based on 40881 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Every time I schedule my area price changes DRAMATICALLY. I understand wear and tear and the amount of soil that may appear, but when I have the carpets cleaned multiple times a year and the area rug is not more than 2 years old.... It's frustrating that the fee changes so dramtically. then the add ons that are constantly brought up. I feel like I'm buying a car or home vs. a carpet cleaning.
It does a great job!
Owen was awesome. Fast, clear, friendly and pro. Excellent work
Everything came out fine
Efficient and effective. I really really like that the techs don’t try to upsell every service they offer. Get in, do the job and move on.
Very professional and explained everything they were doing to clean my couch. Informed me about additional services the company offered.
Could not have a nicer carpet cleaner. He was friendly and helpful. I also appreciate being informed when he was to arrive and useful tips in the Zerorez email follow-up.
I just wish one time I could call a carpet cleaning company out and not be up sold on a bunch of things and it’s still not do what was promised
Very professional and knowledgeable. Didn’t try to unnecessarily upcharge. Carpets look brand new.
The technicians that came into dot he clean were very thorough and professional. Five star service
Very thorough and professional, Always arrives between the window given.
We have cameras in and around our house. The tech arrived at 2:44 pm and was gone at 3:02pm. I can't vacuum my house in 15 minutes. The carpet still isn't clean or fluffy. Wev
Easy scheduling with great customer service. Carpets and tile look fantastic and the tech was knowledgeable and kind.
I'm very satisfied with both the products and services. We received the scotch guarding treatment as well as the pet enzyme treatment. Our technician was very friendly and professional. We are very pleased with the service we received. Satisfied customer.
The guy that completed our order was great. Knowledgeable , friendly and fast. Highly recommend.
Cleaned on Wednesday and still wet Friday
Quoted one price and increased
Stains still on carpet.
The only time they have been cleaned good was when Zac did them and he doesn’t work for you anymore
Tech was great. Super friendly. Did a great job
Prompt and courteous
Very professional
Professional staff and outstanding service.
they are professional, prompt, courteous, and it really cleans.
Zerorez provides timely and complete service. We had our rugs cleaned in the bedrooms and treated, and we were greatly pleased with the result.
I liked receiving notice that it had been a year since our last cleaning. Our technician was very professional and did an amazing job. He was very nice!
very happy with the results and Bernardo was very professional and informative
Your product cleaned our carpets well, even the tough soiled areas of the carpet. Very impressive! And the technicians who provided the service were kind, friendly, and very professional. We will turn to Zerorez for our future carpet cleaning needs.
Sol did an outstanding job with my carpeting. He took very special care with my floors so they wouldn't be too wet and slippery. The carpeting looks great and very clean.
Mikel was very polite and did great work. He made sure that each room was satisfactory before moving on. I appreciate his professionalism! My carpets look great after 19 years of using Zerorez. I won't use anyone else!
The individual who came to clean the carpets was very knowledgeable, professional and friendly.
When you cleaned my sofa and loveseat you made it look new again without leaving it damp for hours.
You deliver on your promise by exceeding expectations, resulting in outstanding service and customer satisfaction!