Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29337 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 30, 2026 — Rated 10 out of 10 by M.B. Zerorez Jacksonville
What do you like about our products and services?

Quality service at reasonable prices.

Report a concern   March 30, 2026 — Rated 10 out of 10 by S.R. Zerorez Jacksonville
What do you like about our products and services?

They are pet friendly & environmentally friendly.
The service men are courteous, friendly, & extremely knowledgeable. The results are wonderful!

Report a concern   March 30, 2026 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

Tech did a great job. Very thorough. Carpet & chair look great.

Report a concern   March 30, 2026 — Rated 10 out of 10 by R.H. Zerorez Jacksonville
What do you like about our products and services?

They always do a wonderful job

Report a concern   March 30, 2026 — Rated 10 out of 10 by K.T. Zerorez Jacksonville
What do you like about our products and services?

Excellent service every time. Long time customer.

Report a concern   March 30, 2026 — Rated 10 out of 10 by Christie Stermon Zerorez Jacksonville
What do you like about our products and services?

Tech did a great job cleaning my sectional. Took his time and was very intentional.

Report a concern   March 30, 2026 — Rated 1 out of 10 by M.F. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I made an appointment to have my rug and carpet in the bedroom and bathroom cleaned, I was quoted 188$, I wasn't there when the guy arrived, I was only interested in having my rug cleaned but was tod they wont come out for 88$, so i agreed to have the carpet cleaned in bedrm and bathrm, the guy states he cant clean the rug because it wil fade. I had you guys clean the rug in 2020. If I had been there, I would have said "clean the rug, I dont care if it fades, its an old rug" So I was so irritated when I came home and my rug wasnt cleaned. I wish when I made the appointment the person would have said something about the rug fading and I woulda told her I dont care. My husband was there and he doesnt know any better. They left me a pamplet to ship the rug off to have cleaned, not sure what theat cost, i could buy a new rug for that fee. Sooo, really disappointed didnt get me rug cleaned. Thanx, First name removed

Report a concern   March 30, 2026 — Rated 10 out of 10 by Eliud Guadalupe Zerorez Jacksonville
What do you like about our products and services?

Awesome company, the service is excellent and their techs always do a great job. I wouldn't change them for anyone!

Report a concern   March 30, 2026 — Rated 10 out of 10 by L.S. Zerorez Jacksonville
What do you like about our products and services?

It does the job well. Clean carpets with no residue.

Report a concern   March 30, 2026 — Rated 10 out of 10 by Gregory Anderson Zerorez Jacksonville
What do you like about our products and services?

There are very few honest and reliable contractors out there.

Put Zerorez on your list. They are honest and trustworthy.

Absolutely recommend them.

Report a concern   March 29, 2026 — Rated 10 out of 10 by Belinda Byers Zerorez Jacksonville
What do you like about our products and services?

Easy to schedule. Follow up throughout the process is good. Kaz made my carpet look brand new.

Report a concern   March 29, 2026 — Rated 10 out of 10 by Amy Donnelly Zerorez Jacksonville
What do you like about our products and services?

I’m never disappointed by Zero Rez. They offer exceptional service and their technicians are very well trained.

Report a concern   March 29, 2026 — Rated 10 out of 10 by M.A. Zerorez Jacksonville
What do you like about our products and services?

Jake was our technician again. He helped us with AC duct and dryer vent cleaning two years ago. We were so pleased with his work in the past and were happy to see him and his new coworker this time.

Report a concern   March 29, 2026 — Rated 10 out of 10 by B.R. Zerorez Jacksonville
What do you like about our products and services?

Logan was great. Our carpet looks better and no odors.

Report a concern   March 29, 2026 — Rated 10 out of 10 by A.P. Zerorez Jacksonville
What do you like about our products and services?

Easy to schedule. Pet safe. Professional technician.

Report a concern   March 29, 2026 — Rated 10 out of 10 by E.S. Zerorez Jacksonville
What do you like about our products and services?

Harrison was the best and the house smells so clean and fresh and carpet looks great!

Report a concern   March 28, 2026 — Rated 10 out of 10 by L.W. Zerorez Jacksonville
What do you like about our products and services?

Service is friendly and professional and my carpets look great

Report a concern   March 28, 2026 — Rated 10 out of 10 by Anne Fell Zerorez Jacksonville
What do you like about our products and services?

Carpet looks great.

Report a concern   March 28, 2026 — Rated 10 out of 10 by Angela Powers Zerorez Jacksonville
What do you like about our products and services?

Thank you so much for doing a great job at our house.

Report a concern   March 28, 2026 — Rated 10 out of 10 by J.R. Zerorez Jacksonville
What do you like about our products and services?

Carpets were so clean when they were done and not soaking wet either. We used the pet deodorizer and it smelled great!

Report a concern   March 28, 2026 — Rated 10 out of 10 by Amy Lee Zerorez Jacksonville
What do you like about our products and services?

I like that they had an earlier opening, so they offered to come early. I couldn’t be there but they’re were able to come in with my family member, and did the job! I came home from my other appointment and the couch was clean and paid for! It looks great!

Report a concern   March 28, 2026 — Rated 10 out of 10 by Michael Reed Zerorez Jacksonville
What do you like about our products and services?

Prompt response - professional service

Report a concern   March 28, 2026 — Rated 10 out of 10 by R.N. Zerorez Jacksonville
What do you like about our products and services?

Did what it said it would.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Ray and Mary Sechler Zerorez Jacksonville
What do you like about our products and services?

The service tech did a great job.

Report a concern   March 27, 2026 — Rated 8 out of 10 by A.K. Zerorez Jacksonville
What could we do to improve?

Service , techs. and cleaning are great but minimal cost seems expensive. I understand that our distance from you is the reason.

Report a concern   March 27, 2026 — Rated 10 out of 10 by E.P. Zerorez Jacksonville
What do you like about our products and services?

Prompt on time service, carpet and couch look and smell great !

Report a concern   March 27, 2026 — Rated 10 out of 10 by Richard Peck Zerorez Jacksonville
What do you like about our products and services?

Rugs were clean & fresh smelling. Price was great!

Report a concern   March 27, 2026 — Rated 10 out of 10 by K.C. Zerorez Jacksonville
What do you like about our products and services?

Good quality and very good customer service

Report a concern   March 27, 2026 — Rated 10 out of 10 by G.E. Zerorez Jacksonville
What do you like about our products and services?

Excellent customer service

Report a concern   March 27, 2026 — Rated 10 out of 10 by Janet Rusin Zerorez Jacksonville
What do you like about our products and services?

Cleaning products are fragrance free. Technician, Dalton was friendly and did a fantastic job.


Privacy Policy