based on 39614 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything
I have used your carpet cleaner services for years and have never been disappointed.
Consistent job well done
The young man, Jaden, did a very good job.
The tec. Was polite and professional!
clean and timely
We had our tile cleaned Ricky was VERY professional and did an AMAZING job!! Our tile looks BRAND NEW again!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you Zerorez!!!!!!!!!!!!!!!
Excellent service and staff. On time very thorough. Price is very good for the service
Technician was friendly and did a great job.
just what I needed
everything
Major was a professional and knowledgeable. He helped with all of our needs
Steve was great very efficient and professional I would highly recommend Zerorez ask for Steve! My carpets have not been done for a while they did not look good they look great now
Owen's customer service was great. He was very friendly, helpful, and knowledgeable throughout the entire process. I really appreciate how he also wanted to be sure everything was up to our standards before he left. Thank you for a great experience. I look forward to booking with Zerorez again in the future.
Fast and quality work!! Good customer service!
Great service, very friendly.
Carpets look great! Technician Steve knows what he is doing
I have been using Zerorez for 3 decades. This last clean was the most disappointing. After my last clean 18 months ago, my tile grout looked brand new. Unfortunately, after this recent clean, it almost looks worse. Patchy clean/dirty lines. At least behind it was dirty it was all one shade. I am quite upset with the outcome.
No chemicals, did a thorough cleaning.
Great cleaning job, friendly staff
Took 4 1/2 hours to do a job I was told 2 hrs. Machine broken down and they had to get a new part
It was great just a little expensive.
I had my whole house cleaned by Zerorez. They did carpets, tile, and area rugs. Everything looks wonderful. We got a puppy in July and all the puppy accidents are gone and everything looks so clean. We will definitely get this done again!
Quick & knowledgeable staff
The service was not as good as we have had previous years. We payed more and for some strange reason we were not eligible for the Christmas light show pass that we have gotten previous years. Also, one area that was a bit hidden still had stains that were not removed. They were not visible due to the location when the technician left but are definitely very visible now that the carpet has dried. Very disappointed in the end result for paying so much extra!
Requested Wil but he was not the one wo came. Justice/ Justin? Techiciian he said Wil not available. Justice ok but heis not as thorough and good as Wil- I have to call to his attention several stains still on the carpet he packed his stuff already hence had to manually brush the areas. I also paid for deodorizer but our carpet smell worst after wards - thought its just because its wet but two days after it still smells damp. This is the first time this happened to us, previous carpet cleaners we used including first time with zero rez always results to fresh looking and good smell carpet. Unfortunately this last service/ job did not leavr up to our expectations- might not use Zerores again.
Prompt
It was fast and very good