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based on 28525 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Not an excessive amount of water
Very professional and explained everything,
Since we got 2 feedback requests, it is only fair to say that we are extremely pleased with how Anthony left our sectional. He definitely an asset to the Jacksonville Zerorez team.
Anthony is the only reason why we will continue to be repeat customers. He was extremely thorough and knowledgeable. Our sectional came out better than we anticipated.
Colton was great! Not only did he do a spectacular job cleaning, but he was honest, knowledgeable, and very efficient. My couch and carpets look new!
They are effective
Great technician
Kendall, and the guy he was training, did a fantastic job. They were polite, worked hard and did the job very well. I was very pleased. Plus…my dogs liked them.
Excellent customer service and attention to detail.
The pet odor was completely gone by the time he finished cleaning! He was efficient and professional.
Great team
The professionalism of the tech that arrived at the house was top notch. He answered questions without hesitation and even informed my wife of the additional options to get her area rugs cleaned. I will definitely use the company again for future services.
Everything
Efficiency and cleanliness
Great service and great people.
Informative
Everything
Quick, easy and simple. From the scheduling to the service. I greatly appreciate the peace of mind the tech gave me, double checking with me that I was satisfied. Will use again for my furniture and carpets.
Excellent service. The carpet looks great!
I like that your staff are friendly and thorough.
Everything was very professionally done.
You technician was honest up front about what he could and couldn't get removed, so no surprises. He was on time as well.
Easy to book on line or by phone. Staff is pleasant and professional. They always do a great job.
Trey did a WONDERFUL job. Our floors look like new. Clean grout is a wonderful thing. No residue. Perfectly clean and smooth.
Fast and effective
Nice cleaning system and friendly techs.
On time, great service. Polite & efficient technician.
I called at the last minute and they were able to come that day.My tile looks brand new.Thank you Joseph!
Caleb did a great job-he was polite and professional and got our rugs cleaner than I expected. I will definitely recommend Zerorez to family, friends and neighbors!
Colton arrived on time with very good communication as to when he would arrive. He was courteous and professional and helped me decide what was best for our floors. He did a fantastic job and I will definitely be calling and asking for him to do our floors again. Our floors look fantastic.