based on 41173 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Love the feel & look of my carpets after each cleaning
There are still stains that did not come of 100% for 310 I expected more
It's cleaning green at a fair price. I also like Andrew. He's a likes what he does and has a lot of information that he likes to share.
Very friendly, and professional. Floors are a 1000x's better!! Wonderful experience.
You do a complete job on the carpets and it shows.
My light colored carpets came out very clean. The specialist that did the treatments was very good a his job.
Brandon was great. Did a wonderful job.
The 2 young men who cleaned my carpeting where professional, and really nice. They took the time to explain the processes available, were friendly and efficient.
We always use Zerorez!!!
I liked the technicians , they were very friendly, speedy, and helpful.
Don't know much about the process or products used, so can't speak to that.
The two men did a very thorough job of cleaning my carpets. I only thought that the price of $433 was a bit high.
On time - clean.
Does an excellent job of removing stains. No weird stains or crunchy feeling carpet when it dries.
Easy to make appointment. Calledl to remind me. Called to let me know approximately when he would arrive. Very
Polite and courtesy! Carpets look wonderful!
The product and service was excellent! I will definitely us this company again.
Cleaning without harsh chemicals
The gentleman (DEE) who came to shampoo my carpets was wonderful...He was professional, very nice and did a great job in a short amount of time. My house feels fresh. Great Product also.
We can not believe how clean the carpet looks. If we would have known this, we would have called you sooner. We will definitely recommend you to other people. The young man who came to clean was very professional and courteous.
You get the carpets beautifully cleaned and protected with minimal chemicals.
Your tech "D" was excellent. All business and did a good job.
I like because there's very little water they use and the Steam to kill the Germs in the carpet and also the carpets dries very soon and also the tec Will he is very good he did a very good job
quality of work
Your staff is THE BEST!!! I received the phone call as a reminder the day prior. Also called to say he was on his way the day of our appointment. When he arrived at the door he introduced himself and reviewed what areas would need to be cleaned. He had knowledge of the products, was considerate of my concerns for the flooring, was courteous and genuinely a nice person. I would recommend your company, and would highly recommend your staff.
Excellent job from the guys who came out to clean! Excellent customer service too!
I love that my carpet is soft when it dries, not crunchy. I want to take this opportunity to mention that "Dee" was friendly and professional. He took more time cleaning my carpet than any other Zerorez representative has and it's never looked this good. Before he left he offered to help me place my furniture back where it belonged. I will continue to use Zerorez because of employees like Dee. Plus, my carpet looks awesome. Thank you, Zerorez and Dee!
The carpet looks great, even the heavily soiled spots. And our service tech worked extra hard and was very careful of our home. Even though we were the last customer at the end of his very long day, he was very pleasant and put in extra effort.
Andrew was prompt and ontime, told us ahead of starting what we could expect as to the limits that the service could provide, and did a great job with no wasted motions. Very friendly and professional.
Fast and efficient service. Friendly tech. Will have to wait to see how long carpets stay clean before commenting on quality.
I already did the survey. I liked that the tech was very professional, and finished in a timely manner.
The friendliness and expertise of the company