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based on 29758 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Reasonable prices and great quality!
Prompt service, great tech explained everything fantastic result!
Great service technician. Great outcome. He got out spots that had had seemed permanent.
Non toxic, good customer service
Service was great and it looks like we’ve had good results with the furniture cleaning
Very good thank you
The tech was so knowledgeable, helpful and kind.
Too expensive!!!
Excellent customer service and reasonable prices!
Jake and Albert were fantastic!
Always friendly setting up the appointment to the tech that comes out. Caleb came this time and did an excellent job.
Zerorez made it easy to schedule. They gave us a call 30 minutes before arrival to let us know they were on their way. The technicians were extremely professional and the end result was great!
Be technicians that provided the service at our house were spectacular.Very informative.
Timely
Honesty. Integrity professionalism
Your technicians are very knowledgeable. They provide feedback and recommendations on the service. They are polite and pleasant to speak with. Thank you so much for all your help!
Guys we’re professional and did a super
Job!
Caleb was very conscientious about the things that I wanted him to do and explained what he was doing. He also asked me look at everything after he did it so it was perfect. University very wonderful experience.
The tech took his time and did a very thorough job. The results reflected his efforts.
Excellent work. On time and very thorough
The initial visit by Gabriel was pleasant. He had some comments on various topics, not limited to our carpet which were entertaining. When he left, the carpet was still damp (as expected) and appeared spotless. So we turned on fans and left for a few hours.
When we returned, the carpet had begun to dry and several spots had begun to reappear. One was several times larger than before Gabriel “cleaned” it. We waited until the carpet was fully dry and called Zerorez for a re-treatment.
Unfortunately, you sent Gabriel again. He used the normal cleaning equipment on the spots and, again, while they were damp, they disappeared. But upon drying, they all showed up again and the one spot that had gotten bigger was even bigger and had spread to areas that previously were not stained at all. I did not observe Gabriel pretreat the spots with anything nor use anything outside of the normal spray/vacuum equipment.
Gabriel suggested, before he began the re-treatment, that he suspected Wicking which normally requires use of less liquid. But during the re-treatment he evidently did not decrease the amount of liquid and the spot grew to where I do not know if it can be removed without involving a carpet company at greatly increased expense.
So, no, I am not happy with the results of the Zerorez cleaning. This is the 4th time I have had to have someone come back to retreat spots that were not removed on the first visit. It is also the final one.
The service specials are always a great value!
The cleaning was very thorough and the Tech was very friendly and professional
Are technician did a great job.
I’ve used Zerorez for several years and always pleased with service and results. Last Saturday when I brought my runner into your office and discovered it was closed for any personally delivered rugs, Micheal went the extra mile and set me up for service anyway. I will continue to used Zerorez as needed.
The Teck guys were great; they cleaned up after the job was done and was very nice guys
Fast response and thorough work
Our technician Harrison did an outstanding job on our carpets. He explained everything and did a very thorough job cleaning. Would highly recommend him. Thank you Harrison!!!
No strong smells or residue
On time
Did a great job
He was nice and helpful
All my products were clean

Antonio did a great job!!