based on 39681 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional serviceman, did a fantastic job!
I need a redo on my 2 rooms, the residue didn't come out in one and in the other the dirt didn't come out and there were no stains per se.
Technician was awesome! Getting through to speak with someone and appt coordinator left a lot to be desired. Not timely and receiving phone call regarding arrival time ar the end of the 2 hour window. Happened twice.
Technicians are awesome! Friendly sand accommodating.
Tech was on time, work was exceptional. I was wary about a promise made that my grout would look like new. Turned out he was right.
It was dry very quickly, and Gentleman who did the work was fantastic
For basic service I think you are too expensive. The service was fine and the guys did a nice job. I would like service, not service plus five ad ons.
Clean carpets. What more do I need to say?!?
The job was well done but have two dirty spots the ti noticed after it dried...would like them removed..but rest of the carpet was great thanks.
Environmentally friendly - it's safer for people & pets.
I also like that the carpet dries quickly & softly - no soapy/chemical residue left behind
& it's very affordable.
Very prompt, and professional. No chemical residue, and extremely clean!
I love the work your employees do!! With that said, I am very UNHAPPY with my last appointment. Not the techs fault. I requested a specific technician. I even chose to pick another day so he would be available. I had a 1-4pm window. At 3:50 I called because I hadn't heard anything. They told me Juan was still at an earlier job and I would be given a 30 min notice when he would be arriving. In less then an hour another tech showed up at my door. No one called and asked if I was willing to accept another tech or if I would like to reschedule. I felt I had no choice but to accept the person at the door. When we discussed what I wanted he informed me he could not do the free tile cleaning sample because he was not qualified. Juan, had just taken a class with the owner. Imagine that, Juan, whom I had requested was qualified. I give you a 8 for quality of results. Normally I would give you a 10 but I feel the tech didn't really do the quality I am used to from you because he new I wanted another technician. I give you a 2 for customer service. I really have to think about using you again!
Be careful with the water hose because it chipped paint off my wall as it was wrapped around it
Work was scheduled and completed efficiently an everything was as promised. Cost was reasonable and clearly stated prior to work. Technician was prompt and courteous and took pride in the job.
Andrew is very professional and get all my carpeting extra clean.
Prompt, Professional, Perfect! Andrew Gulliford was delight. Thank You!
Great technician and fantastic finished product.
Luis was very nice. He did an excellent job.
professional service at a reasonable price
You did a super job. The carpet looks great!
Everything smells good and the carpet looks clean.
hear your add on the radio and called. great job.
every thing
cleaning seems to be thorough and the technician was customer friendly.
Super friendly staff!
ICOULD NOT BE HAPPIER WITH THE WAY AND HOW CLEAN MY CARPETS CAME OUT..
THE YOUNG MAN JUAN WAS A PLEASURE TO HAVE HERE...
HELEN WILLIAMS
It smells good after the carpets are cleaned. Ray was a a very professional and courteous technician! The carpets were well cleaned.
No chemicals.
courteous and knowledgeable technicians, quality service, good product and efficient carpet cleaning solution.
You continually sent this to Michelle. My name is Julie Brown.
Check will be sent out to you this week.