based on 41173 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No harsh chemicals used.
Todd did a great job. Great service, explained everything clearly and thoroughly. Carpets and tile look wonderful. I will definitely use Zerorez again in the future. I will recommend to everyone.
The gentleman that did my carpets was excellent and very professional!
No residue process.
My carpets and tile floors look like new
Your Tex's were very professional and did a awesome job on our horrible carpet thank you!!!
Be a little more organized in the office and know which customer you are actually calling with a service time update.
I really liked that my technician Jacob talked me through everything and took the time to make sure I was pleased with the final product. He was professional and great at his job.
The carpet smells fresh and clean after with no fake perfume smell. They are also so soft!
Non. Odor, quick drying.services explained if other than the usual is done.
The carpet came clean and it stays clean longer. The tile and grout looks great
Great work and friendly, helpful staff
On time , very impressed with the work done and the workers that did the work... I will use this service again
I like the pet friendly, no chemical process. Tech was detailed in description of and handling of services.
Luis came to my house and did a fantastic job. I would recommend zerores to everyone. I had hard pet stains to be removed and now you can't even tell the animals have been in the house.
keep Robert happy .. he did a fine job and we would request only him for future services ... The work was quick and the carpet clean and very dry.. nice job ... you may share this email or response with the franchise holder and staff but NOT as a post for reviews or other publication.
Very friendly and explained everything how it works
service person was very attentive and performed FINE JOB.
did a great job,,,,,, really pleased........
Great products. I love the way the carpet feels when I walk on it barefoot. As far as the services - I have been using Zerorez for several years now and will continue to do so.
Andrew Gulliford was my technician for this appointment. He was so great. I ask for his card so that when I use Zerorez again in a few months, I will definitely ask for him. He was so great with my doxie's and they loved him. Thanks for a job well done.
S. Canada
Be up front about the costs. I was told a thorough cleaning was $33 a room. That was not the case. 4 rooms cost $300. That's a big difference in the quoted price of $132. And the tech did a great job on the carpets, he left the tiles a mess. Foot prints, water marks, ect.
found area's that needed a bit more attention, dries quickly
My grout looks brand new, I'm very impressed! The technician was so friendly and professional. I was highly impressed by the service.
Quality and service - best carpet cleaners I have ever used.
I have already submitted why I was disappointed. All of the information for the appointment was wrong, the tech went to the wrong house, my carpets didn't come out as well as I expected.
Your technitions!!! Professional yet personable!!
Great technician. Very professional and informative.
Great job. He was on time, very friendly and professional. He offered additional services without being pushy.. We will continue to use your company.
Will was our technician and he did an amazing job!!! He took the time to explain air duct cleaning so we decided to schedule an appointment to have them cleaned. He was very friendly and he took his time with our carpets. I always recommend zerorez and will continue to do so. I hope we have a similar experience with our air duct cleaning!!!
No chemicals.