based on 39294 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
As always, everything is immaculate and smells great. Your technicians are great! Very polite, informative and respectful of our home and ourselves.
This was a great experience! Our carpets were pretty dirty from shoes and had some stains from our dog but the carpet came out great! We were mostly focused on getting the smell out and our carpets are super old, so there’s really only so much one can do but we thought they came out great! I believe our technician was named Azael and he was very friendly, respectful, and got the job done quick. Would hire them again!
He did a fantastic job great customer service.
Fast and efficient. Did a great job.
I love how clean your products and services actually are!
Angel was knowledgeable about fabric and carpet s & pet he was nice and provided great service!!! We will use zerorez again
I like the professional employees. I like the clean equipment and the care that is given to protect my home from any damage while the service is completed. I like that the service technician always keeps me up to date on the process. I like the fair price for the service provided.
My results were amazing. The professionalism and customer service was excellent.
Area rugs were cleaned and look terrific! The tech, Bradley, showed up on time and was very efficient and professional.
Very respectable &kind , did a great job. Explain why certain areas didn’t look as clean as others. Because of ware . Only complaint I is paying a service charge when I paid $ 117.for the service of having my carpets cleaned.🤷🏻♀️
Excellent job cleaning g first floor ceramic tiles! Looks brand new! Wil wqs a great tech!
Great personnel, great equipment and product.
Major did an outstanding job cleaning our carpets on Wed. 10/08/2025. He is also very professional.
It was a pleasure to talk to him.
carpet was not clean
My technician was friendly and did. A fantastic job job cleaning our tile!
I love that Bernardo was on time. Took the time to discuss what was needed to clean my rugs and finished in a timely manner.
Steam cleaning that kills bacteria for my fur baby.
Very polite and professional. His name was Joe
Quick professional good work
This was my first time booking Zerorez, and I will definitely book them again for a future service. I booked a sofa and recliner cleaning and the price for both was reasonable. Additionally, our technician, Brian, was stellar. He was very professional: he introduced himself to me and my husband by name, shook our hands, and was very courteous throughout the appointment, letting us know when to expect loud noises from the machine and walking us through the cleaning process. Bryan left our sofa and recliner spotless! I highly recommend Zerorez.
The cleaning process was excellent.
Major was very professional and answered all of my questions. Make sure I didn’t have any doubts about the cleaning service and was very pleasant to be with. I welcome him back at any time thank you guys.
Excellent technition Will very professional
They did a great job on my tile. Also came back to do a redo on stain that was still showing.
Have used for many years and will continue
The process, the cleanliness, the prompt and professional attendees!
The efficiency of the technicians and the overall pleasant personality. Very customer service oriented and conscious of there work.
Zerorez is the best
Bryan was great. He did a great job on our carpets.
I’m pleased with the carpet/ upholstery cleaning overall but door entry areas may need small brush to remove soiled spots. More attention needed for small spotty areas not removed with large brush!
It’s one if the few companies still charging the same for their services 4 years later. They don’t try to sell you things you don’t need.