based on 39682 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Take a little but more time to make sure the drains are removed.the carpet looks good though. Thanks.
Good deal, but $5 a step seems a bit much. It would cost me over $100 just to have my stairs cleaned, so I skipped it this time.
carpets are clean and stay clean longer. Servicemen are professional and pleasant.
Stop the in house up-selling. If I wanted scotch guard, I'd ask, If I wanted my spots treated for $35.00 each, I'd ask. And I don't really like how they can discount that fee right away when you say no the first time. (and the second)
THe customer service and tech were extremely helpful and professional. The tech did a fantastic job and was very friendly and courteous. I would highly recommend zerorez to all.of my friends and family.
great employees
Courteous and responsible.
Clean and professional.
Technician was very knowledgeable in describing the process. Did a great job and was able to give me pricing for future jobs.
Get the spots out of my rug,
Good cleaner, nice fragrance, no soap residue
Friendliness , pricing wasn't so bad .
I like the clean no chemical smell and other than by the front counter everything was very clean. Even the tile by the front door is amazing!
No soapy residue to collect dirt, later.
How informative and professional your staff is. I had Will come this time, and again as expected polite, professional and very knowledgeable about his job.
The technician was very friendly an extremely diligent I'm his duties. I appreciated his knowledge and helpfulness.
The Quality of the products, the veriet of products, and the professional way they were explained and upplied by Luis Meza and his partner. Thank You!
The technicians were well-informed about the products and services and knew how to deal with the problems I was experiencing. They were very courteous and on time. The completed job (carpet, tile and grout) definitely met my expectations.
Love the final product. Also love the professionalism of your employees and the small details, like corner wall protectors put in place and foam furniture protectors put on the legs of the furniture to protect it from the damp carpets.
The results were amazing! Will, the technician, did a splendid job!
No residue. The technician was prompt, courteous and did a great job. I am a realtor and will recommend your services whenever I can.
No residue fresh smelling without being overkill
Service and quality of work. Technicians were extremely professional.
Just FYI- I got an email from zerorez where I could schedule online. I scheduled online and no one called me.
The technician, Dale, was extremely knowledgeable and friendly.
Friendly, direct servicemen. Results of the cleaning were very good after using the pet treatment chemicals.
Service personnel are very friendly and empowered to make customer based decisions immediately.
Friendly crew. Stains came out and pet odors gone. I called on Saturday and they were able to come out the same day.
Third time using the service. Always friendly, helpful, and they never "push" their services or products. I have 3 dogs and a toddler... Carpets look brand new. :-) I even treated myself to a new vacuum to keep them fluffier, longer.
Process well explained. Workers were very courteous and hard working. Great results.