Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29337 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 24, 2026 — Rated 10 out of 10 by J.P. Zerorez Jacksonville
What do you like about our products and services?

Fast, great cleaning

Report a concern   February 24, 2026 — Rated 10 out of 10 by W.A. Zerorez Jacksonville
What do you like about our products and services?

Upholstery and rugs cleaning.

Report a concern   February 24, 2026 — Rated 10 out of 10 by F.G. Zerorez Jacksonville
What do you like about our products and services?

Quick and straight forward with good results

Report a concern   February 24, 2026 — Rated 10 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

Zerorez did a fantastic job on my carpeting! Every spot was removed and looked like new. I would highly recommend having them do tile/grout cleaning too. My bathroom floor tile looks great too!

Report a concern   February 24, 2026 — Rated 10 out of 10 by Andrea Kirby Zerorez Jacksonville
What do you like about our products and services?

We’ve had an excellent experience working with Zerorez for our vacation rental and managed properties. Their team is consistently professional, punctual, and incredibly thorough. In property management, timing and quality are everything — and Zerorez delivers on both.

Their cleaning process leaves carpets looking refreshed and revitalized without harsh chemical residue, which is especially important for our guests and homeowners. We’ve noticed a significant difference in overall presentation after their service, and our clients appreciate the fresh, clean feel it brings to each home.

Communication is seamless, scheduling is easy, and their technicians are courteous and respectful of the properties. Zerorez has become a trusted partner in helping us maintain high standards across our portfolio.

We highly recommend Zerorez to other property managers and homeowners who want dependable, high-quality service.

Report a concern   February 24, 2026 — Rated 10 out of 10 by Laura Hays Zerorez Jacksonville
What do you like about our products and services?

Gage and Albert did a great job. Kept me posted through the cleaning. They were prompt, respectful and efficient. I would highly recommend them and Zerorez. Thank you

Report a concern   February 23, 2026 — Rated 10 out of 10 by Natalie Edwards Zerorez Jacksonville
What do you like about our products and services?

Great service and results, always professional and on time.

Report a concern   February 22, 2026 — Rated 10 out of 10 by Carol Dutton Zerorez Jacksonville
What do you like about our products and services?

Always great service!!

Report a concern   February 22, 2026 — Rated 4 out of 10 by R.P. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The technician was very nice but there was a large part missed in one of the rooms. Also, I have definite stripes in my living area now. I would like to have the living room cleaned another time to see if it's just the carpet and I'd like the spot missed cleaned.

Report a concern   February 22, 2026 — Rated 10 out of 10 by H.W.K. Zerorez Jacksonville
What do you like about our products and services?

Dries quickly - chemical free

Report a concern   February 22, 2026 — Rated 10 out of 10 by Laura MacDonald Zerorez Jacksonville
What do you like about our products and services?

The technicians went above and beyond and were friendly and professional.

Report a concern   February 21, 2026 — Rated 10 out of 10 by K.S. Zerorez Jacksonville
What do you like about our products and services?

Very good service. Don't have to book very far in advance.

Report a concern   February 21, 2026 — Rated 10 out of 10 by A.W. Zerorez Jacksonville
What do you like about our products and services?

Friendly respectful tech. Pricing is reasonable. Recurring customer discount is always appreciated!

Report a concern   February 21, 2026 — Rated 10 out of 10 by D.D. Zerorez Jacksonville
What do you like about our products and services?

We loved our technician! He was very kind, knowledgeable and very efficient!

Report a concern   February 21, 2026 — Rated 10 out of 10 by J.C. Zerorez Jacksonville
What do you like about our products and services?

Great communication, very prompt, polite and professional was my experience at a reasonable price.

Report a concern   February 21, 2026 — Rated 10 out of 10 by A.L. Zerorez Jacksonville
What do you like about our products and services?

Very professional, did a great job on cleaning our carpet.

Report a concern   February 21, 2026 — Rated 10 out of 10 by S.W. Zerorez Jacksonville
What do you like about our products and services?

Colton was excellent!

Report a concern   February 21, 2026 — Rated 10 out of 10 by S.B. Zerorez Jacksonville
What do you like about our products and services?

The couch cleaning was efficient, professional, and made us feel like we had a brand new couch once he was finished cleaning it!

Report a concern   February 21, 2026 — Rated 10 out of 10 by B.C. Zerorez Jacksonville
What do you like about our products and services?

Cass was incredibly friendly and helpful. Services exceeded all expectations.

Report a concern   February 21, 2026 — Rated 10 out of 10 by Matt Munn Zerorez Jacksonville
What do you like about our products and services?

Very professional. Efficient, courteous , and informative technicians.

Report a concern   February 20, 2026 — Rated 10 out of 10 by Monica Gonzalez Zerorez Jacksonville
What do you like about our products and services?

Alex was absolutely great! He’s customer service was
Outstanding!! He took his time in cleaning the room and wasn’t in a rush to just get the job done and
Over with!!

Outstanding job!!!!

Report a concern   February 20, 2026 — Rated 10 out of 10 by M.B. Zerorez Jacksonville
What do you like about our products and services?

Professional service again. This is my second time using the upholstery cleaning service. Alex arrived on time, explained his strategy, and took time to address my concerns with the furniture cushions.

Report a concern   February 20, 2026 — Rated 10 out of 10 by A.S. Zerorez Jacksonville
What do you like about our products and services?

Jake and Clayton were great to work with! Professional yet friendly! I am quite pleased with the service they provided.

Report a concern   February 20, 2026 — Rated 10 out of 10 by Bonnie Evans Zerorez Jacksonville
What do you like about our products and services?

On time, good job, fast

Report a concern   February 20, 2026 — Rated 9 out of 10 by S.B. Zerorez Jacksonville
What do you like about our products and services?

Quick to schedule, friendly technician but the dirt on my chair did not come out.

Report a concern   February 20, 2026 — Rated 10 out of 10 by Lori Burnett Zerorez Jacksonville
What do you like about our products and services?

Our Tech was Gabe .. He is a rockstar very helpful and professional . We will definitely use Zerorez again.

Report a concern   February 19, 2026 — Rated 10 out of 10 by N.H. Zerorez Jacksonville
What do you like about our products and services?

Quick turnaround once scheduled. On time, curtious and did a good job.

Report a concern   February 19, 2026 — Rated 10 out of 10 by Angela Harwood Zerorez Jacksonville
What do you like about our products and services?

Antonio was very professional and did an amazing job cleaning my carpets!

Report a concern   February 19, 2026 — Rated 10 out of 10 by Elizabeth Tenenbaum Zerorez Jacksonville
What do you like about our products and services?

Great results and excellent service!

Report a concern   February 19, 2026 — Rated 7 out of 10 by C.P. Zerorez Jacksonville
What could we do to improve?

The tech was on time and professional and did a good job though our carpet still has some unsightly areas. I like the zerorez product and have had experience with it in the past in another state. My problem with and the reason why I would hesitate to recommend zerorez is because of the over priced up sold products. An extra $65.00 for odor control on one room outrageous in my humble opinion and $45.00 for stain protection that took the tech less then 5 minutes to apply crazy.


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