based on 41173 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and easy.
Everything.
Tech put my plants outside when he could have just as easily put them in the hall. Yesterday's wind knocked them over before we could get them back in the house. When tech saw that the project was not the standard small home, he wanted to only do part and come back another day. Tech spilled water on my wood floors and did not clean up until I requested. Tech tried to upsell me on several other services which were of dubious value. Tech charged my wife for extra rooms because our rooms were bigger than he expected. Tech did not want to move night stands and plants, just clean around them. Tech left some heavy furniture in the halls which were difficult for me to return to beginning position. This was not a happy event. Your service was recommended to us by a former decorator/friend. I plan on sharing the above with this person.
There was overspray left all over my stair railings and drips all the way out the door. I had just paid a housekeeper to clean the house immediately preceeding the arrival of your team.
Always a good job done well. That is why we have used ZerRez three times and we will call again.
Products and method worked better than any other system or company used. Excellent results were also because of the technician, Brandon. He was extremely knowledgable, efficient, professional and hard working. Zerorez was recommended to me and I will definitely recommend to others.
Luisa was the best of your service tech's yet. He did one great job.
results
Service man was on time walked the house with me. I left him there and went back later the job was well done. Very happy with the results.
Carpets come out very clean - no residue.
The price was double, quality was half compared to my usual cleaner.
Still waiting for my receipt.
On time and my carpets look great!
I love your product it make my home very clean. Love Will your service person great customer person.
They work
My technician was excellent, but I'm not sold on the product. It really didn't feel any different or look or smell any better than with a regular carpet cleaner.
There is no "crunchy" residue on the carpets and they stay cleaner longer.
I loved how clean my tile and carpet was.
Rob,the cleaner, did a wonderful job and was very nice. The rugs are really clean. This is why I use Zerorez.
So far we are pleased with the cleaning of our rugs. Jerry was an easy to work with gentleman and I was comfortable having him in our home.
Not yet ready to give you a 10 until some time passes and the rugs stay clean for a reasonable amount of time.
Was very happy with device provided. Very professional.
Ray was very professional and courteous and knowledgeable
Jarred. He has helped me twice,and he couldn't be nicer or more professional. This last time we had a coffee mishap on my light beige carpet. He came right on time, reassuring me that he could take care of the huge spot. Within minutes he had it out! He cleaned my whole family room, and you would never know anything was wrong. I will call Zerorez every time...they (Jarred) are wonderful.
Ray was courteous and professional and explained your service and process. And the carpets look amazing. Thank you.
My Carpet is NICE!
Once Rob got here, it did not take long at all for my small condo to be done.
Punctual, polite and the carpets are noticeably cleaner.
The citrus smell vs the chemical smell!
Carpets were good but i absolutley wouldnt ever suggest to my friends to have zerorez do any shower tile/grout work..i also just noticed a chunk of paint they took out on my bathroom wall from their hose..so yeah..no
The tech. was suppose to come between 12 and 1 Saturday afternoon but shows up at approximately 9:30 in the morning. Then I ask him to come back at 12:00 since we are seeing patients until then and he shows up at 12:59. The marble floors did not look clean after he left and insects were scattered around but not picked up. VERY DISAPOINTED!
Friendly staff and fast service. My house has never looked so good.
The technicians are very professional and committed to doing a good job. Our scheduling was not done correctly but it worked out ok.