based on 40031 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The job done was amazing and I would highly recommend Zerorez and will be using you service in the future.
they're effective
Professional employees, and a product that truly works well.
They did a good job. The workers we polite and efficient. I recommend adding a tipping option so your employees can receive tips if someone is paying with a debit card. I never carry cash but wanted to give the guys a tip and it was not an option for me.
I loved how prompt and timely your service was. I was notified exactly as promised. The clean looks great and dryed quickly. I'm very happy!!
the service was great your employees (Will and associate) were good and did a great job.
Clean
The service tech was punctual and gave me a call to let me know he was on his way. He was knowledgeable about the services and didn't push for extra items. He gave an accurate estimate. He worked quickly and finished in a timely manor. Everything looked great when he was done. The only slight issue was he said the areas he did extra work on, because of our dogs, would be dry in a few hours. With fans on both areas it was 48 hours before they were dry. He did a process on the areas to help stop our dogs from urinating again in the same area. The whole house looks and smells SO much better. This was the second time we used ZeroRez and will use them again when we need to have our carpets and rugs cleaned again. Thank you very much.
My carpet had a lot of bad spots on it, now its just spotless and clean. Am so pleased and recommend highly. Also, the men were so nice and pleasant and gave me the best possible deal. I like it that there cleaning equipment is truck mounted.
Always do a great job
Fast service and no stiff carpet when it drys.
Technician was prompt, courteous and most efficient!
Everything what is there not to like.From your service to your price is perfect. You won a customer for life.Thank you
The product result was undeniably better than any other I've used. The service rep. was one of the nicest and most competent I've dealt with in many years. His knowledge of the product and explanations to questions I had were very well done. Thank you.
Extremely professional, very knowledgeable and carpets look amazing
On time appt, done quickly.
Service Rep Edward was friendly and he did a good job cleaning our carpets.
Cleaned the carpet like I wanted. Only thing that might deter is the price.
ON TIME, FRIENDLY, FAST AND THOROUGH. RECOMMENDED YOUR COMPANY TO OUR NEXT DOOR NEIGHBOR.
Clean,Clean.......Clean!
Your technicians are efficient and do a very good job. They are friendly and helpful.
Rugs look super clean from your excellent work and product. Efficiency of application and courtesy of technician . Pleased with extra spot cleaning from doggie soil.
Andrew did a great job and the house smells 150% better
on time and does a good job
We were given a price and then we were told our closet is considered a room. And our office which is tiny was a room, which we knew, but they definitely shouldn't have chaged for a closet.
The quality of the carpet cleaning and the professionalism and friendliness of your team. Todd was great and we were very pleased and satisfied. We'll definitely use Zerorez again and recommend your company to friends.
The carpets looked amazing. Friendly service
The product quality is amazing, and the serviceman are even better! They went above and beyond to take care of me, coming back a second time just upon my request. They didn't ask any questions or try to talk me out of the second call, they showed up determined to Leave me completely satisfied! I had a pet odor in a home I just bought, that was very hard to get out, and through both times they did it with pleasure in confidence. These guys are the real deal.
Great service, good work

There is still odor coming from my carpet. It is much better than before, but not as clean as I expected it would be.