based on 40000 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nothing. You (Jay) did a great job....
I was told the add-on I got could remove a red wine stain. Not the case at all, I had some simple stains that remain. That said, the carpet is very clean, the technician was courteous, on time, and communicated well.
Note: Each tech should have a helper, and the techs should move furniture without electronics and return it with foam blocks to prevent bleeding. $$$
It doesn't look much cleaner. Bedroom yes. It maybe because it is two tone carpet.
I will say this...Your technichian was very nice and helpful. However, i only requested my stairs be cleaned and they were not clean at the end of the service, as well they were sopping wet. by the time it dried...still dirty. I will not reccommend, in fact debating about posting about the HYPE of this company. Its another viral that totally disappoints. Not a happy customer.
Zerorez did a great job! My 15-year old carpet hadn't been cleaned in two years and it was filthy. The tech offered a deep clean option (additional charge), which I jumped on given the condition of the carpet. When done, it looked nearly brand new. The job took under an hour for two rooms and a hallway. Tech was very friendly and efficient. Would highly recommend Zerorez and will definitely be using them again.
Major was wonderful, fast and detailed. I was impressed how quickly he completed my carpets. He was also pleasant and very polite.
The technician was professional and recommended what he could do for the amount of soil we had in the carpet; however over 24hrs after the service we’re still not able to put furniture back as there are damp spots.. I was given a 4-6ish hr dry time window which was stressful enough but now it’s just ridiculous.
Quality of work
Very friendly showed up on time went out of there way on pet stains and just did a great job well worth the money and really wasn't very expensive I can't believe how great carpet looks we have a few dogs lots of stains they pretty much got all stains out would definitely recommend to anyone
Majory was super helpful and did a great job.
Great service and rugs came out looking great
I like how professional the service was and how on time they was!.
No soap or chemical involved in the cleaning process. Eric was my technician and I want him every time! He did a great job.
Josh was incredible!
Carpeted stairs only- does not smell clean
I like the caroet cleaning work that Brad performed. He explained the process & the pricing very well. Brad is a good representative for Zerorez.
I was watching Brad and he is very attentive to details and takes pride in his work. He communicates well, is friendly & courteous.
In the future, I will ask for Brad on any carpet or other cleaning services.
Please thank him on a job well done.
Harry Seballos
Very professional & very thorough
I have received several compliments on nice my carpents look!!
The technician was amazing!
I was very happy with the results from having my tile cleaned. Humongous difference. Travis took care of me very nicely with cleaning the tile. I would recommend zero Rez to anyone who needed some kind of cleaning done. I could not talk Travis into dusting my tables. That was a joke.
Provide a better description of the various services and pricing.
Always a good job and you work with my schedule and what I need. The techs are always courteous and we appreciate their efficiency and courtesy. Zach was great !
Angel did a fantastic job on our carpets. They turned out wonderfully & smelled great. We have used Zerorez several times & are always happy with the service & the price. Angel is a great asset to the Zerorez team. You guys are very much worth it. Thank you.
My house was filled with carbon monoxide, it set my house alarm to warn me . I had to leave all my doors open to my home for almost an hour before the carbon monoxide alarm would stop ringing. When I compained about it, the carpet cleaner called a supervisor , said someone is going to call me they never did. He said that they were out on break. I was told that there was some type of problem with the new truck.
I will never use this company again.
UNBELIEVABLE!
Eric was our service man, and he did an excellent job on our carpets. My husband said no one has cleaned the carpets as good as this time.
Great job. Fasst friendly
Tech was on time. Did a thorough job. Left with some advice about aftercare.
Quick, easy and technician was super nice.
Make sure thresholds are clean.