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based on 28806 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great communication and excellent service
I was very disappointed in the end result. After the job was completed, I did not notice much difference, if any at all, on the cleanliness of the grout. For the amount of money charged by ZeroRez, in my opinion, it was not worth the money I spent.
Great customer service, nice and polite young man who showed us what he was doing. Carpets look great. This is the third time that we have used Zerorez!
It was a pleasant experience and everything went smoothly from setting my appointment on line, confirmed appointment, Harrison our service tech very professional and friendly, called ahead, on time, respected our house, did a wonderful job. The carpet looked brand new with no chemical or perfume smell.
Carpet took a little longer to dry than expected but found out sometimes that can happen. The customer service department said if needed they would come back at no cost to me to dry the carpet. The price was correct and would highly recommend this company 10 out of 10!
We used Zerorez to clean carpets at another house and really liked their work. We saw an advertisement in the Money magazine for 25% off of AC duct and dryer vent cleaning, so we decided to give them a try. We saw that they were licensed to perform the work, which made us comfortable with our choice.
We were very happy with the service technicians. They took about 1 1/2 hours to clean the main ducts and every vent in the house. They cleaned up any dust or residue as they went from room to room. We were really happy about the dryer vent cleaning because they removed a lot of debris. The technician even went on the roof to check for any obstruction.
At the end of the service they discussed purchasing a UV light system which helps eliminate microbial allergens and dust.
We would definitely recommend Zerorez for any of their services.
Nice young man, he did a great job!
Our tech was incredibly knowledgeable, fast, and professional! Very considerate of our home and great communication on what he was doing. Highly recommend him!! We will definitely use your company again in the future.
Technician very thorough in cleaning each room Cleaned areas where more dust and dog hair had accumulated near baseboards. Clean, fresh smell in products used. Rooms completely dry next morning(rooms cleaned in late afternoon). No residue or dampness on hardwood floors. Have used Zerorez in past and will use again.
So clean and nice.
Professionalism of agent, speed and thoroughness.
It works
great job. on time too
too much water
Your technicians are very prompt and thorough. The furniture and carpet always looks so clean, and dries very quickly.
It was so fast and easy. I was able to get someone in day of since our new home had some problem areas and we wanted the carpets cleaned before we started moving things in. Was so grateful to be able to do it that day!
I am a longtime customer of Zerorez. I like the citrus-based products used to treat stains and clean the carpet and the customer service. The team members are knowledgeable of the products and procedures and complete the job with great satisfaction. Scheduling is always convenient with my schedule and the pricing is always affordable especially when specials are available. I value the customer history with Zerorez and it’s worth the time I put into cleaning and moving furniture for my carpet cleaning experience!
I had three service which all were done well with a professional, knowledgeable and curious staff.
The services were:
1- carpets picked up, cleaned and returned cleaned very well
2- the wall-to-wall rugs were cleaned very well
3- tile in kitchen, dining area, hall and bathroom were cleaned and "sealed" against future stains.
Excellent service. Never disappointed
good sevice
The technician that was here was very helpful.
Dalton was awesome!!! Very hard worker and great communicator. Would gladly request him again and recommend him to family and friends.
Prompt services, good communication and quality met expectations.
The people and the price is reasonable
Team was efficient and friendly. Explained what they would be doing and did it.
We have used Zerorez for many years and they always meet or exceed our expectations.
Zerorez has been my go-to cleaning service for several years. The quality of the products and the professionalism of the crew is Outstanding. Kendall, the team leader did an Outstanding job in explaining the processes. I had several different floor surfaces to be cleaned. As well as an upholstered sofa. Each of these areas were thoroughly cleaned by Kendall and Logan. Also, as Kendall explained the processes and noted I had area rugs as well, he recommended their rug cleaning process. I then had him take two rugs back to their facility to get cleaned. I am very pleased with the great job they all did and highly recommend Zerorez as well as the team of Kendall and Logan.
Amazing service. Technician was the best!!!!
Technicians are well-trained and very courteous.
Very satisfied. Kendall and Logan did a wonderful job.
I am very pleased with the quality and cost of the services provided by Zerorez. We have used their services for over 10 years.