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based on 29085 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez provided excellent customer service over the phone and in person during the service. Logan was knowledgeable and was able to assist me with the servicing of cleaning my carpet and I truly appreciated him. Thank you!
Timely arrival
Friendly staff
They do a nice job!
Professionalism !
Jake and Albert were phenomenal!
We have used you all a couple of times now and had decent experiences. This time though we paid $1,100 and had to go behind the tech and re clean areas that were still visibly dirty and got it cleaner than when it was professionally done. We have photos and videos from when we cleaned it. I feel like I should get a good bit of my money back for having to re do it. Hopefully you all make it right before I leave the Google review.
Anthony did a great job making my carpet and tile look beautiful and clean
prompt, friendly, and efficient
Our technician’s knowledge and care for our home.
Good communication with office staff setting up appointment.
Prompt service.
GREAT PRICING!
Helpful service individual in suggesting how to
dry carpet quickly by adjusting thermostat.
Perfect for condo owners with no outside source of water.
Reliable, dependable and my tech was very informative and respectful.
Good job cleaning sofa and chair. Alex was great to work with and made good recommendations.
Logan was great. Super attention to detail and took his time my carpets look great
Colton worked none stop and transformed my kitchen tile and grout into to a new room!! He cleaned my den and made it look like new . I will definitely call and ask for his services AGAIN . I did refer him to a friend to clean her condominium. I'm just amazed at how great my house looks .
Elaine
Anthony worked diligently to clean my white sofa and colored area rug. It turned out beautifully.
Dalton was extremely detailed oriented and took a lot of time to make sure that everything was done in a very professional manner. He took extra time on my patio and cushions which were in need of a real deep cleaning. He did a great job and he was so courteous and obviously cared very much about his quality of work.
Technician was great! Everything turned out wonderful. Will def recommend.
You have been very accommodating for reschedules and made sure you did a job I was happy with! Thanks.
Grout never is clean. There are always spots and a residue that requires Heavy mopping. Yall tell me it is what it is, with the dirty grout but I end up cleaning it myself.
Dalton did a wonderful job for us! Very happy with the outcome. Thanks again!
Great service , friendly technicians .
Zerorez is great! Our office smelled wonderful after they left and the floors have never been cleaner. One piece of advice to help make things a little clearer to customers is the window of arrival for the technician. When I booked my appointment, I was told the tech would arrive at 8:00am and I would receive a call 30 minutes before arrival. My tech didn't arrive until 9:30am. The 8-11am time frame that is on the confirmation email is a timeframe of when your tech could arrive. I would make sure when booking clients that they are aware of this. other than that. Everything else was great!
It was quick and the technician showed up on time and was very knowledgeable
Very clean difference, refreshes the appearance of whatever you guys touch
Efficient and comparable in prices to other companies. Friendly service techs.
Our carpet had not been cleaned in several years. It is a very light color and after the cleaning it looks like new. We also had it treated for pet odors and they are completely gone
Kaz was very professional and did an excellent job. Highly recommend him anytime !
Technician is very professional and knowledgeable of the company and services.
Gabe, the technician who cleaned my carpet, did an excellent job. He was professional, polite, and very respectful of my home. I was extremely pleased with the quality of his work and will definitely request him again for future cleaning services.
Caleb did a great job on the carpet stain. Removed it completely and made my day. Very professional service on my boat..
Great technician. Very thorough. Explained everything he wanted to accomplish and pointed out some issues and how to treat then.
highly recommend service.