Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29335 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 1, 2026 — Rated 10 out of 10 by P.A. Zerorez Jacksonville
What do you like about our products and services?

Efficient and professional service.

Report a concern   March 1, 2026 — Rated 10 out of 10 by B.L. Zerorez Jacksonville
What do you like about our products and services?

We loved Colton. He was genuine, friendly, patient and courteous. Thank you, Colton!

Report a concern   March 1, 2026 — Rated 10 out of 10 by M.A. Zerorez Jacksonville
What do you like about our products and services?

Service and word done was great. Everything was clearly explained and carpets and couch came out fabulously.

Report a concern   February 28, 2026 — Rated 10 out of 10 by Sandra Davidson Zerorez Jacksonville
What do you like about our products and services?

It is do easy to schedule an appointment. The service team is always on time and keep you updated on their progress throughout.

Report a concern   February 28, 2026 — Rated 10 out of 10 by V.G. Zerorez Jacksonville
What do you like about our products and services?

It's easy to schedule online, your technicians are always very professional and courteous and respectful. I feel the price is fair.

Report a concern   February 28, 2026 — Rated 10 out of 10 by R.W. Zerorez Jacksonville
What do you like about our products and services?

A OK

Report a concern   February 28, 2026 — Rated 10 out of 10 by Phyllis Callaghan Zerorez Jacksonville
What do you like about our products and services?

Your technician was very polite & informative.

Report a concern   February 27, 2026 — Rated 10 out of 10 by D.L. Zerorez Jacksonville
What do you like about our products and services?

Very courteous service technician explained the process and completed the job with wonderful results.

Report a concern   February 27, 2026 — Rated 10 out of 10 by Pam Haywood Zerorez Jacksonville
What do you like about our products and services?

Artur was great and efficient. Friendly with a smile.

Report a concern   February 27, 2026 — Rated 9 out of 10 by R.O. Zerorez Jacksonville
What do you like about our products and services?

The technician, Antonio, was very respectful and professional. Unfortunately, the damage and staining of the carpet was beyond the cleaning and reservice provided

Report a concern   February 27, 2026 — Rated 8 out of 10 by R.P. Zerorez Jacksonville
What could we do to improve?

The carpet looks great but only after the second time coming out.

Report a concern   February 26, 2026 — Rated 10 out of 10 by S.L. Zerorez Jacksonville
What do you like about our products and services?

Just as recommended by a family member, Zerorez delivered a thorough service, very professional and attention to detail. Happy with the results!

Report a concern   February 26, 2026 — Rated 10 out of 10 by A.B. Zerorez Jacksonville
What do you like about our products and services?

Service was great. Very satisfied

Report a concern   February 26, 2026 — Rated 10 out of 10 by Nadine Williams Zerorez Jacksonville
What do you like about our products and services?

Colton is a warm and friendly young man who knows his job.I would certainly use him again. He explained everything before beginning.

Report a concern   February 26, 2026 — Rated 10 out of 10 by A.R. Zerorez Jacksonville
What do you like about our products and services?

Your rep was extremely helpful & friendly

Report a concern   February 26, 2026 — Rated 5 out of 10 by S.Z. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Cost

Report a concern   February 26, 2026 — Rated 10 out of 10 by Geoff Rosenbaum Zerorez Jacksonville
What do you like about our products and services?

The results were impeccable. The communication was outstanding.

Report a concern   February 26, 2026 — Rated 10 out of 10 by C.H. Zerorez Jacksonville
What do you like about our products and services?

The techs are always so helpful and knowledgeable.

Report a concern   February 25, 2026 — Rated 10 out of 10 by Brandon Bush Zerorez Jacksonville
What do you like about our products and services?

great professional service, exceptional quality and the rep was a very friendly man…100% as usual for you guys

Report a concern   February 25, 2026 — Rated 10 out of 10 by Dean Frasier Zerorez Jacksonville
What do you like about our products and services?

Great on time service with qualified people. Jake and Albert were professional and very knowledgeable. Their attention to detail made them a pleasure to work with.

Report a concern   February 25, 2026 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

Price, punctual, customer service.

Report a concern   February 25, 2026 — Rated 10 out of 10 by C.C. Zerorez Jacksonville
What do you like about our products and services?

Kendall was great to work with! Very knowledgeable and respectful.

Report a concern   February 25, 2026 — Rated 10 out of 10 by A.S. Zerorez Jacksonville
What do you like about our products and services?

Thanks!

Report a concern   February 25, 2026 — Rated 10 out of 10 by A.S. Zerorez Jacksonville
What do you like about our products and services?

Professionalism and service 100%

Report a concern   February 25, 2026 — Rated 10 out of 10 by Ed Namyslowski Zerorez Jacksonville
What do you like about our products and services?

The technician was professional and did an outstanding job. Five stars

Report a concern   February 25, 2026 — Rated 5 out of 10 by S.S. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Tech(Dalton) was great. Was not told about the minimum charge by the csr. Called to speak with a manager, and was told that they would call so that we could talk about my issue. Crickets.

Report a concern   February 25, 2026 — Rated 10 out of 10 by Mary Powers Zerorez Jacksonville
What do you like about our products and services?

Great work and customer service!

Report a concern   February 25, 2026 — Rated 10 out of 10 by D.T. Zerorez Jacksonville
What do you like about our products and services?

Logan did an excellent job. Professional and prompt.

Report a concern   February 24, 2026 — Rated 10 out of 10 by J.P. Zerorez Jacksonville
What do you like about our products and services?

Fast, great cleaning

Report a concern   February 24, 2026 — Rated 10 out of 10 by W.A. Zerorez Jacksonville
What do you like about our products and services?

Upholstery and rugs cleaning.


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