based on 39624 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service Technician Joe Bartolo was professional, friendly , and did a great job!
The products did what was expected. Drying time was really good. The technician was very honest and cared about what they were doing.
Bernardo was very professional, knowledgeable, and personable. He was dedicated to and took pride in the service he provided . He even recommended products that would help me maintain the clean condition of my tile.
Prompt and Polite. And the carpet really does dry more quickly!
On time and everything was done correctly
quick, efficient, cost effective
Way over priced, the procedure was just like other carpet cleaning companies.
Technician Tracey F was a professional and effective worker he arrived on time reviewed the work request and repeated the contracted cost made a few suggestions on maintaining carpet life and include tips on cleaning our tile floors..he went to work and did a great job!
I will request him again and refer friends and family.
They did a great job with our office floors. Would definitely use them again!
We had a great experience with Zerorez for our grout/tile cleaning.
Our service tech, Daniel, was very kind and professional. He truly went above and beyond when it came to troubled spots on the tile.
We selected the sealant option as well.
I honestly couldn’t be happier with how it all turned out!
Thank you Zerorez and thank you Daniel!
Great experience with Bernardo, the tech. This makes a big difference.
He provided good explanations
Quality service!! Great customer service!!
Great job as always
My Service Technician was prompt, friendly and professional. As always, the carpets looked great.
The guy was professional and he did a great job on the carpet
Carpets are clean and fresh. Staff is helpful and friendly
Our service technician was very professional and knowledgeable. Explained everything as he provided it. A definite asset to your company
I'm not the type to complain or even speak up when a services isn't up to expectations. I had my carpets cleaned and I waited a week for it to air out. But somehow it smells worse. It's almost like there wasn't cleaning done with soap but just water. I had a spot for the tech to focus on because of a pet stain and that area smells awful. I'm not happy. I'm not sure what to do or if anyone will read this. I hope someone reaches out and can help fix it not being cleaned right. My email is Email address removed and my name is Name removed.
Arrived on time. Explained the process. Left me with clean carpets and floors.
Great service and excellent results very reasonably priced
The service tech was very professional, he went over everything thoroughly before begin his cleaning. Very knowledgeable, friendly and completed his cleaning in a timely manner.
Always great service, people and prices - we will never use another carpet cleaning company!!!!
Our carpets look brand new and Brandon who cleaned our carpets was excellent. Would highly recommend ☺️
Could not be more thankful to this company, the carpet at the house looks spotless and very professional and surely very good at their job. Thank you !
the carpet was very clean and it was done very quickly.
Todo muy bueno exelente servicio
Tracey called to tell us he was 10 to 15 minutes away. He arrived right on time. We showed him what needed cleaning and even made some suggestions. He did a GREAT job in a timely manner.
Thank you Tracey for a job well done!
My carpet smells worse like pet urine. How can I get rid of this smell??
Always do a good job. Personnel are very easy to work. Jay, went out of his way to do exactly what I wanted.
Gentleman was very polite and professional.