based on 41173 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent service. Our tech Brandon was very knowledgeable and I will ask for him next time.
Floor look great and the service was great.
The men here did a great job and were very pleasant, professional and easy to work with. I'm a strong supporter of the high alkaline water method of cleaning and your company. We even drink high alkaline water and I've recommended zerorez to others. The grout looks much better now that it is cleaned. We had an estimate from our original technician from 6 months ago which the technicians that did the work yesterday were not able to match which concerned us a bit.
The tech Wil was very knowledgeable and listened to my concerns to give me confidence that I made the corr correct choice of choosing zerorize to clean my carpet. I am very happy with the results!!!!🙌
I like the fact that you don't use chemicals and the process leaves my carpet soft
I gave an 8 because the carpets were cleaned just yesterday and I want to see in a couple of weeks if the stains that were in the carpet come back up like they have when other companies have cleaned out carpets. I really appreciated the guy who cleaned the carpets. He said his name is D. He was really respectful. My sales rep Ben was a good guys also he was late but a good amount of time but he took off $50 from my bill without me asking for any discount.
Very quick, affordable and effective!
Great service
The furniture practically looks brand new! Wil was very professional, friendly and a hard worker! When we get our carpets cleaned, we will definitely ask for him!
First your aid said $29.00 per room up to 3 rooms. When you call your told that it is a min of $95.00. So it's not $29 a room also if you want more than just the water to clean the carpets is an extra for everything.
Zerorez has always been the company of choice for my family. The technicians are very professional and the service is excellent.
Great job. Most stains lifted off carpet. No crunchy feel...,just barefoot soft! My clients are very pleased!
Gets my carpet looking new again!
Wil was very helpful and did a great job. Thank-you
Excellent service. Tech very friendly-great job.
All around excellent customer service and the results are fantastic.
You did a very good job and the tech was very knowledgable and courteous however the job was very expensive, more than I expected. This cost may be customary for the area/service, just was an unexpected cost. I could have bought a new large area rug for what I paid to clean 2 area rugs I had.
It stays clean for a long time. Smells clean. Leaves no residue.
e. The service is prompt the gentleman understanding and tells you what he's doing and why he's doing it.
This is the second time I've used your company. I'm very pleased how my carpet looks! I like the fact that you don't use chemicals as we are very sensitive to them as well as our dog. I appreciated the discount offered which really helped. Brandon used the flash and enzyme process on the areas where the dog pee was. We now have no more pee smell!
I've recommended Zerorez to my parents who use you also. I've also put a review on your Facebook page. I took before and after pics which show incredible results. You have me as a regular customer!
Thanks for awesome service! Brandon was great and offered excellent customer service!
Not use quite so much water, took too long to dry.
Good cleaning we are pleased.
Clean smell....dried quickly...
I am really not sure at this point. I do not like the way the carpet feels, but I will give it a few days/weeks.
The service is fast and clean.
The tech. He was extremely helpful
The service was only surpassed by your team member "WILL" he did a great job and was very helpful and is a credit to your company. The next time need your service we want him again without question. Please give him our thanks for a job well done. J. Last name removed
Efficient and fast
Very professional and they did an amazing job on cleaning out tile and grout. Price was very reasonable
The cleaning is satisfactory but there were still many wet spots after 8 hrs. I believe there was not enough water extracted and I've had your company previously and it took half that long to dry. It is dry now, of course, so there is nothing to be done.
You were on time and called ahead of time. The young man helped us move some heavier pieces and explained what he was going to do. The carpet and tile appear to be very clean. The whole process took about one and one-half hours.