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based on 29370 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent customer service and courteous and efficient technicians
clean carpet that smells great
Great job!
I was very pleased with the carpet cleaning. Excellent job. The technician was professional. He was a polite young man and worked hard. He explained what he would do and how long it would take. He did a wonderful cleaning. My carpet looks brand new. Even my cleaning lady was impressed. I definitely will utilize your service again.
no harsh chemical (according to their ads ), pet friendly , the technician was very professional .
my carpet is cleaner now.
I just forgot to ask for " scotchguard" application especially in traffic areas .
Prompt arrival of service man and a phone call when he was on the way. Our rugs were not that dirty but he cleaned them quite fast and they look great. A very personable service man...a rarity these days!
Carpet looks great!! Thank you.
Courtesy of rep. A job well done.
On time, quick and efficient. Carpet looks very clean and smells fresh!
Service was excellent. Nick, was very professional and efficient. Carpets cleaned thoroughly. He explained the system well. Personable young man. Great representative.
Charging $3.50 per stair for a total of $50 added to my bill was excessive
Great technician. Thorough and professional.
Rug cleaning was well done and service of tech was great.
Thanks, JA
Darius was a timely, courteous technician who was very conscientious about the quality of the job he did. Carpets looked great when he was done (stains lifted), and excess water was wiped up.
I am very pleased with my service. The technician was very nice as well. I will be recommending Zerorez to others.
the carpet looked and feel cleaned. Loved the results!
The technician was very and did a great job.
Great service, very friendly. have not received a receipt
Prompt, thorough and courteous!
Great job nice people
Zerorez is a company you can rely on. I have been a faithful Zerorez customer for nearly two decades. Their customer service is head and shoulders above the rest. The employees are friendly, efficient, respectful and do a wonderful job.
Darrius did a wonderful job. He was very conscientious about his work and went out of his way to make sure I was satisfied.
Excellent customer service and work done on my carpets- Andrew was timely, respectful and did a great job. I would definitely not only use your services again but will be telling everyone I know that are in need of carpet or tile cleaning to give you a try. Andrew again was a pleasure.
The carpets stay clean longer.
Professionalism, reliability and effective.
Very nice. Explained how it worked. Do have one spot that need a callback.
I was satisfies with every step of the process. I received an appointment within a couple of days of my call. the technician was very polite and did an excellent job cleaning the carpet in a rental unit that I own, He payed special attention not only to stains and spots but also to high traffic areas like hallways and stairs.
Thanks for the great service!
Great service!!
Timely, friendly, and professional! Very knowledgeable.
Very friendly and efficient.
Tech is knowledge and is able to give reasonable answers to our questions. Tech was prompt, friendly and arrived on time. He worked steadily and didn't waste time. When he left he had done what was expected of him.