based on 39294 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Rugs and furniture are fresh and clean. The tech who came to our house was pleasant and very helpful to us. Glad doing business with your company.
Bernardo C did my couch and floors. Excellent job!!!!
I have used Zerorez for years and Bernardo was by far the best technician I have ever had!!!
Owen did a great job. Have used Zerorez half a dozen times. Always satisfied!
The service was great our carpet came out really nice and clean your technician was very professional and nice very good on recommendation for the future on cleaning our carpet
The technician was absolutely great! He did a super job! Thanks Jayden!
Professional
Zerorez is my go to for carpet cleaning. They are professional and courtesy. They were on time. They did a wonderful job getting my carpets clean.
Braidon was very friendly and informative. Oh and he like my dog
This was the first time ever except for our first time here in Vegas that we were charged more than 1 unit of the brush. The first time here that we had y'all come out the guy charged me 2 units because it was horrendous and it was a rental and anyways I was like yeah that makes sense. The last guy 1 unit. All the times we had it done in St Louis and In Edwardsville, IL always 1 unit. The guy yesterday charged us for 3. When asked about it he said he was right. Which is fine he can be right, but y'all just lost a 6+ year loyal customer over $70 extra dollars. At this point he should of understood after looking at the previous invoices etc.. But long story short is even if he is right it hasn't been that way over all these years and even different ownerships/cities. So just doesn't look good on y'all and we will not be back.
The tech that came to clean my carpets was fast, an professional. On top of that his work was of quality value. Thanks!
I like that it is clean, chemical free. Usually it is easy to get an appointment
Nice and knowledgeable. Carpets came clean. Good work! Two thumbs up.
Zerorez is always on time. The operators are very friendly and knowledgeable about what services are needed. My carpet is 21 years old, and nobody but your company has ever cleaned it. It still looks great!
The service was excellent. Matthew was very professional, took his time and performed detailed work on my carpets and tile flooring. I will definitely be hiring your services again. Thank you!
My technician Will was awesome. He did a fantastic job!!! My carpets are so clean. Thank you so much.
Our technician was very nice and did a great job.
You claim you can get carpet like new. Well we had a year old carpet and did not get all the dirt out. Did you change formula. We had you before on a way older carpet and did great this time were kinda disappointed.
Service was great by Josh
Did a great job.
On time.
Very polite and respectful.
Courteous to seniors. Gave discount.
Smells great afterwards.
Did a good job, looks great. :)
Fast, efficient, great service. Thanks again!
The service rep - Joe - was very thorough, personable, and easy to speak with. The hard wood floors and carpets looked brand new when he was done. I would highly recommend this fellow and the company he represents.
Very professional, took care of business.
AAAAA+++++ We use Zerorez for all our rug and carpet needs. They have always given us technicians that do an excellent job. Our technician ™Major" did his job extremely well. We are completely satisfied with the cleaning that we had in our area rugs. Zerorez He's lucky to have a great employee that takes pride in his job. And helps all clients understand what is taking place. Our rugs never look better!
Show up on time, perform well, cleans up, nice personality.
We are very happy with your service and with Ricky. He's great at what he does.
Great service.
Tech was polite & knew his business. Did a good job.
The technition professional and friendly . He promptly cleaned pieces of our furniture as well as our living room Wool throw rug my
Furniture is very old and has never been professionally cleaned .. so you can only imagine .. well he assured me it would come clean and it sure did in no time he was finished my recliner looked about new again !! Thank you I really recommend Zerorez to anyone who’s looking for these services Sandra Ruggieri
Zerorez is able to clean my floor surfaces with out the use of chemicals or leaving residue that could impact my family or pets.