based on 39685 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
That the carpet dries quickly--4-6 hours. The last time I had an independent carpet cleaner come--it took FOUR DAYS for the carped to dry completely. I like how the spots/stains were removed--even if the product I had used beforehand lightened the areas a bit--it's not really that noticeable.
Very pleased woth the results! The twomguys who came out were very friendly and professional.
Very professional, nice job on the carpets. Thanks!
Dee the tech that did the work was a very hard worker. Please let him know
That he made an impression.
Staff is good explaining products.
I have recommended your company to others. This time I was not totally satisfied with my carpet cleaning. There were areas in the carpet that were overlooked. Unfortunately, this wasn't noticed until dry.
Carpets were nice and clean
You are the only company that I allow to clean our carpets they stay cleaner longer and the stains never come back. The service is great, friendly and always on time!! The men who cleaned our carpets on Wednesday were the best we have had!!
did a good job
Great job. On time. Professional.
This was the first time I used you carpet cleaning service. The tech was very professional and the carpets came out much better then I thought.
One of my rugs was really dirty, and my technician was able to bring it back to it's former color, after 13 yrs of wear! There is no "crunchy" residue and they look so new again!
The information received about the service. The employees'respectful behavior.
I was quoted $29 per room minimum of 3 rooms. My husband was at home and only 2 rooms and master closet had been cleaned, because of the cost.
I was charged an additional $140.00 for pet add on's for two rooms. My total bill came out to $200.00, I did not receive a receipt showing what pet add on's were provided. Wow !
I love your service, your technician was great and did a wonderful job.
The price which ended up being over $900 dollars seemed to be way out of line
for the work that was done. You have a great product and service but we just
can't afford you anymore.
Excellent cleaning especially difficult spots on stairs. Service man was very professional, efficient, courteous, and answered all questions. Highly recommend this service.
I like the quality. My carpets stay clean instead of dirt reappearing after a few days. Ray did an excellent job.
My technician was friendly, fast and thorough. He recommended additional services to me at reasonable prices.
Very pleased with your service can't think of anything to improve
No harmful chemicals good service
The two guys that came to my house were very pleasant and the carpet looks pretty good
They did a wonderful job
My carpet has never looked so good after a cleaning - excellent service; your tech - Andrew did a great job; very professional and courteous - have recommended Zerorez to others! Thanks so much for Dave Ramsey advertising your product! Definitely will use Zerorez again - in fact, would never have any other cleaning service touch my carpet again. Thanks!!
Speedy appt, quote job and do work at same spot., Eco conscious products, good delivery of service.
Can't think of a thing.
Wil & D the the 2 agents that came to clean my carpet were great great service, great customer service and my carpet look perfect
I understand up selling products, but my wife made the appointment, she was quoted $150
The gentlemen was very polite and professional
Customer service and my carpets looks great.
Couldn't ask for anything better! The old proverbial saying is proof is in the pudding. Products are the best ever made and the service stands up to your product. I thank you Zerorez and the gentlemen (Art) who it a unbelievable job on my entire house. See you in 6 months:)