- Phone: 904-891-0631
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based on 28525 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician you sent out was amazing! Such a gentleman and very professional! I recommend this company (zeroez) 100%.Thank you Dalton !!!!
Competent, friendly technician.
No soap residue. Quick a d great results in the before and after and dries fast
Professional and efficient
Price seems high
Alex was very kind, and professional. He explained everything in detail. The house smells better, especially having a big dog, that was very important. Thank you for a job well done
I enjoyed the customer service experience, which I find a rarity in today's day and age.
The service technicians have always been very professional, friendly and efficient. They take their time and often stop to explain/show how an area is being cleaned. I've never felt pressured into additional service or treatment options while they are on the job but I'm interested in their suggestions on how to maintain our furniture and carpet to help with future cleaning needs. I've always been satisfied with the level of clean they are able to achieve!
Thanks for your service and quick response!!!
Satisfied, no issues.
Kendall was absolutely amazing, on time, attentive to areas of concern and was very knowledgeable. This is why we have used Zerorez over 20 years now and they have never disappointed. He did a fabulous job (the best ever) cleaning and sealing our tile floors. Thank you, Kendall.
Joseph did an amazing job! His communication was excellent. He got right to work and he did a magnificent job cleaning and sealing all of our tile and grout. We would want him again to service us and we would highly recommend him to anyone who needs their floors cleaned.
I was very pleased with the person and the way that he took time with the carpet and he also explained what he was doing. The carpet is very clean and smells great.
Spend increased time on each project. Colton was a good technician and explained things and had excellent manners. I was unhappy with one chair but the company was very responsive and he came back and the second cleaning resolved the problem. I was surprised at how quickly he did carpet and three upholstered chairs.
Always have great technicians service our home.
Very pleased !
The two guys that cleaned driver vent. Did a great job explaining the process of what they were going to do. They were very quick and efficient. Definitely use you guys again.
I felt you overcharged and I am disappointed and annoyed! I called to complain and manager “Chris” was supposed to call me back - I have not heard from Chris.
Clare Last name removed
My service guy was awesome! Explained everything so well and was efficient.
Technicians have always been polite and respectful while doing a good job cleaning what we’ve requested be done. Also, knowing there are no harsh chemicals being left behind on rugs or upholstery is important.
Technician came @ scheduled time, there wasn’t any surprise billing, and carpet looked beautiful after service.
Harrison was very thorough with his approach to our carpet cleaning needs.
Very pleased with service. My wife cousin recommended Zerorez for carpet cleaning, if you can please her you should be able to please anyone.
Caleb, was nice young man. It had been a while since we had our carpet cleaned and his work
made our carpet look like new.
Will recommend your services to anyone.
Zerorez is always so timely, pleasant and professional. They are my go to when I need a carpet refresh and I have never had a negative experience. Taylor and Kaz have been my most recent technicians and they were phenomenal. Thank you!
Not only did the fit me in with a time that wasn't available on their website, they showed up on time and were professional and efficient. I couldn't be happier!
Tech called hours before appointment wanting to come early. I said I wasn’t even home, but could hurry back and be home by 1:30. He said something about checking with the office because he isn’t supposed to wait around. I never heard back so when he did showed up about 1:45 I wasn’t ready.
He about 10 minutes per room and after he spent about 5 minutes in the first room, I told him that seemed quick. He said it wasn’t that dirty. I told him it was dirty, with two dogs, dog feet and dander, it is dirty. He seemed like he just wanted to rush abs get done for the day. My house now stinks.
I’m not sure if it’s the cleaning or my carpet, but some spots didn’t seem quite as fresh as I’d hoped afterward. Can’t fault the product unless this shouldn’t happen. Overall I’d say it was a smooth and quality service. Hard to gauge expectations vs reality sometimes.
Great customer service!!
The tech was very knowledgeable c
Technician on time. Did a good job

First time customer, everything was fine. Have an old carpet and the tech did a good job, will schedule again in 6 months