based on 40570 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Arrived on time and was quick and very professional. Broke down and explained how long it would take, what services he can provide for me and did a really good job. Definitely using this service again in the future.
Not a lot of water used on carpet
Simply the best. Michael and Daniel handled our job and did so with utmost professionalism and skill. These guys know what they’re doing. Tile, carpets, and rugs all done same day and absolutely perfectly. We wouldn’t even think about calling somebody else.
Great costumer service, Rick was super nice, kudos for him. He did a great job, my carpet looks amazing! Awesome job!! I will recommend this company 100% For sure I will have them come back!!
Only one man—-Not Good—check law about one man on job………..
It had been 5 years since we bought a new couch and loveseat for our living room and having 2 dogs meant that there was worked in dirt and stains. I contacted ZeroRez because I needed a professional cleaning but without the normal soap residue left behind by other cleaners. They came out within the service window, and even called before showing up. It was obviously a difficult job, but the finished product was beyond my expectations. Both love seat and sofa looked almost brand new, and was soft to the touch. He even cleaned up so there little water to dry off. This was the best professional cleaning service I have ever experienced and will not hesitate to contract with them again.
Very fast and efficient
The carpet guy is always very pleasant and answers questions and offers advice if asked. The carpet always looks so new when they finish and i LOVE that the products are oderless. I love zerorez and once i used you i never used anyone else. Your product and employees are really great. My son recommended your service and i never used any other.
Fast, efficient, and reasonably priced. Thank you so much!
The service person was professional and did a good job.
They did a great job on my tile floors. They look brand new. They also provided me with the information on how to keep them nice and clean.
your service tech. was awesome
Friendly customer service. They took time to explain the proses and all the options.
I love that there were no harsh or smelly chemicals used to actually clean my tile and carpets. The service was fast and I saw a difference immediately. The quick dry time was also a bonus! Thank you!
They are nice, they tell us exactly what they need to use. The products they use don't have a strong odor, and they leave everything clean—they really leave the place spotless.
Our service tech William was great. He was professional, knew his business and when evening as conllete it looked amazing!
The technician took care of cleaning the couch in a timely manner. I'm pleased with the outcome for a couch that is almost 50 years old.
I love the clean that happens and does not leave any residue. Thank you for many years of service!
Always on time and respectful
Of our homes
My carpets are clean again and look GREAT! Will (Wilbur) is an excellent technician and a good guy! He walked me through the various cleaning options, explained the pricing, got right to work, and the 22-year-old carpets in two of my bedrooms look and feel like they were installed last week! Thanks Wilbur and thanks Zerorez. I will definitely use your services in the future!!
Very disappointed with the actual performance of the vent cleaning. I took before and after photos which I already provided and there’s no difference. I took off the diffusers and still had to put tt back on when it done. Finally, there was complete mess in the house that my wife and I are cleaning up now. The cost of &400 for this and I think the guy was here an hour at most is absolutely ridiculous. I am going to dispute the charge with my credit card company. It’s a pity because we have used ZEROREZ a lot in the past for carpet cleaning but I’m afraid we will not anymore.
Great technician, Jay, who did the details and made my house look knew!! Very efficient
Perfect service.
Fast service
Easy to contact and make an appointment. Good cleaning of rug and carpets.
I have used your company for several years and ALWAYS had a good job done! Your employees are well trained.......ALWAYS on time and pleasant individuals!
Very efficient technitions and leave home very clean after service.
Exceptional service
Excellent service. Tech was efficient and did a thorough job of cleaning the carpets quickly. Very pleased!
Major did a excellent job in cleaning our carpets and will highly recommend the company! Thank you
No residue and safe for pets. Also techs are always so skilled and know their trade. Travis said he loved what he does when I told him what a great job he does and it shows! A pleasure to have in my home. Very respectful and personable. I highly recommend.