Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29370 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 8, 2018 — Rated 10 out of 10 by Hobie Meharg Zerorez Jacksonville
What do you like about our products and services?

Results!
Very professional technicians

Report a concern   December 8, 2018 — Rated 10 out of 10 by J.B. Zerorez Jacksonville
What do you like about our products and services?

Good product

Report a concern   December 8, 2018 — Rated 9 out of 10 by G.S. Zerorez Jacksonville
What do you like about our products and services?

Carpet Cleaning and personnel. However, Grout Cleaning was just okay.

Report a concern   December 8, 2018 — Rated 10 out of 10 by Amanda Watkins Zerorez Jacksonville
What do you like about our products and services?

I called last minute for a service, no appointments available, they asked when I was needing it done by, and squeezed me in!! :D Customer Service, and the technicians who come out have all been wonderful, friendly.. when I walked through the door after my carpets were done, my house smelt great, carpets looked amazing!
Not to mention they always find the best way to save you money!!
Highly recommend Zerorez!

Report a concern   December 8, 2018 — Rated 10 out of 10 by R.U. Zerorez Jacksonville
What do you like about our products and services?

Very polite and professional. Made sure to ask me (the customer) on what I was expecting so we could be on the same page.

Report a concern   December 7, 2018 — Rated 10 out of 10 by F.S. Zerorez Jacksonville
What do you like about our products and services?

Brad did an outstanding job for us. We are very pleased with the results.

Report a concern   December 7, 2018 — Rated 10 out of 10 by J.B. Zerorez Jacksonville
What do you like about our products and services?

Have always been professional, on time, efficient. They take pride in the job and want to make customer number one.

Report a concern   December 7, 2018 — Rated 10 out of 10 by Albert Keaton Zerorez Jacksonville
What do you like about our products and services?

Great job, professional service

Report a concern   December 7, 2018 — Rated 10 out of 10 by Stephanie Johnson Zerorez Jacksonville
What do you like about our products and services?

My carpets were highly stained but when our tech got done with them, they were like brand new! The price was also very reasonable.

Report a concern   December 7, 2018 — Rated 10 out of 10 by C.H. Zerorez Jacksonville
What do you like about our products and services?

Great service by Ammon B

Report a concern   December 7, 2018 — Rated 4 out of 10 by C.O. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Carpets we left very wet. There is still (2 days later) such a heavy chemical(?) odor that my wife has to sleep at her son's house. The technician did do an excellent job with his cleaning and I would like to commend him

Report a concern   December 7, 2018 — Rated 10 out of 10 by C.N. Zerorez Jacksonville
What do you like about our products and services?

Your customer service was helpful and friendly both times I talked with them.
The young man who came to our house was delightful and did a great job.

Report a concern   December 7, 2018 — Rated 10 out of 10 by N.R. Zerorez Jacksonville
What do you like about our products and services?

The tech was friendly, on time and respectful. He did an excellent job getting up what the last cleaners, 5 months ago, did not.

Report a concern   December 7, 2018 — Rated 10 out of 10 by J.M. Zerorez Jacksonville
What do you like about our products and services?

Carpets and couch look fantastic...Tech was courteous, friendly and worked hard. Very happy!

Report a concern   December 6, 2018 — Rated 10 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

Smells great and dries fast!

Report a concern   December 6, 2018 — Rated 8 out of 10 by K.B. Zerorez Jacksonville
What could we do to improve?

There are still dirty spots that have not come up. Please have a supervisor contact me.

Report a concern   December 6, 2018 — Rated 10 out of 10 by P.F. Zerorez Jacksonville
What do you like about our products and services?

The product cleans well, the techs show up
on time and do their job.

Report a concern   December 6, 2018 — Rated 10 out of 10 by T.M. Zerorez Jacksonville
What do you like about our products and services?

Great job! Technician was fantastic and the carpet looks great.

Report a concern   December 6, 2018 — Rated 10 out of 10 by M.D. Zerorez Jacksonville
What do you like about our products and services?

Very nice employee and did a great job. I also like the extra protection used to keep the hose off my walls.

Report a concern   December 6, 2018 — Rated 10 out of 10 by M.H. Zerorez Jacksonville
What do you like about our products and services?

Effective cleaning

Report a concern   December 5, 2018 — Rated 10 out of 10 by L.A. Zerorez Jacksonville
What do you like about our products and services?

No harsh chemicals, my carpet is never soaked in water when the technician leaves. They work really hard to remove any bad stains. Brandson is an excellent representative of your company. Thanks so much for a great job!!

Report a concern   December 5, 2018 — Rated 10 out of 10 by P.R. Zerorez Jacksonville
What do you like about our products and services?

There is no chemical odor and no danger for pets. Brandon did the best job of any technician who has ever cleaned my carpets. I tell everyone about Zerorez.

Report a concern   December 5, 2018 — Rated 10 out of 10 by S.A. Zerorez Jacksonville
What do you like about our products and services?

The tile floor looked great afterwards, both the tile and grout looked like new. The technician took obvious pride in the quality of his work and offered suggestions on how I could keep it clean.

Report a concern   December 5, 2018 — Rated 5 out of 10 by C.C. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Carpet in the living area still looks dirty.

Report a concern   December 5, 2018 — Rated 10 out of 10 by M.H. Zerorez Jacksonville
What do you like about our products and services?

Arrived on time, very courteous and professional. Carpets look great, better than expected. I recommended you to a neighbor.

Report a concern   December 5, 2018 — Rated 10 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

Love how clean the carpets are without a strong cleaning smell

Report a concern   December 5, 2018 — Rated 10 out of 10 by Adrianne Smith Zerorez Jacksonville
What do you like about our products and services?

The Rugs look wonderful and the smell was s great! Dale Taylor Jr was very pleasant and worked very efficiently. I would definitely recommend Zerorez. The price was very reasonable and I changed my order to add several rooms and Dale worked with the changes to try and give me the best price. Awesome staff.

Report a concern   December 4, 2018 — Rated 10 out of 10 by K.L. Zerorez Jacksonville
What do you like about our products and services?

Professional service, quick but thorough

Report a concern   December 4, 2018 — Rated 10 out of 10 by Sheri Livengood Zerorez Jacksonville
What do you like about our products and services?

No residue. Professional service. Stains are gone and the carpet looks beautiful!

Report a concern   December 4, 2018 — Rated 10 out of 10 by S.S. Zerorez Jacksonville
What do you like about our products and services?

High quality and guaranteed service


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