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based on 28525 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Hi Team,
Very efficient. Got the job done.
Your employees are always very kind and professional. They did a great job cleaning my carpets!
No wet residue left on carpets- just fresh and clean!
I love the performance of your equipment, it cleans, dries and deodorizes my carpets very well.
I needed a company to come quick and they were there within an hour. Very professional and thorough.
Very friendly on time & did a great job cleaning my carpet
Quick and easy to schedule.
Lauren, who i spoke to to schedule, was amazing. Very kind and easy to work with and helpful.
The gentleman who came to clean, I can't recall his name, was also very professional and did a great job. There was one area he could not get completely clean but he explained why and ways I may be able to remedy it.
Prompt service satisfaction out of 10
Easy to schedule great techniciain
My technician was so kind and thorough. 10/10.
The employee that serviced us was very proud of his work and considerate and polite. He took his time and did an amazing job. I am very happy with the service. He deserves recognition.
Good fast job by Joseph
The associate was prompt, professional, and went right to work. He explained the process and finished the job in a reasonable time frame. Great Job.
Zerorez rocks!
I liked Tony he was a very friendly guy and answered my questions. Very professional. What I like is that you worked with me on the day that I needed I need my carpet cleaned.. Thank you very much.
Your technician was very nice. I felt perfectly fine having him in my home. He did an excellent job. I have done my carpets myself and did not get half the results I got with Zerorez. Incredible results. I will be a repeat customer.
My rugs came out quite clean. The technician, Carl, who came to our house, was on time, polite and very good at his job. I am satisfied
Friendly people. Great service. Timely and flexible I scheduled for 7 rooms but he did all of them and the stairs. He did a great job. I would recommend them them.
Kendrall, was very professional, knowledgiale
Zerorez did what they promised and provided excellent service. The second technician did an amazing job, and my carpet looks wonderful. Thank you!
The technician, Trey, explained how the work would be done and was neat and efficient. My carpet looks like new and dried quickly. I am very pleased and will call your company again.
Very efficient work. Only took about an hour to clean my ducts.
Carpet cleaning is great!
Anthony was on time. Very pleasant and a very hard worker! He asked me if I had any concerns, and went over everything that he would be doing. He worked 4 hours straight, without taking a break!
He's an asset to your company! A keeper for sure!
Thanks Anthony!
Dependability
Friendly tech
Clean floors!
House smells great again
I paid extra for odor treatment and the carpet in one of the bedrooms smells worse than it did before it was cleaned and treated. I have previously had this done (I think it was in early 2024) and the carpet smelled fresh and clean. I’m disappointed that it doesn’t this time.
I liked the expertise of the technician.
Great service, timely and respectful.
The employee told me the carpet stains would come out. When the carpet dried all the stains showed back up. Not one spot came out. A waist of $600. Never again!
Service technician in knowledgeable about zerorez and what to expect. Very professional. Our carpet is 20 years old and using your company has kept it looking great.