroRez!!!
great product, great customer service and great tech, he was very professional and efficient.
Very professional and very efficient. Did a great job.
Zerorez was on time and Mekal did a terrific job cleaning my carpets. He was very polite and made sure I understood everything he was going to do. I’ve used Zerorez for years and will call them for my next cleaning.
He did a great job. the rug and carpet look fantastic.
The young man did a great job
Very great, carpet still looks great!
thx
everything. great customer service
I would definitely recommend I would like to have my tickets sent to my home address for Cowabunga Bay.
Quick & great customer service
It seemed to be a seamless operation for the service provided to me. Result after areas cleaned are 100% better than when technician arrived and I am pleased beyond expectation.
Fast, easy to understand, all over good job. Explained just want was being done before he started job.
I liked how clean they looked
They dried very fast.
Great communication, on-time arrival, careful cleaning and cleanup after the service.
Have used Zero Rez for years, always very happy with their staff and level of service.
We love this carpet cleaning company!. They always do such a great job and go up and beyond to make sure the carpet is cleaned almost perfectly. The technicians always do the best job possible to remove stains and leaving the house smelling excellent.
They are fast and efficient.
The prices charged are super reasonable for the hard work they put into the job.
I would highly recommend this company for your cleaning needs.
The Technician was very professional and did a great job
1. Improve the wait window. We were given 8am-10am, tech called near the end.
2. For big jobs send more than one person -- we waited at home the whole day to have everything done.
3. The carpet cleaning was average, not phenomenal. Fresh dog urine stains from the day before are still visible despite extra treatment.
Scheduling is easy, prices are within reason, service is efficient.
I wish I had switched to Zerorez years ago! My carpets look so amazing when they’re done. It’s like I have brand new area rugs, and carpet again! Their cleaning process is so fast even with the extra protection process or extra cleaning needed. They are always happy to add another item if I have forgotten to list one when reserving cleaning time. Steve did a fantastic job on all of my rugs and my master bedroom carpet. Such a nice guy too! I recommend Zerorez to anyone who asks about needing a carpet cleaning company.
Always a job well done! We won't use another service except Zerorez for our home
Will was great. Always can trust zerorez to do a great job, with great people.