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based on 29370 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We were Very impressed with the outcome of the carpet’s. They look spectacular better than ever. Our technician did a great job he was professional and very nice
Punctuality, friendly, service. Wonderfully clean tiles.
Really cleans the tile, and great service.
Very friendly, prompt and knowledgable. Carpets look and feel brand new!
Great techs who know their jobs. The pet spray machine had a power cord that was in such poor shape (crimped, twisted, unsafe) that it tripped my circuit breakers and my gfi outlets in all my bathrooms. Took me two days to figure it out. This was NOT the tech's fault. He was given unsafe equipment.
- Bill Spann. Phone number removed Email address removed
No crunchy soap residue left behind. Plus a refreshed look for the carpets.
Technician Jacob was very professional and kind. Highly recommended
Nick was great!
Amazing job. We have beautiful carpets again. Thanks Zerorez!!
Professional and friendly service person that cleaned my carpet. For that reason I will be a repeat customer.
The only problem I had was to get someone to answer the phone when I called.
Zerorez go above and beyond for their customers and are not satisfied unless their customers are happy with their service.
My carpets were in my opinion in need of a cleaning. They were soiled and had stains I wasn’t sure would completely come out, but they did. I am very happy with the results. The representative that did the job was very professional and thorough. I had him give me an estimate before he left for a tile job. Will definitely use your company again.
Susan Jones
I like the fact of no chemicals in your products. I have used your service several times and I am always very satisfied with a job well done. Your men are most pleasant and helpful. Thank you Zerorez!
Friendly and knowledgea customer service and great product!
Very helpful in explanation of process. Quick and effecient, carpets look wonderful, and even more important, they smell great!! Dried in seven hours with no problems. Branson, the young man who cleaned them, was awesome!!! Highly recommend!
VERY THOROUGH. VERY, VERY HAPPY WITH YOUR SERVICES. I WOULD RECOMMEND
YOU TO ANYONE.
Amazing service. Professional and dedicated to top notch service!
excellent quality and service
Michael was prompt and efficient. He let us leave while he finished up and texted when he was wrapping up so we could come back. He did an awesome job and was super friendly.
That you do not use soap which attracts dirt back on my carpet.
The service was exceptional. the service person was professional and very concerned that I was 100% satisfied, and the price was great. Just a top notch job.
Timely, quick, and done right!
Carpets are extremely clean and spots on my tile floor that I thought would never come off were cleaned away. Service tech was excellent. Great service!
My initial call to ZeroRez was handle with courteous and professional manner. I asked some questions that were answered thoroughly. I call the next day to schedule may appointment, received a confirmation by email with information of how to prepare my home for the technician.
When our technician Nick arrived at the time scheduled, hw was personable, professional and again provided outstanding Customer Service. He even took the time to thank us for following the directions provided. We were having our Master shower stall, bathroom floor, linoleum flooring in Dining area, Kitchen and Foyer cleaned as well as four rooms with carpet cleaned. Nick prepare the estimate and explained all the details. He immediately began his work and told me he would start with the Master bath and work his way out. He even took the time to show me how well the process was working.
Needless to say, Nick performed an excellent job with the highest level of service. When he was complete, hw went through each room for a quality check.
If you need tour carpet, flooring or any other service they provide, do not hesitate to call ZeroRez for excellent results.
Suzanne
He arrived right on time, the carpet looked great and smelled so much better. He did a great job.
Fabrics came very clean
friendly professional
We had a good job done by Darius. Also the rug cleaners came to deliver our rug, and arranged things very nicely.
Very pleased with the service
Service tech was polite contacted me as to arrival time , was pleased with how my rugs turned out. Will use Zerorex again.