based on 41147 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Agent was friendly and helpful. Work was done satisfactorily. Work done in a timely manner and done well.
Overpriced
The technicians constant communication, his friendliness, and his overall service. It seemed liked he finished cleaning my stairs in about 45 minutes. I highly recommend and will also use this company again.
I’ve been using Zerorez for @ 15yrs love the work,, carpet always nice & clean guys are always friendly & do a great job 💯
Affordable and quality work. Easy to make appointment. Technician on time, courteous, and made the old carpets new again. 100% recommend!!!!
the tech worked hard and did a great job
Quick service, reasonable pricing. Prompt arrival, no cleanup.
I had Matt take care of my carpets on Saturday at 2pm. He arrived early which was a plus. He was professional and respectful to my husband and I. This is the reason why I choose Zerorez all the time. Lilian R.
Professional and respectful, kind and did a great job
Fourth or fifth cleaning from Zerorez. And the service was exceptional as expected. My tech contacted me in a timely manor to report his arrival time. He showed respect of my home by having and wearing shoe coverings when entering my home. He was polite and got right to work. It has been three days now and my carpets are very clean and smell good. I will be calling Zerorez next time my carpets are needing a cleaning.
The technician Major was courteous and professional, he cleaned our carpets well and fast.
Your technician was an excellent representative. Professional, courteous and efficient.
Mike our Tech is absolutly perfectly AMAZING!
He goes out of his way to make the Homeowner Happy!!!
Our Tech was quick and detailed
I like that we were able to see the clean results as soon as our rug/tile was dry. The labor time was sufficient. Most importantly, we were pleased with our tech Ricky.
Ricky completed our service. He arrived on time, came in to introduce himself and ensure he understood what we wanted cleaned. He was friendly, skilled, and professional. We are happy with the results.
Steve was professional and punctual. He did a thorough job cleaning our carpet and sectional.
He did a great job. My carpet is old and needs to be replaced but it’s so much cleaner. I’m glad we did the agitator.
Fun, clean car
Products and Services was great
Reasonable price
Fast servjce
I’ve been using Zero Rez for 10 + yrs. The carpets are clean and not sticky or stiff after .
The technicians are excellent . Respecting our home. They are friendly, professional and knowledgeable. Thank you!
The hallway, stairs and area rug came very clean but the drying time is longer than 4-6 hours. We had them cleaned yesterday morning and some parts are still lighty wet.
Ricky was very knowledgeable and I am pretty sure we will have you back to clean some more carpets.
We had an excellent experience with Zerorez! Will and his partner made a great team. They took the time to explain each step of the carpet cleaning process, which we really appreciated. They were professional, friendly, and treated our home with great care, protecting our furniture, walls, and belongings throughout the job.
The results were outstanding. Several stains that I thought would never come out disappeared completely, and our carpet looks like new again. We couldn’t be happier with the quality of their work and highly recommend Zerorez—and especially Will and his partner—for anyone looking for exceptional carpet cleaning.
The product and service was great!!! Steve, the gentleman that came to clean my carpet and furniture was very knowledgeable, professional and friendly. He called me to let me know he was on his way, and was right on time. He started cleaning right away and didn’t stop for three hours, until everything was done. I could see right away the difference in my carpet and furniture when he was done. Very satisfied with the job done and will use them again. Will also tell my family, friends and neighbors about how good Zerorez is.
Our carpet looks great, it had traffic stains I thought would never come out. But, they did!
Bernardo Castro person who cleaned my carpets was very professional
Very happy with the carpet.
The tech was friendly and professional.
you show up on time, answer questions and explain what you are doing. Thanks,oh and by the way the carpets or rugs come out very clean.