based on 41371 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am so happy I chose Zerorez to clean our carpets! Zach was our technician and was respectful and thoroughly explained the process. We did add on deep cleaning services due to having cats and I am so glad. He even showed me later how much was picked up during the cleaning. The timeframe was approximately one hour to clean three rooms and my carpets look and feel brand new! I will definitely continue with Zerorez for their services and highly recommend that anyone who reads this to do the same.
I’ve used Zerorez for 5 years now. Jay was amazing and did a great job.
Generally easy to schedule and good results
Efficient and friendly and did an outstanding job! Will and RJ were the best!!
Eric was great works hard very professional would hire zero again just because of him.
Your employees are very polite and do an excellent job.
Asael was amazing!! I hated my 20 year old pitted tile and he made it look brand new!!! I love it!!! Asael was professional and so pleasant. You have a great employee in him!!!!!
The floor/ tile cleaning and carpet cleaning always turn out better then expected.
Second time ago traffic spots were not clean. This past time asked for pre treatment on spots. Extra wet when finished, but still not clean. Had to get down on hands and knees and use rag to get more dirt up Rags were very dirty when done.
Fast service available within days!
Friendly and knowledgeable service tech.
No chemicals used.
On time and very respectful in communication and care for the home.
Product and Technicians have always been TOPS!
The young man who came today to do our rugs was super nice. He answered some questions I had. Very friendly and super super clean rugs thank you again.
Your service team and the results. Fantastic.
Each and every time!
Did a very thorough job.
We have animals so lots of hair. Worth getting the pet hair removal add on. Thank you!
Prompt, friendly service with great results!
Erich did a very good job. He was friendly and helpful. Nice thorough job, the carpets are nice and clean.
Always on time. Always very professional and all of the techs are nice. Easy to schedule. I am a Realtor and use Zerorez for my clients houses.
Makes upholstery & area rug look like new.
tell customer that there is a service charge added!!!!!
Zerorez did a great job.
It still smelled and looked like it hadn't been cleaned at all.
Wonderful customer service. I appreciated going over all the services and areas of the house in advance and reconfirming the costs. I appreciate that there are not a lot of chemicals. I am grateful not to have to worry about my cats.
The solution used and application did the job.
Great service, very professional! Carpets look and smell amazing! Ian Claypool was wonderful! Truly appreciate his hard work!
Zack was amazing and went above and beyond to get our carpet as clean as possible. He was professional, polite, and a very hard worker. We are thrilled with the results
Technician was on time, professional, friendly, and knowledgeable. He was realistic about the conditions of my carpets/rugs and did a fantastic job. They turned out better than expected. He mopped up all residual water and left everything clean and tidy.
The finished product, the quick drying, the punctuality, the staff's professionalism and last but not least, the specials.
What else can you expect?
Try them, you'll love them and be glad you did.
My carpets look great and all pet odors and stains are gone. I've used Zerorez for several years now and they never disappoint!