based on 41173 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The quality of the cleaning is excellent.
It was so easy to get an appointment. When the technician showed up he was friendly and helpful. My floors came out amazing!!!
Everything ! Rob the technician was very knowledgeable and did a great job ! Very happy !
It isn't sticky and hard when you leave the carpets are soft and clean
I have had very tough pet stains, and although they did not come out
100% (my bad for waiting so long) they do look considerably better. My
tech Wil was fantastic, extremely respectful, helpful and did a great job.
How clean carpet gets,stays cleaner longer and easier to spot clean it from the dogs or a spill. And of course friendly staff.
Very courteous representative (Arturo) and very knowledgeable of the product at hand. Answered all questions on point. Our carpets turned out beautiful. Outstanding job.
Your technician did not provide exact answers to my question regarding price. I did not know what I had been charged until I saw the bank transaction. (A gullible old lady)
Art was very friendly and professional. He did a very good job cleaning the carpets and we are happy with the results.
Your employees were very professional and took the time to explain to me the many services you provide as well as making sure I was happy with the job they performed
I would have preferred an estimate or rough idea of the cost beforehand
I was quoted a fee of $95.00 by Roy and when the young man came he told me it would be $159.00. I told him what I had been told by Roy & he said he would count the living/dining area as a large room & it brought it down to $155.00. $35.00 of the $155.00 was for treatment of three spots. It worked out to your special of 29.99 per room plus the spot treatment. I still feel I was over charged by $25.00. The other issue was it took the carpet 12 hours to dry, not the 4-5 I was told. I had my fans running and the A/C on but still 12 hrs!
I will say the young man (Brandon, I believe) did a good job on cleaning and was very polite and wasted no time in getting the job done.
Disappointed about the price situation and at this time, would not refer you to my friends or family nor use your service again.
Thank you,
Lee Ann Last name removed
it was fast dry time and everything looked great.
No smell after cleaning and carpets look very nice.
Juan, the ZeroRez specialist, was professional, friendly and efficient. He made product recommendations and explained them thoroughly. My rooms smell great and the carpet and the tiles look new again - and with no toxins or chemicals. Plus, affordable. What's not to love?
Kid friendly
Everything.
Great teamwork, cleaned each piece of furniture thoroughly, and all gentlemen were very cordial.
Quality. Price. The carpet wasn't wet all night like it usually is with other cleaners
Always extremely satisfied! Our upholstery came out really great as usual, and so did the carpet however, this time I do have some dark spots left in the carpet that I thought might lighten as it dried, but did not. Another once over may have done the trick. A bit of a bummer!
eco friendly
professionalism & very excellent stain removers.
The results are awesome.
The rep that performed our work was outstanding.
The purity and efficiency.
Less than a week from the time I call before you guys usually show up which is great, and the carpets are dry the same day you clean them .
Carpet looks like it did when it was installed 5 year ago...good job
oh my gosh! So quick and easy and carpet came out like new! Increadible difference!
Excellent service and Anthony was superb.