based on 41173 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech was very professional and took the time to listen and look at our problem areas. After he completed a room he asked my husband and I go look it over abd asked if we were happy. He took his time and did a great job!
Very thorough and professional
My carpets look great! Our technician was professional and very hardworking. Wil gets a "11" for service and meeting expectations. Thanks!!!
Th service tech provided excellent customer service, was knowledgeable and a breathe of fresh air!
Jacob was outstanding! Very professional and knowledgable.
Our service person Justin was very polite and professional. He made sure we were happy with the service and even helped move the furniture back. He explained the charges and made sure everything was to our satisfaction.
Chemical free
Our carpets came out so clean! They look new!
Very knowledgeable techs. Took the time to explain the who process. HAve had carpets cleaned before and didn't come out as clean as this time.
My house feels so much cleaner!! Jacob did an amazing job. He explained the whole process completely and I felt very comfortable with everything. I would highly recommend this company.
It's clean, quick drying, safe, smells nice, and friendly service.
on time, friendly and fast.
Friendly and efficient staff
The service was fast and friendly and I'm very satisfied with the way my carpets look. No complaints at all. Thank you!
no soapy residue
Quickly done carpet came out fine. The only thing that bothered me was that when it came time to pay he did not have a swipe machine on his phone and he put my entire debit card number in including the 3 digit number on the back of my card
I was happy with the furniture cleaning...the carpet was about 80% cleaner but my problem was with the tile. It looks about the same as it did before. I have been on my hands and knees with a toothbrush cleaning the grout after paying over $400 to have you do it. Needless to say, that does not make me very happy.
cleaned the carpet with no sticky soap, carpet looks great.
The technicians were very nice, explained everything, gave me options, did a great job. I was very pleased, and have already recommended Zerorez to several people.
I had to keep calling for the technician, as my appt time was between 10 and 1 pm, but when he finally arrived at 2pm, he was great. My carpets were thrashed and didnt come out well, but it wasn't your fault. I just need to replace them. Thank you for a great tech. He was nice, thorough and friendly. Thank you
Have a written receipt or work order handy and not have to wait for e mail.
no detergent in the cleaning process.
The carpet always comes out beautiful and the workers are very professional and nice.
The process is fantastic. Our crepet looks new after 16 years becasue of Zero Rez and the technicians are always, kind, personable and AWESOME.. YOu are the best!
they are always efficient and my carpets are always very clean.
It was fast and easy and I like the way my carpets feel refreshed
I was told that the ZEROREZ TEAM would arrive between 10 & 1 o'clock and I waited all morning.. Instead after I called two times for an update they finally arrived at 1:10 pm. If there were any delays they should call me as I had other errands to do that day.....
The technician was very knowledgeable of the products and methods to clean my very dirty carpets. He was concise. He explained everything he had to do prior to the service and provided a final price before any actions were taken. I felt very comfortable with his service and I felt it was a good value for my dollar.
I have used Zerorez for at least 10 years. It is the best carpet cleaning there is. I was most pleased with the two guys who did my carpet on Wednesday afternoon. They were polite, and worked hard at doing a very good job. They both were loyal to their company, but both strived for customer satisfaction.
No residue to attract dirt to the carpet...I hope!