based on 39681 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Rob (our technician) was fantastic and did a great job.
Punctual, professional, and super results. :)
Great, professional service. The carpet comes out looking great!
They made my floors look like new again! Wil did an awesome job!
No chemicals
Friendly staff.
Happy with the cleaning and protection and quick drying.
Repaire dameages caused when cleaning the carpets
Your techs were awesome & the carpet looks & smells great!
very clean carpet after and nice serviceman
You guys didn't do a very good job. I didn't have very bad stains,just a couple of pet urine stains. Our carpet is only 6 months old, so there was very little that needed to be deep cleaned. You guys didn't even get the small urine stains out! And on top of that, you charged me an additional $70 for the pet stains THAT YOU DIDNT EVEN REMOVE! I was quoted $150 for stairs and 2 bedrooms. You gues ended up charging be $230! And no one told me about the price increase, I found out from my emailed invoice. Bad Zerorez, bad!
They fixed the problem without a fuss.
Customer service & a job well done!
Final cleaning results were better this time than last. One man this time versus several last time. Tracking areas look better. You always have polite service.
Great products!
The results are amazing
After your last visit, in 2014, I did recommend you to a couple of friends. Friendly , knowledgable, and thorough.
My Carpet is clean & feels good
Great service carpet turned out great no order
Thought service was good
The convenience of not residue after the treatment. However after the cleaning and pet treatment the urine smell still surfaced which the tech said shouldn't happen.
How soft and full the carpet looked,how fast it was done and was not left saturated.
Serviceman Jan was great and 20 year old carpets looks great
Fast, professional and friendly service. Best service for the price. My service tech, Todd, was real helpful with information, friendly to my dogs and very professional. I would request him again.
I have used Zerorez several times, each with amazing results and I am always impresses by how experienced and polite the technicians are. Louis and his partner did an amazing job allowing me to save my carpet and not replace it.
I feel the price was too high for the job. I have had other companies provide the same quality as this for much cheaper, and they also moved some furniture without issue. Someone actually recommended Zerorex to me and that is why I decided to try them.
Andrew , I think that was his name, is extremely knowledgeable
Jan your technician was exceptional and the service you provide is better than any carpet cleaning experience I have ever had. I will continue to use your services and recommend you glowingly. Thank you.
The technician (rob nass) was exceptionally polite and very knowledgable about carpet issues and treatments.
I am very impressed in the end result.
I would definitely have Zerorez come back every 6 months for my carpet maintenance.